New and Used 2020 Jeep Grand Cherokee for Sale in Charlotte, NC

When coming to order our Jeep Wrangler Rubicon, Frank was on top of it! Frank listen to our needs and made sure we got what we wanted. When coming to product knowledge he educated us on difference options to make sure we got what we wanted and more. As our jeep was being built, he called and text us the process so we knew what stages it was at. It was worth the 4 hour drive to do business with them! Thank you all for your hospitality and making sure we where satisfied with our new vehicle!!-- the "Hortons"

We had the Best car 🚗 buying experience with Kim. She is very nice, knowledgeable, sweet and honest lady. Thank you for your patience and kindness you shown our son Miles, he thinks you are very cool. People if you looking for a great salesperson please ask for Kim is "The Best". Rarsheen and I thank you from the bottom of our hearts. 🌟🌟🌟🌟🌟 Thanks so much Rarsheen, Ivy and Miles

Outstanding dealership! We purchased 2 new vehicle their within 6 months! Will Conner is by far the best car Sales Person that I have ever dealt with; and I???ve dealt with many over the years! He had our best interest and made the experiences very pleasant. My wife loves her 2018 Pacifica and my 2019 Ram is top notch!! Great people and awesome products!

I went there to get a used Jeep Sahara but after working with Darious and Isiah we left with a brand new 2018 Jeep Wrangler with all the perks my husband was looking. Dariouswas o very new , I believe his first couple of days in the job was amazing . He was very nice and knowledgeable and the things he was unsure of he made sure to find us the right answers . Isiah who assisted Darious was as great !! He helped to work with finances to make the deal happen . It was a great experience. The General Manager my apologies for not remembering his name was very helpful and even got me some ibuprofen when my back pain flared up . Every one was helpful . I highly recommend this dealership.

Purchased a used 2015 Ford Explorer from Classic. Salesperson Bryant Gardner was excellent and did a great job answering all of our questions and showing us the features of the vehicle we wanted. The sales staff worked with us with our trade-in and we were satisfied with the entire purchasing experience. The only recommendation I would offer is for the sales manager to have actually have come and thanked us for the business we decided to bring him.

Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!

I had brought my used Jeep about 2 weeks prior. I later found out something was leaking in my passenger floor. I called and they told me to come right in... not only did they fix my issue (sills were leaking) but they put me in a rental, kept in touch, and were extremely helpful throughout the entire process. That???s just the service team. I also had some amazing people who helped with my car buying experience. They were all very patient with me and answered the many questions I asked over and over

Ok!! So I am 25 years old and single!!! (Ladies!?!) Now we got that out of the way below is my personal experience. So, my friend and I stopped by to use the bathroom and kick some tires at this dealership one evening. When soon after arrival a lady (Margaret) stopped us wanting to know what we were looking for this evening. Which I quickly responded "I'm looking for a Lamborghini but found out that they cost more than $30,000, so I'm looking for a truck". So after a few minutes she showed us some trucks that were in my price range. (Time lapse) Within an hour I was sitting in a chair buying a truck that was in my price range. Everyone I came in contact with was great. Mostly because I was joking with everyone. ***SIDE NOTE*** They have a cat in the facility and parking lot that they rescued!!! The cat is awesome and super friendly, and to be honest I think that's another reason I bought the truck!!! I wish more people and companies would be like this dealership!!! PS: I'm not a crazy cat person!

