Used 2020 Jeep Grand Cherokee for sale near Sparkill, NY

My experience with the sales representative and the other Major world team was very professional. The team makes you feel welcome, comfortable and excited about your purchase

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Scott Bateman, service advisor at Mercedes-Benz of Orange County, has yet again proved to be exceptional in his role and an integral part of the team at this dealership. His customer-focused approach highlights professionalism, attentiveness, communication, and respect for time. Scott goes out of his way to provide thorough and accurate information to his customers, ensuring details are understood every step of the way. The service videos are a unique touch that add to the experience and knowledge-base for customers, complementing the personal interfacing that is necessary for outstanding customer service. The Sales Department is key for getting customers into the dealership; however, the Service Department is crucial in maintaining longevity and sustainability for many years to come. Scott makes this vision a reality. I highly recommend Scott Bateman and the service team at Mercedes-Benz of Orange County/Benzel-Bush in Harriman, New York, near the Woodbury Commons, for all your service needs. I look forward to many more years of working with Scott and his team.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Milton Jerez is great car sales associate. He provided the outmost excellent services. He was able to provide all the information needed to conduct a proper business. I will highly recommen him. He should be move up to assistant manager. I think he can manage other employees train them to show them how to handle car business and provide excellent customer service.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

This place is absolutly awesome. At first I was hesitant to go to brooklyn for a car. I live on Long Island and we all know how that Belt Parkway can be. I spoke to Leah several times by text. After going from dealership to dealership I was exhausted with the games they were playing. She assured me we would work out a deal and I would go home with a car that day. I also had a trade in that the other dealers were beating me up on( Make sure when you trade your car in they give you trade in value not wholesale value) Several dealers tried that game on me, not Brooklyn Dodge. I walked in we spoke for about 30 minutes and the manager Steve along Leah carved out the perfect deal. Traded my car in for a fair price, drove home with my beautiful 2025 Frostbite Blue Durango RT Plus. Respectful, treated me and my son as gentlemen. If you want a great deal on a car/ Truck this is definitely the place to go. 5 STARS 👍👍👍👍👍

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.