Used 2020 Jeep Grand Cherokee for Sale in Tinley Park, IL

I recently purchased a 2018 Chrysler Pacifica from Scott Abramowicz at Bettenhausen CJDR. In my over 30 years of driving, I've purchased no fewer than 20 vehicles, and this experience was by far the most pleasant, satisfying purchase I've been a part of - bar none. Scott was courteous, professional and efficient. There was no back and forth haggling. No, "let me go check with my manager on that..." From start to finish Scott, Micah and the entire team made sure I was satisfied with my experience, When they didn't have the Trim and Color I was looking for, they went out of their way to find the EXACT vehicle I requested and did so in less than a day, There really was NONE of the traditional car buying bull that occurs at every other dealership. In the past I always left the dealer wondering if I got the best deal. Did I negotiate well enough? Did I leave money on the table? I can say with 100% honesty that those thoughts NEVER crossed my mind during or after this transaction, Bottom line...if you are looking for an experience that truly is DIFFERENT, you have to look no further than Bettenhausen and Scott Abramowicz and the rest of the team there. In a world where customer service is an afterthought at best, the Bettenhausen Team has gotten it right! Do not hesitate to stop in and talk to Scott - he'll take great care of you. I can't wait to work with them again when my lease is up.

We had been searching for a Ford Edge for approximately 5 months! We had been to over 6 dealers from near and far (farthest was 45miles). I had filled putt one of those forms on Auto Trader "Find it if this car is still available". That day I remembered filling out 2 at the same time. I received a call back from Bill Kay with in 5 minutes. Frustrated, I answered anyways. I was up front and honest and said "listen, I've met with many car salesmen. I know what I want, and I'm just looking for the right price and the right trade in amoun, because I'm upside down." Little Joe was very convincing over the phone, and at first I was very skeptical but he was so personal, so honest and willing to help I HAD to stop in and see if this guy could actually help us out. With in an hour in a half, deal was made. Price was right, it was exactly what I wanted and my trade in was everything I had hoped for. He even was able to get me from 17% to 4.0%. I couldn't have been happier! Not even a month later, we returned and purchased another new vechile! Same situation, best price great trade in value and monthly payments on the dot at 0%. I'm a customer for life! No doubt about it! I'm so glad I went to Bill Kay!

I went in for a scheduled oil change on my 2015 Compass and as I was waiting in the lobby I was approached by Fabian Diaz. I already knew what he was going to say because this has been tried before when I've went in for a service call. I was a bit tickled because I really did not want him wasting his time with me when he could have been working with someone who probably would have required less effort with the finance company but his first statement was "Let me do what I do, no negative thoughts only positive thoughts." So I sat and waited. Ryan Ganser (finance guy) came over and introduced himself and I expressed to him that this would probably be a hard sell so he perhaps should not waste his time. Ryan's words were "I am the money man, let me work my magic." I laughed and said "Okay but it will take a miracle." To make an already long story short, THEY WORKED THIER MAGIC! I drove off in a BRAND NEW 2017 Jeep Cherokee with all the goodies in it AND my 2015 Compass was PAID OFF! These guys worked hard and were so positive throughout the entire process. Awesome Work! Professional! Persistent! GREAT CUSTOMER SERVICE all the way around!

Today I bought my first car and I had an amazing salesperson John Buchanan to help me in the process. In finance Leo Estrada was also a great help who I am thankful for. I walked away with a 2018 brand new Jeep Renegade and I couldn???t be happier!

I called on a Navigator that they had in stock. I was an hour away, but he sales manager told me that the car may have an engine problem and they are taking it offer the lot. I was happy that they did not make me drive all the way out there and try to flip me in to something else.

My engine on my Dodge 2012 went out and I needed $4500 for repairs. I had already spent $630 for the month for car rentals while my car was down. I still owed $9000 on my car and it had 138,900 miles on it too. I was perplexed in trying to decide should I repair my old vehicle because I didn???t know if it could be traded in with the repairs needed. Adam contacted me because he was made aware of my situation and how much I had been spending for a car rental . I came into the dealetship and we discussed some options. I miraculously got approved at the dealership for a Brand New 2018 Dodge Journey with only 15 miles on it with no money down! My car note is $289 more than what I was originally paying and I have GAP protection too. I no longer have the worries of getting the repairs done or the $9000 that was owed on the car. The dealership took car of everything! God used Adam to perform a miracle and save the day for my family and I! Adam was very kind, considerate, detailed and compassionate while servicing me for this sale! May the blessing and favor of the Lord be with and overtake you and Eric Littleton for what you have done! Sincerely, Mrs. Richawn L. Randall

This was the best car buying experience I???ve had. I went to dealership on September 4th at around 1200 and was greeted by a very nice and professional sales rep named Tori. The energy was great. Tori was very much interested in my needs and wants and met those needs beyond my expectations. I purchased a black 2018 Dodge Durango SXT. This is the exact color and model I wanted. Tori and the sales manager Eric helped me get a great trade in price for my 2016 Ford Fusion and the best apr for my new Durango.. My payment is exactly where I wanted it to be. Thank you Tori and Eric. The excellent hospitality was greatly appreciated! Anyone who is in the market for a new car and a great experience please Go see Tori at Napleton's River Oaks Chrysler Dodge Jeep Ram.

