Used Jeep Grand Cherokee for Sale in Orland Park, IL

I was nervous to make my first vehicle purchase at a dealership, and I had been to several Honda dealers in the area before I found Bettenhausen. I knew exactly what I was looking for, and I had seen a specific vehicle on CarGurus, so I called to see if it was available. I scheduled a test drive with Brandee and came in within 15 minutes. I was surprised that she handed me the keys without riding along; I liked that I had the freedom to test all aspects of the car without a salesperson breathing down my neck. When I got back to the office, Brandee went over the vehicle history report, and everything was very transparent. The cubicles are private yet spacious and I enjoyed the atmosphere more than any other dealership I had visited. When I decided that I wanted the car, I expected to be there for hours completing paperwork or haggling with prices. Brandee explained that they stay competitive in the market (the price for my car was more than fair based on KBB value) so their prices are bottom-line, and therefore no need for drawn-out negotiations. When she went over the purchase agreement, there were no hidden fees. I was out the door in about an hour, and it probably would have only been 30 minutes if I didn't have a personal payment issue. I was worried about my rental car and asked if I should come back the next day to pick up the new car, but Brandee offered to call Enterprise to have my car picked up, so I was able to leave immediately with my beautiful new (used) car. Based on my experience, I would say Bettenhausen Fiat holds themselves to a higher standard. They were trustworthy, knowledgeable and efficient!

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

Rich Munoz turned me over to Sergio who took the information regarding issues I was having with my 2012 Tiguan. I was having problems with the locking system and squeaky brakes. I asked him to go over fluids and tire pressure and within an hour or so he had checked everything and my car was ready to go. He was extremely courteous and provided excellent service. Only problem, I still have squeaky breaks! I will see if they get better.

Extremely smooth ride, lots of power, guzzles gas and plenty of bells and whistles that I never heard of before. Some of them are appreciated; some perhaps no necessary.

Jimmy was very helpful. I wanted a rare car that had class and power. The first car he showed me was my 2013 Audi A7. No regrets whatsoever!!! He was very knowledgable about the car and gave me awesome advice on maintenance and keeping it up. He really fought for me to get the lowest price. Awesome service and great group of people.

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

I recently did a trade-in and purchased a lexus es350. Quinton (sales) was great to work with and the entire team was fair and quick to get the deal done. all the used cars i looked at on their lot were in really good condition; they seem to hand pick and sell some quality used cars. i'll buy from them again in the future.

I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.

We recently purchased a new GLC-300 and had an excellent experience. Jim Fico took us on a test drive and was a great guy to deal with. Jim was very knowledgeable about the brand new GLC model. Jim was also very honest and made us feel very comfortable. I went back to the dealership to pick something up a few weeks after the purchase and Jim recognized me right away and we talked for quite a while, even though we had already made the purchase Jim still had plenty of time for me. I feel this was a first class dealership. The night we purchased the GLC we were the last ones out of the dealership, even though it was after hours we were not rushed out and Dave Fricano Jr. showed us how all of the features work on the car. The Finance Manager, Christopher Seamans, was also great to deal with and went above and beyond to take care of us. We highly recommend this dealership and will definitely be repeat customers.

Plenty of leg room, easy to get in and out of. nice ride and quieter than expected. Dual zone comfort, our favorite vehicle so far.

A big shout out to Adam and Angel ! You guys were so cool and you made our car buying experience PAINLESS!!

Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.

Very Nice Customer service They sold my family more then 3 cars Great guys to work with

Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.

We were having great trouble finding a 2019 Bolt to purchase. We pretty well knew what we wanted but the dealerships we visited in the summer of 2018 were very unhelpful. Finally a friend who bought a Volt at Chevrolet at Naperville recommended we get in touch with salesperson Ms. Smith. She was a breath of fresh air - has owned a Volt, is extremely enthusiastic about electric cars, and very easy to deal with. We quickly set up an appointment to look at the Bolt in stock and were much impressed by the test track that Chevy of Naperville & nearby dealerships own. We tested both the Bolt and the Volt. Ms. Smith was very generous in the time she devoted to the test drives/driving lessons. Her knowledge of the cars was extensive and very helpful in making our decision to buy a Bolt. After this first meeting we felt confident that we were going to get the right car for us. Two weeks later we ordered the car from Ms. Smith & again she was very helpful in our decisions of exactly what to order. We felt no pressure to buy any particular add-ons, each of which she explained carefully & to our satisfaction. When the car came, she took a lot of time to review its features with us, making us feel that we knew the in's and out's of operating a Bolt. As is clear from above, Ms. Smith's professionalism was evident and made us very comfortable in making the purchase. She continues to be available to us as we have had follow-up questions. Pretty amazing! We didn't know what to expect when we started out this project. Ms. Smith was all that we could hope for in a salesperson. Our car-buying experience was excellent and gave us great confidence in our purchase of the Bolt. Her work was ably supported by Rob Lee and Carlos Santeliz, both of whom were also pleasant and professional.

