2020 Jeep Grand Cherokee consumer reviews

$32,150–$34,450 MSRP range
side view of 2020 Grand Cherokee Jeep
98% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior design 4.8
  • Performance 4.8
  • Value for the money 4.7
  • Exterior styling 4.9
  • Reliability 4.8
Explore the 2020 Jeep Grand Cherokee
Shop the 2020 Jeep Grand Cherokee

Make the Two Hands on Wheel feature stand a lone.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).


My Jeep saved me!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.


Buyer Beware

This vehicle has an issue known with "lunging" when the car is shifted into drive. Brake on to shift, take your foot off and it lunges forward. Had a "Totaled" accident with this vehicle as a rental. Lunged forward, took us by surprise, over a stone wall and stopped by a tree. Windshield shattered, Front end destroyed, The airbag did not inflate. Another known issue. Buyer beware, Do your research.


Most advanced car I’ve owned

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.


Best Jeep I’ve ever owned

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.


It’s a Jeep what else can I say.

It has all the features one needs to keep others at bay. It looks great and drives wonderful. Jeep could improve on its painting skills as it has factory flaws.


Our first new vehicle purchase

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.


Love the car

The car has what we were looking for. Looks comfort, handling. Enough cargo room for when we travel. Which we bought jeep to travel in.


The car of my dreams

It’s very nice comfortable has a lot of the amenities that I would want I have driven many different cars in my life this is the best


Awesome Vehicle

My 2nd Grand Cherokee, and more perfect than the 1st. I highly recommend this vehicle for all buyers. Doubtful you'll find a better machine for the money.