Used 2020 Jeep Grand Cherokee for sale near South Bloomfield, OH

I loved the personal experience that Josh demonstrated with me through the whole repair process. He was always keeping me informed of any changes etc. He walked my through step by step of all additional items that may need attention in the future. Lastly, I lkve the new video inspection that the dealership using to show you the actual live picture of how your initial inspection went. Great Job!!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Professional, polite and as quick to fix the issue as possible! My agent, Tara Farmer, was exceptionally good communicating with me and was incredibly friendly and helpful. Highly recommended!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Love the customer service. Katie was great to work with. I would definitely go back to buy another vehicle from them.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

First time purchasing from this dealer and would highly recommend! All the staff were very friendly and so helpful. I am so happy with my car purchase. Will definitely be going back on future car purchases!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Excellent service! Salesman Frank was very professional and closed the deal with the general manager Jon who was a pleasure to talk to and made everything seamless. I highly recommend Auto Boutique

The reception was quite good. The sales person was very patient with me and discussing options of various vehicles.

Just bough a vehicle from the dealership, through Sales Manager Chris Scott. Overall, the experience was great. I needed some time to check out and drive various models before I settled on one, and Chris helped me every step of the way. There was no pressure to buy everything I drove, and once I found the one I wanted to buy, the rest of the process was very smooth. Overall, I'd recommend the dealership to anyone with interest in the types of vehicles they sell. As far as the car, I've only had it for 1 day, so I will update this review if there are any issues down the line. Chris assured me that their inspection process was very comprehensive, and that my original manufacturer's warranty would be very much intact. If that holds true, this dealership will have my business for life.

Frank was very friendly and helpful. Got me into a a car very quickly thanks

My experience with Becky White throughout the buying process was fantastic. She was honest, truthful and knowledgeable. More importantly she didn’t pressure me about anything. I really enjoyed the fact that she let me test drive the CX-50 by myself. Also, there was no pressure to buy the additional “add-on” items and services. I felt very comfortable at this dealership and would recommend anyone looking for a vehicle to give them a look.

Respect Patience Knowledgeable And explain all details in understanding the process and what is expected in ownership

My experience was good Madison was very nice when taking care of me. My only critique was that I only got one update text. Updates are important to me as customer as they ease the mind while you wait as your car is being serviced, this is the first time this has ever happened and that’s the only reason I didn’t give 5 stars.

This dealership goes above and beyond to meet the needs of the buyer. We have been buying Jeeps since 1998. Our salesman Dan Pierce, has been our salesman for several of our car purchases. We always look forward to working with Dan. 😊Walter & Nancy

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!