Used 2019 Jeep Grand Cherokee SUVs for sale near Grosse Pointe Woods, MI

We had an outstanding experience at **Serra Kia in Washington, Michigan**, thanks to **Tom Graskewicz** and the incredible finance team. Tom went **above and beyond** on a Saturday, ensuring every detail—from financing to finding the perfect color, size, shape, and engine—was exactly what we wanted. He truly made the car-buying process effortless. The finance department was equally amazing, staying late to make sure everything was smooth and stress-free. What could have been a difficult experience turned into one of the **easiest and most pleasant** car purchases we’ve ever had! Because of Tom and the dedicated team at Serra Kia, we’ll absolutely be returning in the future. Highly recommend for anyone looking for top-notch service and a hassle-free car-buying experience! 🚗✨

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

Excellent, professional, friendly service. My salesman in on point. Employees are all very knowledgeable and caring. Cleanliness and neat appearance of the facility. I would definitely refer people to this dealership.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Ivas was super helpful and knowledgeable, would definitely recommend him and the dealership to anyone interested in buying a new or used ford or any car

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

Nick and Andrew helped me out with the purchase of my 2022 Escalade and I couldn’t be more gratefull

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

Great staff made the buying experience smooth and uncomplicated, friendly and informative as well facility was well kept and a lot of options also available

Hands down the best Jeep ever.. would take it over the Santa Fe any day of the week.. there’s no comparison.. performance is excellent.. have 70,000 miles on a 2018 and a 2019.. ac went out on one but warranty covered it🙂🙂

Brought my Pacifica in for a scheduled service . Work was performed promptly and correctly. Vehicle was returned clean and was well taken care of. I will continue to use this dealership.

Josh at Jim Riehl’s responded promptly and answered all my questions. He sent me a written quote which matched the advertised price on cars.com and recommended a reliable car transport company for me. He contacted me again a few days later and let me know the car was sold. I was sorry we we unable to buy from Josh, he was prompt, honest and kind…

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

I have bought 5 cars from this dealership, and I have had nothing but great experiences. From sales, to service and the parts department. Cameron from sales is a great guy, and so is Skylar. The finance manager is wonderful, and works his butt off to get you approved with a payment that is manageable. I only take my vehicles to this dealership for service. Their service techs are polite, and always informative. I literally can’t say enough good things about this dealership.

My salesman was Gage Chaney and he was excellent. His customer service was outstanding. Gage doesn't give the hard sell or waste your time. So, today I drove away with vehicle I wanted and the price I wanted to pay. Thank you, Gage you rock!!!!

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

When I asked about a particular automobile online, Joseph responded almost instantly. His quick response time and willingness to answer all of my inquiries set the tone for a positive purchasing experience. The next day, I returned to the dealership, where Joseph had the car ready for me to test drive. His attentiveness made the entire process go smoothly, and I'm quite pleased with the automobile I ended up acquiring.

Scheduled a maintenance visit. I got there a little early and they got me I right away. The maintenance was finished in a timely manner while I waited.

Very good service, convenient location, and shuttles for drop off and pick up. This is so far a only Ford dealership having the shuttle service.