Used 2020 Jeep Grand Cherokee for sale near Franklin, TN

The level of professionalism and politeness goes beyond any expectation I had. They were patient and willing to work hard for my needs. Matt and Shawn were willing to go out of their way to help me and communicate any concerns that I had. Highly recommend!!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

In and out in a reasonable time, was able to drop my car off and get it serviced the same day no hassle, no problem!!!!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Great customer service & care of customers. My service rep went above and beyond all expectations to get my car done in a timely manner & bc l had to leave it for two days, they provided me with a rental.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Kylie was helping me with buying a Mazda, great communications, attention to detail, very knowledgeable on getting the deal done, strong care to customer, and she was making sure each steps are taking care of with excellent followups make it a great experience ! Highly recommended Kylie and is one of the best to buy a car with, 10/10 star !!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Love our new car, but wasn’t told the CD player didn’t work .( info was not listed anywhere ) After purchasing the car we contacted them and were told they would not fix it. So my advice is shop there, but check everything carefully and ask questions.

⭐️⭐️⭐️⭐️⭐️ Absolutely Thrilled with My New 2024 Jeep Wrangler! ⭐️⭐️⭐️⭐️⭐️ I recently purchased a 2024 Jeep Wrangler from Columbia CDJR, and I couldn’t be happier with the entire experience! From the moment I walked in, the staff was friendly, knowledgeable, and truly committed to helping me find the perfect vehicle. The Jeep Wrangler has always been a dream car for me, and this 2024 model exceeded all expectations. The buying process was seamless—no pushy sales tactics, just helpful and honest advice. The team at Coumbia CDJR took care of everything, from helping me choose the right trim and features to making sure I understood all the financing options. They even took the time to walk me through all the amazing features of the Wrangler before I drove off the lot. If you’re looking for a dealership that truly values its customers and delivers top-notch service, I highly recommend Columbia CDJR. Thank you for making my Jeep dreams come true! 🚙💨

Quick attention and attentive. Really wanted to make the sale but they were not pushy in the least bit. Good people.

Great folks to work with! Very helpful and got the deal done quick! Highly recommend!