After locating a new Dodge that was "exactly what I wanted" at Lake Norman Chrysler Jeep Dodge Ram, my husband and I rode three-and-a-half hours to test drive the car. We had called Devin Considine earlier in the week, and he had the car waiting for us at the entrance to the dealership when we arrived. I gave this dealership an overall rating of "Excellent" for the following reasons: The atmosphere of the dealership was welcoming. Devin was friendly, honest, patient, and knowledgeable. Devin never pressured us to buy the car, but instead, he was a trusted mediator and helped us arrive at a desired sales price. We traded a 2012 Durango for the new car, and we received a very fair trade. If we could have changed any aspect of this sale, we would have preferred a lower doc fee. It was about $500 more than our local Dodge dealership. The bottom line is that I am loving my new ride! It's a beautiful car. Thanks, Devin, for making us feel like family! You deserve a raise!! Your very satisfied customer, Barbara Maxwell

I have purchased both New and used vehickes for both business and personal use across brands and at dealerships across the Eastern United States. 18 new vehicles since 2001...NEVER Have I had such a pleasent purchase and after purchase experience. Lake Norman CJDR advertises Free Oil Changes for life, Free Car washes for life and most phenomenally FREE TIRES FOR LIFE .I seriously doubted they could or would follow through with this program. I never should have doubted this policy. Lake Norman just placed 4 BRAND NEW 265/70/20 tires on my truck after I questioned their wear during a routine oil change. Salesperson Willie Brown spoke to management and they approved my new tire installation. LAKE NORMAN paid 100% of the price of the tires. Lake Norman and Willie Brown just saved me an additional $600.00. I definitely recommend Lake Norman CJDR and Willie Brown for your next New or Used car purchase.

It was a quick, straight-forward sales process. There was a lot of inventory to choose from. Maggie has worked there for 16 years and she knows her stuff. No high-pressure sales; take as much time as you need. The trade-in was very fair and the sales process quick and painless. I ended up with a new 2017 Durange... R/T with the HEMI! Pretty awesome (traded in my 2015 Durango Limited, V6). I'd recommend purchasing a car from here.

We were referred to Lake Norman Dodge by a friend and boy were they right! This has been the best purchase experience we have ever had. It was well worth the 4 1/2 hour drive to get there. Maggie Carrigan found us exactly what we were looking for and took great care in making sure we got it at the payment we said we could afford. The whole purchase was easy, quick and so well managed and organized. Everybody we dealt with were professional and courteous. We will most definitely refer everyone we know to Lake Norman Chrysler Jeep Dodge Ram and Maggie! Thank you for helping us get our new truck and assuring I get to all my rodeos safe and sound.

John was a fantastic! Knowledgeable, efficient, genuine and transparent. I felt bad leaving the dealership to test drive another vehicle at another location. I have never had more fun during a car buying experience. I will 100% recommend my friends, family, coworkers, neighbors - anyone that will listen - to visit John and the team at Lake Norman CJDR. In addition, working with Ervin in Finance was a breeze! Thank you everyone! Super excited about my new [used] Ford Edge! :)

I have 90,000 miles on my 2014 Wrangler and I have LKNJeep do ALL my mechanical and upkeep work. I am 100% satisfied with their work and especially their service advisers. A great crew every visit. Easy to make an appointment, easy to get in and out in a smooth and timely manner. Everything completed 100% every visit! Very pleased. Special compliments to Noreen, Jordin, and Leah. Also Robin and especially Ed at CarolinaCustom.

Thank you Maggie Carrigan and to her team last night for assisting to get us out the door with our new 2016 Ram 1500 4x4. A late night for us all but in the end Maggie delivered an excellent product and exceptional service through the entire process over a few days. Very happy customers and we will be spreading the word to use Maggie and her team on their next car and truck shopping experience. Tony Zorn handled the finances quickly and efficiently at the late hour--appreciate his attention to detail, customer service and answering our "banker" questions.

My wife and I just bought a new 2018 Ram 2500 was fast and easy, most of all friendly staff. Everyone was willing to help and went out of the way to make sure we were happy! Will return for our next car/ truck, great people...

