Used 2020 Jeep Grand Cherokee for sale near Cleveland, OH

Tyler helped me look for a RAV4 Premium hybrid for 2 months. I didn't know they were in such high demand. He informed me they had one in production and as soon as ship's he would have the build sheet. 7 weeks later vehicle in transit and window sticker available. Perfect match! Tyler called me as they were unloading it and we purchased it the next morning.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I was very happy with my visit at the dealership. The sales person Alan was very knowledgeable and great to deal with! Once we agreed on the price the following day all the paperwork was ready and the whole process went smoothly and quickly! Thanks Alan!!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

My name is Debra I purchased a 2024 Mazda and I'm so happy I purchased it with Nextstep Matt was exceptional with his customer service I live in Kansas the transfer and all was smooth I would purchase another car with Next step again Thank you Matt!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Bought a Volvo S60 from Carface Auto Sales and worked with Marcia honestly such a chill experience she was super easygoing not pushy at all just genuinely helpful answered all my random questions without making me feel rushed or anything car’s been great too runs smooth no surprises honestly felt more like chatting with a friend than buying a car if you’re in the area definitely ask for Marcia she’s awesome

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

The process of purchasing my vehicle and now making sure it's in top condition has been flawless and much appreciated. The person I dealt with on my last visit to the dealership, Bryan Agostine, was very professional and accommodating

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

Matt Shinn is very knowledgeable and professional. He went above and beyond to get us into our new GLE 53. Delivery was smooth, painless, and efficient. He is a great communicator and very accessible. We will definitely be customers for life.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

Buying a car from Mario at Carface Auto Sales was a surprisingly smooth experience. He wasn’t pushy at all just honest, easygoing, and genuinely helpful. He answered all my questions clearly and made sure I felt confident about the car I was choosing. If you’re looking for someone who’s straightforward and knows what they’re doing, ask for Mario. Highly recommend!

Had Josh help find what I needed for a work vehicle. He didn't give up til I had what I was looking for. Was able to deal on price am very satisfied what I got and feel I got a very fair deal. Thanks Josh !!

I was told many times I couldn’t get approved on a 2500 and Seth helped me so now I am able to get to work with it

Great service. Quick, polite, professional. Just what you would wish for - actually delivered! Lots of people SAY they do it, these guys DO it. Very pleased.

Have Been coming to Van Devere for several years and have always had 5 star service . They are honest dependable and take great care of their customers and cars !

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

I answered an ad on CarFax for a 2022 Ford F150. I was promptly put in touch with Justin Post who handled the acquisition from start to finish including my dealing with overseas fund transfer complications. Then, Rick Amador handled the financial paperwork on an expedited basis. All in all, this was a great experience and I might add, a very good deal.

Had our Wrangler in for service for tire rotation and oil change recently. Service was fast and competitively priced. Service advisor was great and informative.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

I wasn’t even planning to buy a car that day, but Marcia at Carface Auto Sales made everything so simple and clear that I ended up driving one home. She was super knowledgeable but never overwhelming, and I really felt like she had my back throughout the process. No games, no weird fees just straight-up good service. Honestly, one of the easiest car-buying experiences I’ve had. Thanks, Marcia!

great experience with this dealership helped me out in a very timely manner. couldnt ask for anything else