Used Jeep Grand Cherokee for Sale in West Springfield, MA

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

I made an appointment to test drive a 2013 Honda CRV. Luis Castillo was the sale associate that I met with when I arrived. We had the usual chat about buying a car, such as financing and trade-in. We then went for a test drive. After, we discussed the price and he answered a few questions. I told him that I would need a few days to decide. The sale manager also came over for a short conversation. But there was no pressure for me to put a deposit down on the car, other than the usual that they would not be able to hold the car if someone else decides to put a deposit down. I appreciate this no-pressure sale, unlike other dealerships that I have visited, including one that kept telling me that they are a no pressure, no hassle dealership, but the sale associate and the sale manager kept saying that they are going to sell the car that I'm interested in that afternoon if I don't put a deposit down.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

Have you ever been in a bind and needed a car, but didn't have a whole lot of money? Well that was my case. My current vehicle was on the blink and it was going to cost too much money to repair and I had to do something. I had been up and down route 5 for about two weeks and couldn't find a car that was affordable without looking like a pile of poo. Rodney Hanna was so friendly and kind. He let me take the car I saw online for a test drive twice. He was very forthcoming with some history on the vehicle. I felt confident with his 15 years of service at United Auto. My husband and I decided to give him our business. The transaction was very smooth and uncomplicated. The car we purchased was reasonable enough that we did not need financing. I'm glad we found this dealership and our Diamond in The Rough. They have a great mechanic there by the name of John who was also very nice. I will definitely refer my friends and associates to this dealership.

I love this vehicle so much. I have been saving money for 4 years to purchase the vehicle of my dreams and no I finally own it! first vehicle purchase in 9 years!

Back in 2010 Jim at United Auto purchased a 2006 Honda Odyssey at auction for me, which based on my research saved me some money if I had bought a similar car from a dealer. Roll forward to 2018 and we finally replaced the Odyssey. Based on my past experience with United Auto, I had Jim purchase another vehicle for me at auction. Jim was very good about understanding what you're looking for, not only in car features, but the quality of the car you're buying. He went to auctions over 4 weeks until he found the car that fit what I was looking for in terms of quality and price. Before bidding on the car, he will call you to discuss over what he's looking at and send you some pictures of the car (at least he did so with me). So far my experiences with United Auto and Jim have been very good and I feel have saved me some money and hassle from buying in the traditional method. The costs with Jim are known upfront making it easy to compare buying from a dealer using sites like CarGurus.com.

The interior of this vehicle will blow you away! The Overland rivals all luxury vehicles! I own this 2011 Overland and a 2019 Range Rover Velar and the interior comfort and quality is almost identical.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The vehicle I purchased is the Overland edition, I am impressed with all of the options it came with. The vehicle feels and drives like a very high end vehicle and I got it a lower price, it has so many creature comforts I can't even name them all.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

Living in Oregon, I was willing to travel for the right car - and I found that car at Artioli. Rick McAvay made the magic happen. He was quick to respond to inquiries and make the deal happen. And can you beat it...he had the car running and ready to go as soon as I got off the plane! After all the other dealerships I had contacted, Rick was a breath of fresh air - to the point, motivated, and not at all intimidated by my long distance purchase. Follow my lead - if the car you want is at Artioli, buy it from Rick! I am one extremely satisfied customer!

Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

I’ve owned a 2017 GC Limited 4x2 for a year and loved it. I decided to buy a lightweight camper but without the tow package I was not able to pull what I wanted. I traded it in on an 2017 Overland 4x4 with the Harmon Kardon sound system and I’m on top of the world. Now I can get a bigger camper! The panarama roof is the best feature I enjoy the most.

very nice buying experience. Connor Williams put us at ease with the truck buying procedure, even though he is fairly "new" at his profession. this young man shows interest in the customer, is polite, and obtains the information in a manner which made my husband and I feel very good about buying our truck from this dealership. He is a 5 star employee.

Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!

Went in to lease a new car, worked with Igor. He was great to work with, answered all my questions and did not pressure me to make a decision on the spot. I ended up coming back the next day and making a deal. I'm very happy with my new vehicle and my experience with Igor, and the rest of the Bertera team.

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

Buying a car can be such a long process. Zach and his team did a great job getting my family and I into the vechile I wanted!! Thanks again for all your help!

I bought this car to pull my camper. I bought it used & I have had a couple of issues but they were covered by the extended warranty. This is a super car for that!

Bertera Chrysler dodge jeep in West Springfield was great! The staff was very professional and Honest , especially Mark McCormack he treated my family and I with the best service I’ve ever had from any other dealership, shop Bertera!

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

Loved how Charles. He is awesome, great dealer to purchase from very proffesional! It was real easy to choose a car. Questions and concerns answered quickly. Amazing staff!

First time ever owning a Jeep but would do it again in a heartbeat! Beautiful inside and out. Seats fold down and gave me plenty of room for my dogs top cruise with me. Very reliable! Had the SUV for years and only had to do normal maintenance. Absolutely love love love my Jeep! And the heated seats are great!

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

I've always wanted to purchase a new car (zero miliage new car) but never thought it was within my budget. I've been eyeing the new Jeep Renegade and stopped by Metro to humor myself with the numbers but OMG!!! Met the best sale rep EVER!! ...if you're reading this___Hi Sharif! Thank you so much! (Ok, back to my review). Besides being easy on the eyes, he is such knowledgeable product specialist. EVERYTHING and ANYTHING I threw at him this man had an answer for it. One of the things that he really broke down in layman's terms were the intrcacies of leasing a car, which I clearly had limited knowledge on. He always checked in with me to make sure I was understanding everything he was explaining, encouraged questions which I had a lot of A LOT!!! Needless to say, I have me a new Renegade, yeah buddy!! I honestly feel Sharif made this experience easy and fun, thanks again!

Plenty of leg room, easy to get in and out of. nice ride and quieter than expected. Dual zone comfort, our favorite vehicle so far.

I have had my luxurious mini- van for a week now and I love the way it drives, the interior, the sound system. Austin was a fabulous guy to work with. I changed my mind as I went through the purchase process and he consistently worked with me to find my perfect match!! He was honest, reliable, never pushy, just professional and helpful. Since I live out of state, the dealership accommodated me by providing a loaner vehicle until the purchase was completed, then driving my gorgeous new car to me in the pouring rain. Poor Peter got stuck at NY DMV for 2 hours and almost got struck by lighting putting my new plates on.... Austin met me half way in the Berkshires to sign all of the paperwork once I got my bank's financing, so I would not have to make. Another trip to them.. all of the staff at the dealership were fabulous!!! I can't say enough about Austin - he really worked for me to locate exactly what I wanted.. I will always work with this dealership - They rock!!!!!

Just purchased this car, so time will tell on the reliability, but if history repeats itself, I expect this new Jeep will provide me with many years of reliable and comfortable driving. The Jeep Grand Cherokee Trail Hawk is sleek in design - it’s ruggedly luxurious. It feels like a Jeep, but has all the bells and whistles of a luxury SUV. Very happy with my purchase!

My experience at Metro was pleasant and seamless. Sharif was not a "pushy" salesman and made me feel very comfortable. He was knowledgeable of the vehicles I test drove and he took his time answering all of my questions. In my opinion, he is the most honest salesman I've ever encountered! My interaction with all the employees there including Finance/Management was top notch. The customer service was superb! Sharif knows what he's doing and is an overall excellent salesman. I will recommend him and Metro to all my family & friends... I enjoyed my experience and I am super excited about my new Jeep!

The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.