Used 2020 Jeep Grand Cherokee for sale near North Olmsted, OH

This is my first time working with Dustin Hamilton. He treated me very professionally and also was friendly and willing to help. He was also available when I called to make the appointment for service and the process was handled efficiently. Most of all he thanked me for my business and made me feel valued as a customer. Dustin is now my preferred customer service representative for future visits. Thankyou!!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

It was a very wonderful experience for me. I couldn?t have asked for an easier transition into my brand new 2025 Ford escape. David Baisden did a professional and wonderful job of making me feel comfortable and I understood and he answered every question I asked. He is an asset to your company.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Best car buying experience of all time! No pressure, great salesman (Ryan), very happy with the entire process. Thank you!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Barry was amazing from start to finish. Exceptional customer service. Thank you so much X

Great people with great service. Everyone was friendly. I liked how they didn’t hound u like most car dealerships. Everything was quick and easy and they had great cars to choose from.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Buying a car from Mario at Carface Auto Sales was a surprisingly smooth experience. He wasn’t pushy at all just honest, easygoing, and genuinely helpful. He answered all my questions clearly and made sure I felt confident about the car I was choosing. If you’re looking for someone who’s straightforward and knows what they’re doing, ask for Mario. Highly recommend!

I wasn’t even planning to buy a car that day, but Marcia at Carface Auto Sales made everything so simple and clear that I ended up driving one home. She was super knowledgeable but never overwhelming, and I really felt like she had my back throughout the process. No games, no weird fees just straight-up good service. Honestly, one of the easiest car-buying experiences I’ve had. Thanks, Marcia!

I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!

Awesome experience at this dealership! The salesman was wonderful and finance was a breeze. Highly recommend Serpentini of Medina!

I take my vehicle to Ashley. She?s very professional and what she does how she talks to people and how she explains what needs to be done .

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Lindsey Valentine was great to work with in setting up appt and getting our vehicle serviced and returned.