Used 2020 Jeep Grand Cherokee for sale in Charlotte, NC

Everything went smoothly, I am supposed to get 2 keys but ended up get 1 key, spoke with manager and they ordered to have new key cut and reprogrammed for me. i am satisfied with their good service.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

The people who work here are amazing!! Although the car didn?t work out for me they were super understanding and helpful with the process and I would definitely buy a car from here again once they have something else I?m very interested in! Overall a great experience despite the car not being the one!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Found a great car and purchased it. Took almost 8 weeks and 4 delivery date cancellations to finally get it . That being said the delivery person was great and the vehicle was even greater! Well worth the wait!! Love the vehicle! Would purchase from Carvana again as opposed to doing business with lying dealership salesmen and sales managers!

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.

We are a older couple 59 & 60, we found our beautiful Chrysler Pacifica on line at Keffer Chrysler in Charlotte NC, our sales person Johnny Watkins got probably 90% of the the deal done over the phone and was quick to get back with us on every question we had, but the amazing thing was how this young man climbed in the back seat and walked us through all the high tech stuff on the van patiently, anybody knows that can be a tough job with older folks. We were in and out in about 1.5 hours and Johnny Watkins has called us several times to ask how we were enjoying our new van and if we had any questions. The dealership was beautiful, the finance guy was great, we love the van and Johnny Watkins was absolutely the best, most laid back polite and professional sakes person I’ve ever met and I was in sakes nearly 40 years!

The car has what we were looking for. Looks comfort, handling. Enough cargo room for when we travel. Which we bought jeep to travel in.

Zach Cuthberson our salesman was great helped us get the Jeep we wanted and at a good price. Keffer Jeep/ Dodge treated us very well and this new addition was the 5th purchased our family made at Keffer. Also the detailing department did a great job having our Jeep ready for delivery.

Great buying experience. Sales person was personable. No strong sales tactics.

I have a troublesome old car that I need to trade off and find a new car right away. The experience with CarMax was better than I expected, even with my poor credit rating. I found the car that I like and in my price range online prior to arrive the car dealer. The whole process -from the appraisal of my old car, financing a new loan, inspect the new car and a trip around to fetch documentations, under sales lady Shirley Gainey's assistant went extremely smooth. It took only a few hours and all done! I had my nearly new car !

Excellent customer service! The counter guys are great, very attentive, and knowledgeable about product and procedures. Cost is reasonable and fair, compatible with market rates.

Professional on the transaction and very pleasant through the whole experience

Great experience very professional listen to what type of car I was looking for everyone is always very pleasant and welcoming the salesman Adeola Ogunibi very knowledgeable very personable took his time with everything and explained it and Jamie Myers took the time and went over every form so that I understood what I was signing a very professional and very vibrant person and Obie Woods The sweetest personable professional person that you could meet at the dealership I would recommend this dealership for anyone who is in the market for looking for a vehicle

The employees are always friendly, professional and the service is excellent!

The process of buying a car has never been easier. The online process is simple but if you have a problem, call customer service and you will be amazed at how friendly, knowledgeable and helpful the representatives are. I spoke to 4 different people over the course of a few days. They were all super helpful and made sure my issues were resolved, especially my concerns about purchasing a car, sight unseen.

One of the easiest experiences I have ever had buying a car

My experience with Ford purchasing my vehicle was amazing. The sales guys answered all my questions, helped me find the car I had been looking for, and were so nice! They educated me when it came down to the financing of the vehicle as much as I needed.

I had a wonderful experience with Alona Valladares at Keffer Mazda! She got me a great deal for my Honda and I am very happy with my car. I found the car online, made an appointment for a test drive, and fell in love with the car! The whole process was so easy. Both she and the manager helped ensure I felt comfortable with every aspect of the car and the sale process. I definitely recommend this dealership and Alona!

My daughter came to buy a car and I wound up buying one as well. Very impressed with the salesman, finance officer, the facility and mostly my Jeep Compass. Best car buying experience I’ve ever had. No pressure, no hassle, just a quick and easy purchase. If I ever need another vehicle I will come back here.

This was my 2CD purchase ,very pleased with the staff and the overall experience. I traded my existing vehicle no problems and purchased the new one .did some online and in person .thanks to randy barber ,and j Scott

Had a great experience at Union Kia. From the time I walked through the door the staff have been nothing but helpful! I will definitely be back soon to check out what else Kia has to offer!

Tom Defao in service was absolutely amazing. No complaints. Got my car in with out an appointment, got me in a rental, and resolved the problem quickly.