New and Used 2020 Jeep Grand Cherokee for Sale in Elizabethtown, PA

Comfortable waiting area Pleasant and knowledgeable service professionals Continuing my personal experience of quality car care for 28 years. On my 5th dealer vehicle.

It isn't often that I feel pleasantly surprised from the first moment that I meet a salesperson at a dealership until the end of the transaction, however this time it was even more than expected since I wasn't really buying a high dollar vehicle. You would never had known that fact, I would have thought there were another set of zeros on this transaction as I felt as I had bought one of their better cars. I entered the lot at closing time, on New Year’s eve to look at a vehicle just traded in that didn't even have a complete profile of the website (or correct color), as Greg was leaving for the day (year), he circled around and asked if he could assist me, I queried as to if the car I had found was the one referenced on their ad, Greg wasn’t sure but he said he would look into it for me, and meet me at the office. As I approached the office, after closing, his smiling face told me that it was the vehicle, I asked if he would mind getting the keys, I promised not to ask for a test drive, just wanted a better inspection. Greg obliged, brought the keys out and I checked it out. I told Greg I was interested and would contact him first thing Monday, in the meantime he was to schedule the vehicle for a safety check… before the dealer opened on Monday, I was there to take it for a test drive, as I walked into the showroom, Greg greeted me, and stated he would get the keys, a few moments later, he pulled up to the door in the car of choice, threw a plate on it and asked if I was ready to go….Yup. Greg directed me through a nice country drive to get a feel of the SUV, and as we completed the test, I asked him to find out what the final price would be, he went to the sales manager, came out and we agreed to the deal. Greg told me he would put the car through the safety check and recon and let me know when it would be available; another surprise, a few hours later it was available for pickup. I came back at 4:30 (I will mention that Greg offered to bring the car to me, a 40-minute drive to assist me if I needed a ride), we did a walk-around of the vehicle, put my new plate on and we went over to the main office to finalize paperwork & payment…half an hour later I was ready to leave, however I chatted with my new friends a bit as it became a very comfortable atmosphere. As I only interacted with the other staff briefly, I cannot attest to their capabilities, however all were pleasant & friendly as I walked through the dealership. A take away for those who have read this to here, ask for Greg, he is professional, courteous, & thorough and your experience should turnout as terrific as mine. jc

Friendly and knowledgeable. Great team. .

Steve was a great salesman. Sales team was great. Made car buying easy. Love my new SUV. Worth the drive to get there.

Staff was courteous. Sign-in for Inspection was quick. I appreciate that if the vehicle was bought there, State Inspection is free. Service time (1 hour) seemed fairly reasonable though my truck was new (less than 3,000 miles). Their free coffee was good too.

I had a 10 oclock appointment to have my Ram checked for a cruise control problem,it was diagnosed and parts ordered in a timely manor,also had the fuel separator drained.Faulkner service is top notch!!

Everything was handled quickly, and efficiently. I can't think of anything more to say. I need six, or seven more words.

Everything with your customer service. Very enjoyable experience with getting my vehicle inspected. Would recommend your dealership to family and friends if they are looking to buy.

Everyone at this dealership is wonderful! Every time I go there they all make me feel great. Everyone is friendly, helpful, and really go that extra distance to ensure customer satisfaction.

Doug in Dodge service is the best of the best. Very knowledgeable, very professional and has a sense of humor. I find him trustworthy.

work wes completed when on time. very courteous personel ,impeovements are being made to facility, purchaced car here and will continue to be a customer in the future

I stopped in 2 times to look at 09 Pontiac g8gt and 03 Chevy Avalanche. 1St time g8gt was being serviced and dealer never called to let me know when it was available to look at. 2Nd time Avalanche was sold. I didn't call before I stopped by so call 1st.

Work with Jude Capizzi and would only by from this gentleman,he is an expert at what he does.