New and Used 2020 Jeep Grand Cherokee for Sale in King George, VA

Joann Cook was a breath of fresh air. Exceptional people at the Fredericksburg location. Will definitely go back to purchase a vehicle. Go check them out. Joann T. Cook Instant Cash Offer Acquisition Coordinator Safford of Fredericksburg Chrysler Jeep Dodge 5202 Jefferson Davis Hwy Fredericksburg, VA 22408 (540) 898-7200 ext. 7265 jcook@saffordauto.com Brown family of Richmond VA

Brought truck in for tailgate latch block recall. Had slight mixup initially but Josh took care of it and also did a second recall on PCM update. All work done even quicker than estimated time. Thanks

We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.

I want to thank you,Doug, for the professional courtesy and excellent customer service that you showed me and my service dog Roxy 😁 Shannon Brinson SWA Disabled Veteran Army Retiree Owner/Handler of Service Dog and part time unicorn Roxanne Happy Owner of Dodge Durango ;-)

2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.

Get Todd when you consider buying a car. Such a good salesman. He is very professional, knowledgeable knowledgeable, and has such a great personality. He was honest and respectful of my wishes and need throughout the process of buying my Jeep. Thank you Todd😀

We bought a used 2015 highlander. Jesse and Yonnes were able to settle with us on a great price for the car. The Finance Manager Azmi Sabah was very professional, honest and took exceptional care of us. He made sure that we were aware of all our options and did not try to up sale. Azmi even got us a better rate then our pre approved loan. He truly put the icying on the deal. We left this dealership with exactly what we wanted. We are very pleased with the purchase and experience. Thanks Azmi, Jesse and Yonnez!

I had a car inquiry, & Mr.Todd helped me out. He was very nice and gave me helpful tips on how to make my purchase. I plan on purchasing my vehicle in the next 2-3 months from Todd! He???s the best car salesmen I???ve ever spoken with. I highly recommend you speak with him if you are wanting to buy a car.

I've known Harry Stein for over 15 years and follow him wherever he goes. I've always received good and excellent customer service from him for all of my Cars and Car needs, I consider Harry a great customer service expert with honesty, trustworthiness and respect 2nd to none, If any one of my friends, family or employees are looking to purchase or need service for their car, I send them to my personal WOOMAN!!!!! Harry Stein, who is currently at Lustine Chrysler Dodge Jeep in Woodbridge VA. LGJ CEO MatchGov LLC

I had an appointment they took me right way. They was fast And very friendly. Live it.😁. Best customer service. Thank you for having great customer service.

Even though Lustine was over an hour away, my research on Edmunds and True Car showed that Lustine Chrysler had the best prices in town. They're several thousand below any other dealer in the Virginia, DC, and Maryland area. Despite shopping online for 2-3 months and being quite an annoying customer, the managers Matt LePage, David Algie, and Sales Associate Dean Taylor were EXTREMELY patient and reassured me the entire time with nothing but the truth when it came to pricing and financing, before making the trip down. The entire meeting, took only 2 hours from arrival, to driving off in new vehicle. My salesperson Dean Taylor and internet manager David Algie, showed nothing but extreme professionalism. Not once did he act pushy, and it was a breath of fresh air. Aaron Estrada in the finance department, was really great. He made magic happen with the financing. The other dealers could not do the financing that I needed, but it seems Aaron Estrada of Lustine has GREAT relationships with banks, so they were able to get us a GREAT loan with a much lower interest rate than the other dealers. Thank you Lustine for making our dream a reality. I highly recommend a visit to Lustine for all other buyers on the line for a new Chrysler, Jeep, Dodge or Ram. It's only been a week, and I want to go back to buy a new Jeep Renegade!!

This dealership went above and beyond to meet mine and my husband's car needs. All the staff were very friendly to work with (Escpecially Q Le & Jesse Annis). They were not pushy at all. Overall it was one of the best experiences I have had at a dealership. Thank you for meeting our budget and allowing us to own a beautiful vehicle. We would definitely recommend you to anyone interested in great quality service!

Lustine made my car buying experience extremely easy and hassle free for my trade in to get the new Jeep Cherokee Latitude 2016. Actually, the sales professional MAXI was more than GREAT, WELCOMING , PROFESSIONAL, and the most important thing he listened very well to what exactly I was looking for. MAXI worked out a great deal for the trade in and everything was very professional and he explained to me well the numbers to get the great deal I had. I highly recommend MAXI as a sales professional , he is an EXPERT ! Also, Aaron Estrada, the finance manager was very professional,welcoming, friendly and very fast! I recall that I always hated the part of signing so many papers for purchasing any car. However, Aaron made the process so easy for me and very efficient. He is a an expert in what he is doing ! I highly recommend Maxi and Aaron for a great purchasing experience at Lustine !!

I was able to acquire the Wrangler I have been eyeing for the last month. I reached out to Lustine and was assigned a salesman. He was a very straightforward fellow. Unfortunately, after working with me for week was not able to get a deal. A week later, I received a call from Brandon who was reasonable, straightforward, and after this experience HONEST. I had an appreciation for my numbers (I did my homework and calculated my numbers myself without any help of an app...which was pretty precise) after dealing with FOUR other dealerships (Tate, Criswell, Darcars, and Safford). After the exhausting haggle on those dealerships, I finally called Brandon. We had a short talk and gave me a number I was excited about. I was hesitant and guarded at first. He called me again and said "Come out to Woodbridge, I won't waste your time. If you agree on the numbers, come out. I am having your car washed and detailed now. Let's take care of paperwork in person". I came out to them. From the first minute I walked in, they were all professional and worked like clockwork. Kevin was an honest and awesome salesman. Mustafa was also honest and very straightforward and respectful. I walked away happily with the car I wanted, and a whole lot of respect for this dealership. Thank you all, staff of Lustine. You guys made my day. My family and I are very happy with the car, and your treatment of us. Thanks

Basil sold me my car and has been there for every need and want that I have had since I purchased the car. This review is strictly meant for him because he deserves it. ...Nothing but positive feedback. I have been in the shop so much that many there know me (at least by face). I truly believe in giving praise when deserved. Basil is kind,understanding, helpful, smart, friendly, and always looking out for my best interest. And most importantly to you...he actually likes his job! He is an asset to your company, and REALLY takes excellent care of his customers...proof from a known customer!

The staff and service were amazing! They literally went out and found the car I wanted down to every detail! Oh, and Todd Carlson....AWESOME! He provides stellar service to his customers to ensure that they are happy with their purchase. Todd personally went to pick up my car and bring it to the dealership - above and beyond he goes! I'm no longer a customer - I'm a client! Many thanks to Todd and the team at Lustine Chrysler Dodge Jeep!

I came in today Wednesday to get an oil change and I was extremly satisfied with the service today! I had an 7 am appointment and I was out by 745! Thanks again Rashad !!! You were awesome

Always work with straight forward professionals here. None of the time consuming games. Plain language negotiations structure starts with sales staff managers and filters down through the ranks. I don't enjoy the process anymore than anyone else. But I have purchased 11 new cars since 1980 and 4 of them at this dealer and no repeat buys at any of the other 7 dealers.