Used 2020 Jeep Grand Cherokee SUVs for sale near Buffalo Grove, IL

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I purchased my new Bronco here. They let me take it on numerous test drives to make sure that this was the car I wanted. Once I purchased the car, I have been in for routine service and for a dead battery issue. Each visit, they took care of the problem in a timely fashion. All the people who work in the service area are very kind and helpful. I always walk away thinking it is a great dealership and I am so glad that I bought my car there!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

James, Jacob and Michelle all did a great job. They kept me informed on the progress of the order and worked with my schedule to arrange the actual purchase and pickup. James was very thorough in explaining the vehicle features and getting me out the door in a timely manner. Received a fair price for my trade-in without having to haggle on price (I had an offer from CarMax and stats from NADA, KBB, etc. so I knew what it was worth). Would buy from them again without hesitation.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

I have to say I had excellent customer service, they help me with my finance, and my car, I love my car thank you so much happy customer 👍

Since moving out to the NW area we have been going to Bigger Chevrolet for service. We only had an issue one time and it was handled immediately by the owner. For me that says a lot so I?ll be a constant customer. When ready to upgrade my vehicle this is where I?ll go because if you have a good service department and the owner responds to any issues, no matter how small then it?s an honest dealership worthy of my patronage. Thank you.

I love how friendly they were and how they went above and beyond to make sure that we were happy with the car and in the car and that this was the car we were choosing. One thing I liked about the dealership was the communication most dealerships. They are wanting to sell you a car and this dealership wanted to sell a car but also was very communicative when it came to telling us what it was that was gonna happen. I really like how they took the time to not only make sure we knew what was going on, but to help us along the way. This is a dealership that I will recommend to all of my friends or to anyone I know that needs a car. I already have recommended it to a couple of the people I know.

Buying a car is never easy, especially not three states over, and there is a CoViD-19 virus creating barriers at every possible moment. But the car I fell in love with was at Imperial Motors in Lake Bluff IL, one of three made in that specific color combination for the year. I tried to negotiate my way to a deal, but Steve was a straight shooter and fair to Kelley Blue Book, so we struck a deal. I later found out that they underpriced the car I bought, so I made out like a bandit on the sale anyway. Nevertheless, sometimes, when workers are not operating their computers and phone lines as usual, buying a car across state lines is not as easy as one would hope. Luckily, Steve was with me every bit of the way, for instance, where the registration process typically would fall into place, CoViD-19 stopped regular operations, and my registration would be delayed by months if it wasn't for Steve's help. Steve also got me window tinting at cost before shipping the car as a part of his customer service experience. Subsequently, he made sure I received prompt and discounted shipping of both the trade-in car and the purchased car with a driver's contact phone number. I received the title and a check to pay the taxes due on the vehicle at the DMV since Steve advised this to be the fastest route to register the car. At the DMV, I found that Imperial Motors overcharged sales tax for the vehicle. When I notified Steve of the mishap, and that the DMV is sending the dealership the overage check instead of me, Steve promptly sent a check of the overage to me via UPS. Buying a car online from a dealership out of state made me weary, but Steve is a person I could count on by being there for me, on his official and personal time. That is how a Jaguar dealership takes care of a customer by becoming a part of their experience, and I feel like Steve, and I are good friends, although we never met.

went it to look at a car that i saw online, called to check if it was available, the moment i stepped in they made me feel like i was family and took really good care of me. Great customer service, and very friendly

After extensive searching I found a truck at summit auto center that matched my needs. After deciding to buy the truck, the whole process was actually easier than some local deals I have made. The condition of the truck is outstanding! At 6 years old it is in a condition that one would expect of a 1 to 2 year old unit. I am very pleased with the deal. A search for any trucks I may need in the future will start at Summit Auto Center

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

Matt is sales was very open and honest. He worked to get the payment I needed!

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Michael is amazing with explaining everything about the car and operating system. Love his honesty.

Everyone was nice, friendly and did the oil change in a short period of time. I am happy to trust that the work needed for my vehicle was done with the utmost professionalism. Especially pleased with surprise at the end. Thanks for another good experience. Would recommend this dealership. I will be moving and am disappointed that I will be too far away to continue servicing at this dealership.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Hands down the best car buying experience I've ever had. From my salesman Tim to the G.M. and finance guy ,all class people. I would buy from the again.

Hi- I had the opportunity to work with Shyann Jones. She was amazing and very responsive to all the question I had regarding the used car. She was very prompt and stayed with me throughout the buying process. Mike from finance was also very helpful in the buying process. The whole dealership experience was awesome and I would buy car from them again. Please ask for Shyann when you are buying car at BMW Westmont.