Used 2020 Jeep Grand Cherokee for sale near Charlotte, NC

I went to the dealership to purchase a car, the salesman Jim Houlhouser he was a very nice person and very knowledgeable , He sent me a video of car first before I came to the dealership, he answered all the questions I had about the car I was test driving , he has great customer service and he is not a pushy salesman. I recommend this place ask the Jim H

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Overall good dealership. Had an initial issue with a brand new truck that eventually got resolved, however in order to do so I had to involve the GM. Service dept is pretty good, but I don’t understand why they don’t wash your car every time?? They literally have their own automated car wash and porters, but don’t make this a normal part of doing business. This is one of the little (easy) things that helps differentiate service at higher end dealerships.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Great experience from start to finish with my salesman, Daniel Esquivel. All of my questions were handled in such a professional way, and they were very considerate of my time.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Great experience selling my truck here. Jamel & Cam made it easy for me and gave me an amazing deal!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

My daughter came to buy a car and I wound up buying one as well. Very impressed with the salesman, finance officer, the facility and mostly my Jeep Compass. Best car buying experience I’ve ever had. No pressure, no hassle, just a quick and easy purchase. If I ever need another vehicle I will come back here.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

The people were great. They were very knowledgeable and very helpful. Trey Lancaster went above and beyond to make sure we were satisfied. He answered all our questions and if he didn’t know the answer he went and found it. The customer service was outstanding and I would highly recommend them to anyone looking for a car. Their car selections are real nice too.

We had a wonderful buying experience at Hendrick BMW Northlake. Our salesman, Shane, provided excellent customer service and was great to work with. We will buy from this dealership again!

Bill Atkins was super friendly and helpful. Helped me get back on the road quickly when I was pressed for time and the cost to fix was under budget and much appreciated. I will rely on Bill for all the service going forward for my Audi.

Jeremy was fantastic very helpful Tyler and Mike the finance gentleman were also very extremely helpful great process easy peasy lemon squeezy. I would purchase from them again

If you go to Hendrick Kia of Concord make sure you ask for Michael Fernez. I?ve bought 3 cars in my life and this was the BEST experience I have ever had. Michael was incredible, he listened to what I wanted and he made sure to stay in my budget. He was not pushy or shady. He was amazing and friendly and so easy to work with!

Great customer service, great flexibility in the negotiation process. One oft he true Genesis dealerships in the area. That is why the facility only getsv3 stars...all Still Hyundai branded. Other then that no complaints at all