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

Overall, had a great car buying experience. Spent almost 8 hours there though..... had a rare circumstance where I was trading in 2 vehicles and 1 was not in my name..... so that takes time to sort out. Jeff Cummins was our salesman and I was very happy/impressed with his service. I feel like I got a really good/fair deal. This is my first Honda, so I hope to have this vehicle for many miles without issues.

The size met my needs. The style met my personality. The performance EXCEEDED my expectations. After a year, this Jeep still makes me HAPPY! I totally love my Jeep, A.K.A. Betty Blanco!!!

We had been looking for Honda Odyssey for a while and came across the one International Car Center had for sale. We were coming from about 3 hrs away and had talked to other dealerships that said it was first come first serve and if we drove a couple hours and got there and it was gone, sorry... But the people at International Car Center said they would be happy to do that for us! We got there and everybody was great to work with. I didn't feel like they were trying to pressure us and felt like we negotiated a fair deal. I don't have any complaints about them. It was a very positive experience. If you are looking for a vehicle, check them out. If they don't see what you are looking for, give them a call anyway. They might be able to still help you. Thanks everybody!

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

When I arrived I wasn't greeted at all (same experience every time) I work in retail and we're really big on service and the impact good service can have on differentiating you from your competition. A gentleman came behind me and saw me standing there, his interaction with me was awesome. After i was in the system though, the service improved. Been going there for 3yrs now, I wouldn't have it any other way so this is more of a heads up...Thanks

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

My Salesman, Sal was wonderful and so pleasant to deal with. He was very patient and explained everything so very thoroughly! I have a young toddler and everyone understood my unique needs and did everything to accommodate me.

This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

I leased my Jeep Grand Cheerokee from McGovern!!! The Jeep is amazing. Plenty of leg room. Great convenience features. Plenty of room for my toys...with the seats down I had- My street hockey gear Inline skates, hockey stick and safety gear. All of my fly fishing gear Rods, tackle boxes, waders And my Specialized road bike There was still plenty of room for more!

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

Great, at 105,000 miles only replaced starter. I have the original brakes still and on second set of tires. Even my mechanic wants to buy.

I came here to Napleton's Northwestern with a Dodge Challenger on my mind & left here with it as my reality (not literally as it is brand new & in transit to the dealership)! My experience here was nothing short of amazing. Right away, I was tended to by *the marvelous* Moustafa. Dude was extremely welcoming & knowledgeable about everything, as it pertains to vehicles & most specifically, the ones on their lot. He never had to ask anyone else for a second opinion & not once was he unable to answer any of my questions. That's huge when trusting someone to help you purchase a vehicle. He took me for a test-drive & during, we were able to talk a lot about all the features, pros & possible cons about the vehicle - though there were none I could see. He made sure to always be mindful of my comfort & even relieved me of being parched a couple times, ha! This definitely wasn't my first time purchasing a vehicle but, it was most definitely the best car-buying experience I have ever had. & I mean that in EVERY aspect of the word 'best.' The environment was super chill & cleanly. The people who work here were very helpful & friendly. & this was the fastest I've ever been in & out of a dealership... that just comes to show where their (most especially Moustafa's) priorities were: focused on me, his customer. He also provided me with a (brand new) loaner vehicle until my baby arrives. Thank you Napleton's Northwestern & MOUSTAFA for helping me get the car of my dreams!!!

I’ve owned a 2017 GC Limited 4x2 for a year and loved it. I decided to buy a lightweight camper but without the tow package I was not able to pull what I wanted. I traded it in on an 2017 Overland 4x4 with the Harmon Kardon sound system and I’m on top of the world. Now I can get a bigger camper! The panarama roof is the best feature I enjoy the most.

This the Second time I buy vehicle form Napletons Northwestern Chicago , I buy first time used car Jetta 2011 for my Brother it is very nice, and 2end I buy my car Dodge carvan 2016 I ilke it so much, they are good company with greats Custmer services, spicily sales consultant ( Miso Konovalov &Ancil Thomas ) they are very nice even all staff also. I like to work with them agin. Thank you

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

Very reliable cars. They go for years and thousands of miles without any problems. And very easy to get fixed or find any parts. I’ve had a few of them so far and I’d always recommend a grand cherokee.