Although I wasn't able to purchase a vehicle form this location yet, they are very helpful.

thank you for the easy process and wonderful car. very nice people and they helped me get low payments and a reliable car

All conversations have had quality exchange of information and my questions and needs were satisfied. Service by Naperville CDJR has been timely and done right the first time. The buying process was good in that it was the usual exchange of negotiations for a price. However the process after agreeing the sales contract was way too long and too many people (apparently) involved to finalize the sale and to get out the door. Facilities, especially the waiting area, are becoming second-rate versus dealers that are building new or doing major renovations. Basically WIFI, coffee, and food/soda vending machines are available at the usual large mark up prices. Additives to the coffee were lacking. Only coffee is offered - neither Hot Tea nor hot chocolate was offered. Again, competitors are offering Keurig machine variety of drinks in addition to vending machines. The Service Department is good but waiting on-site is not very comfortable or inviting. Nevertheless, I recommend this dealer as a good place to buy and for service.

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

I came into Marino 2 1/2 years ago with little credit established and Gabriel helped me get my very first car! I remember being there all day and he made sure he answered all my questions and got me the best deal possible. Today I am so excited and happy to say that I just traded in that previous vehicle and now own a 2019 Jeep Cherokee I established my credit and because of Gabriel and the help of the team in Marino I was able to do that. I couldn???t be more happier with my over all experience at this dealership, they will accomadate you in any way they can (I was with a 1 1/2 old toddler so I really mean this lol) not to mention they will get you the very best deal! I would highly recommend this dealership to anyone looking for a new or even a used car they def work with you. Thank you Marino and Gabriel for all your patience and for getting me a great deal on my new car!

I leased a 2019 Jeep Cherokee on Saturday 11/17 and I have nothing but great things to say about Dan. He made the process easy and quick. He listened to my needs in a vehicle and got me what I was looking for at an amazing price. Will definitely recommend him to everyone I know. Thank you!!!

We were shopping around for a new Jeep Cherokee and went to another dealership first. I guess you have to be exposed to unruly service to truly appreciate great service. I walked into Marino without my wife the day before to see if they had in stock the vehicle we wanted to possibly buy. I was greeted by Gerardo who was very nice. I told him what we were looking for, he said they had it in stock, I told him I would be back tomorrow after work with my wife. Gerardo said he was off but would come in to help us. I came back with my wife and was met by Gerardo who greeted us at the door. He asked if we wanted anything to drink. I asked if he still had the Cherokee in stock. Gerardo then showed us the new Jeep and explained all the features. It was what we were looking for at which time we went back inside to start doing the numbers. It was difficult for me to negotiate with Gerardo because he truly worked with us and really gave us the best deal on the New Jeep Cherokee. Giving us the fair price for our trade in was also painless. Remember we went to another dealership and Marino(Gerardo) gave us a better price for the Cherokee and trade in. The next step was finance. We waited in the waiting room and sat some very comfortable leather sofas which I wish we had at home. The wait was short and in we went. We met the finance person(Young Southern Gentleman) who explained the exact amount we had to pay and the extended warranty. We finished up comfortably signed all the papers and it was done. We walked out and were met by Gerardo who already had our plates and city sticker on our new vehicle. Gerardo then asked if we wanted our phones synced to the vehicle. He synced them both up and off we went, happy owners of a BRAND NEW 2019 JEEP CHEROKEE LIMITED 4X4. I definitely will recommend Marino's and especially Gerardo to all my family and friends.

El día de hoy 30 de Diciembre, mi esposo y yo compramos un jeep Compass 2018. Es una sorpresa que queremos darle a nuestra hija, por ser buena estudiante de Marquette University en la Facultad de Odontología. Todo eso fue posible, gracias a la ayuda de un gran representante de ventas, el Sr. Juan Carlos Álvarez. Creo que sin su ayuda no se hubiera podido lograr esa sorpresa. Gracias JC.. Y Frank Moreno. Mi esposo y yo estamos muy complacidos por ton bello trato con el que fuimos atendidos.

Walking into Marino on Irving Park was one of the best things. This was my first time buying a car, and Jason made it happen for me. Without hesitation, Jason approached me and was ready to offer me the full service I needed. Jason was able to work with my financial situation, and I felt like that was very important because there was a base of trust. That is something you cannot find at car dealerships. Aside from from that, Jason???s product knowledge was great. He kept it professional and knows his sh*t about cars. Every question I had, Jason had an answer for it, and I know if I have another question now, I can easily and quickly reach him or Marino. My boyfriend and I randomly decided to walk into Marino, and Jason successfully helped me leave as a first-time owner of a brand new Jeep Renegade 2017. I am a very happy customer :)

Found the car I was looking for 1500 miles from home at Marino. Called, got a great price and flew in that weekend from South Florida. Jairo made the process painless by having everything ready for me/picking me up from O???Hare. I was in and out in 2 hours. No hiccups what so ever. An honest dealer who went out of their way for me and made my car buying experience hassle free. 100% recommended

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

So, all of you should know one thing before I write this review. My girlfriend and i, just got a 2013 Dodge dart 4 months ago. We came back in yesterday on 2/22/2016 and I was looking for a cheap car. Like most of you, (who wants to spend a fortune, right?) However, I was wanting something with less than 188,000 miles on it (that's what my current vehicle had) and was looking at an impala with 107,000. I, however, was not satisfied with it because of the amount of miles it had. Sergio Garcia was able to get my numbers where I needed them in order to get ANOTHER 2013 DODGE DART!!! This thing is awesome and that was a job well done! Definitely satisfied. I walked away with something better than I expected, while still saving my wallet!! Head over and go see him if you are thinking about getting another vehicle, right now! Definitely worth the time! Also, great customer service over there as well! So, stop reading the review already, and go get yourself a new car!