My mission was to find a Ram 2500 HD with the Cummins Diesel. I was a little surprised when the first sales "guy" to approach me responded to my request to "speak with someone who really knows trucks" by calling Maggie over. Maggie did a great job answering all my questions, and engineers can ask a lot of questions. It was helpful that her personal vehicle is a Ram 3500 Diesel as she was able to provide first hand experiences. She continued to be helpful in coordinating installation of a bed cover after the sale. I'd definitely recommend Maggie Carrigan to anyone interested in Ram trucks. The Ram has exceeded my expectations and doesn't even complain about pulling my Corvette to the track. Overall great purchase experience! Also want to mention that Jeff, the technician who installed my bed cover, went above and beyond in installing the cover, ensuring I understood how the locking mechanism worked, and then spending more time than I'm sure his boss wanted explaining the truck features.

Leah and Trevor took great care of me, and of my 2018 Ram Sport. They are obviously dedicated to their jobs, and it shows. I recommend Lake Norman CJDR to everyone.

Great experience! I have purchased 5 vehicles from Mark W and he provides the best and most efficient service. I always refer Mark to anyone looking for a vehicle. The total dealership experience is always 5 star and you don't have to spend 1/2 a day to purchase your vehicle. Irvin, in the F@I office gets you in and out but answers any questions you may have. He explains each form and solicits any concerns. Ed in parts was very helpful too.

Picture it: Sicily, 1918. Who begins a review with a Golden Girls reference? Me. That???s who. It???s an age reference so that the reader knows I???m a (mostly) adult person who is old enough to remember those kooky gals on the t.v that wasn???t flat. Or, I could be a 25 year old man-child living in my parents??? basement binge-watching ???80s re-runs while lounging on a 1970s couch carelessly eating stale Cheetos and wondering what shall become of my life. But The Facts of Life are on next so life goals don???t particularly matter right now. It???s the internet so you don???t know. You???re just going to have to trust me that I???m not the guy on the couch and I???m pretty o.k. at this adulting thing. But you know what matters right now, my dear readers? Being able to purchase a car from a good dealership. Well, that doesn???t really apply to the aforementioned guy on the couch because he needs to learn that you take the good, you take the bad, you take them both and there you have, the facts of life. Speaking of good, Gastonia Dodge is good. Like Friday night pizza and a pint of ice cream while watching Dateline in your jammies good. That means it was really good. From the moment I spoke to Sam I felt like I was more than just a potential sale; more than just dollar signs. I had a budget and needed a reliable used car to sell all my meth. What? Just checking to see if you???re still reading this. I needed a reliable used car to transport me to and fro my responsible and legal job. And to take my miniature primate (child) to school, the park, and various other places children frequent. Sam was personable and genuine. I had visited another dealership the day before and I walked away ashamed and embarrassed of myself and my budget and my fly wasn???t even down nor did I have toilet paper dangling precariously from my foot. I wasn???t treated like a person, I was nothing. But not here. Sam treated me with respect and there was an air of friendliness throughout the entire dealership; it hung in the air like a crisp Lysol scent from a freshly cleaned bathroom. Speaking of bathrooms, you shan???t be treated like fecal matter at this dealership. Sam took the time to listen. Everything about him was genuine from the second he answered the phone until I drove away in my beautiful Jeep. He knew I am a struggling single mother with a budget and he cared. His humor is a wonderful gift and he helped me feel quite at home in the dealership. I imagine if I had friends it would be very much like my time at the dealership. The atmosphere itself is soothing from the warmth of the carpet to the spike of Sam???s hair. All employees there were genuinely friendly. I am repeatedly using the term ???genuine??? because none of the employees were fake like my breasts. What? There you are, you???re still with me. Brad, the finance paperwork man (that???s a technical term) was wonderful as well. The beautiful thing about Brad is that he doesn???t cowpoop. He tells you exactly what the numbers mean and why they are there. Underneath his dealership-issued polo beats a heart of non-cowpoop gold. And so I say to you, my dear readers who are not watching The Facts of Life right now, if you are in the market for a vehicle please consider going to Gastonia Dodge. Sam and Brad were the absolute best and I am so happy. I never thought I could ever own a car that wasn???t around before the invention of the McRib. And now I do. Thank you so much, Sam and Brad.