Great First-New-Car-Ever Buying Experience
November 6, 2018
I've had my new Jeep Renegade for a whole month and I love it! I've never had a new car, and had the same used car since I started to drive--for 13 years! I'd heard lots of horror stories about being pushed to buy things you don't really need. Or being quoted a price that quickly goes up and up to get what you want. None of that was the case with my experience.
I did lots of research online and found the make, color, and best price was with Brigham-Gill. I was very worried that the price would be different once I'd fallen in love with the car. They had an appointment available for the time that worked best for me. They had the car all ready to go ahead of time. I met Stewart and he was great. He has a quiet, non-pushy manner. He told us about the car as he guided us on the test drive. Going over the numbers, everything was exactly as it had been laid out online. NO SURPRISES! I was so relieved. There was a modest dealer fee, as to be expected. There was no pressure to buy the car, but I had already made my decision. After signing lots of papers, the man in charge of financing went over two extra options--which I politely declined. He didn't push any further.
The only tough part was that I was from NH, so I had to go drive back to my house (1.5hrs) then to the town office, who sent me to the DMV (40mins away), then back home, and back to the dealer. But that same day, after writing my check, I had my car! They even took my old car on trade-in. Overall it was a straightforward, painless experience. And I love my car! It's awesome. It makes me look forward to the winter and not getting stuck again! Highly recommend this dealer and especially Stewart! and the Jeep Renegade, too!