Used 2020 Jeep Grand Cherokee for sale near Birchwood Village, MN

Darin was fantastic, one of the best we’ve ever had. Welcoming, friendly and so patient with us, especially explaining car details and lease agreements, sometimes more than once. He let us take the time we needed, didn’t rush us at all. Great job of training us up on the Camry 2025, especially how a hybrid (our first) works. Made sure the Toyota App was functioning properly before we left the dealership (it wasn’t at first), and took the car to the shop to clean a couple of spots on the backseat. He made the experience much less stressful than anticipated. Darin is a great Toyota rep and IGH a great dealership. We are huge fans and longtime customers as a result.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Nick in Service is excellent customer service person provided information in a timely manor,his knowledge was excellent and the work was done quickly Thank You!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I recently purchased the Kia Niro all electric Wind from Luther Kia Bloomington. This is the fifth car that i have either leased or purchased from this dealership and the second all electric working with Christine. Christine is knowledgeable and energetic. She and Evan provided a thorough orientation to the specifications and the features of the car. The financial process was painless and actually fun. Bobbie clearly explained the options and the terms and was very personable. Since the purchase, I have had several opportunities to “sell” the car as people approached me with questions about the Niro because they liked the looks of it of it and/or were interested in electric.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I had an extraordinarily positive experience recently purchasing a used RS7. My sales consultant was knowledgeable, friendly and trustworthy. He made an effort to find the exact car i was searching for and I was treated with respect throughout the process. I cannot recommend David Falkman highly enough! He and the entire team were truly outstanding.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Great experience with Damian Dufault with the new sales team He was very knowledgeable for answering Any questions about the new EV Silverado truck that we purchased, looking forward to coming down this Wednesday to pick up the truck !

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Thanks Casey w for helping make this happen such a personal in handling everything thank you so much

I did not contact them in any way other to than to look at a car and save it on-line, then they contacted me a couple time to see my evel of interest, no high pressure, then told me when the car sold. no more contact with them, so a big thumbs up.

Recently I bought a 2021 TRX from this dealer. They made the entire process very easy, gave me an extremely fair price, and were very efficient when it came to picking up the truck and filling out paperwork. The entire process took around only 20 minutes and I was on the road. I would definitely recommend Steve and this dealership.

I test drove a BMW X7 with Johnathan and had a great experience. Very friendly helpful and knowledgable.

I did a walk in but was able to be attended to in about 1.5hrs. Greta customer service and all my questions were answered

I was expecting this to be a stressful experience, but Jack Burn made it very easy for me and very enjoyable at the same time.

My service representative was prompt and professional. Comfortable atmosphere while waiting for service to be completed.

I recently had the pleasure of purchasing a Jeep wrangler for my fiancé at Bernard, all the staff there were so respectful and nice. Mark flatten gave us great tips and advise for our newly purchase vehicle. The amount of trust and faith in his customers are above and beyond our expectations. He helped us understand what it is we are buying and very knowledgeable. We feel like we were a part of a family and treated as such. Everyone was very welcoming and we feel like we were taken care of by a family member.

I highly recommend Bernards for your purchases, parts, service or detailing. They are amazing at it all!!! Great courteous, friendly, knowledgeable and personable staff that can help with all your needs.

Tanner was great and super helpful! Full video of everything so I know what is going and can stay in the loop.

My Mom returned a leased vehicle, because she only used half of the miles they gave her a very nice check for the unused miles. The next day my dad realized he left his wallet in the Glove box ! Karen Reber drove to where the car was taken to be cleaned and recovered his wallet :-) Thank You Karen

Mind blowing! Fabulous. They take care of you better than family! Warranty was a great perk because we have had to use it and trust me. It covered more than we paid for it. Sales people like Chase add personal touches for their customers. I have never met a person there I haven’t liked. They truly want to help you out any way possible. Third care for our family and it’s the same service everytime! Great job guys.

Jeff was very helpful in getting us a fair price for our trade in, overall good experience

Renat akhmetshin Was amazing working with he made it a great experience and I will refer people to him!

So happy with my experience at West End! Jackson was incredibly helpful and patient while I made my decision. I never felt rushed or pressured which is so important to me! I will absolutely be back!!