Always satisfied with their service.
November 5, 2018
I have always received outstanding service at Lithia Dodge of Missoula. The service staff makes it easy to schedule a repair, give you an accurate quote of what needs to be fixed, and exactly how much that service session will cost. They are timely on the repair, and do not try to up sell any more then what you really need . Dallas and his staff, are friendly, courteous , and very knowledgeable on diagnosing the problem, then informing you of all the options available. When performing the repair, they are right on time, as promised, and the I have never had the need for any follow up corrections. I have kept most all my service business with Lithia Dodge of Missoula for the past 6 years, and have never had a complaint. On a few occasions, while traveling out of state, I was forced to use another dealer on 3 or 4 occasions for an issue that developed while I was away from home. On 2 of those occasions, I ended up seeing the Missoula service staff for follow up repairs to finish correcting the problem that the other dealers did not fix in the first place. The Missoula staff corrected the whole issue satisfactorily every time. I highly recommend Lithia Dodge of Missoula to everyone I talk to.