Used Jeep Grand Cherokee for Sale in West Springfield, MA

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

We like the grand jeep Cherokee. We have owned several of these cars, they are very reliable automobiles. The v6 is excellent on gas mileage. The car handles really well.

very nice buying experience. Connor Williams put us at ease with the truck buying procedure, even though he is fairly "new" at his profession. this young man shows interest in the customer, is polite, and obtains the information in a manner which made my husband and I feel very good about buying our truck from this dealership. He is a 5 star employee.

They are great cars. I drive ever 700 miles a week for work and the cards have been flawless. My only complaint is the gas mileage could be better. They have plenty of horsepower, tow very well, are excellent in the snow and are great all-around SUVs.

Went in to lease a new car, worked with Igor. He was great to work with, answered all my questions and did not pressure me to make a decision on the spot. I ended up coming back the next day and making a deal. I'm very happy with my new vehicle and my experience with Igor, and the rest of the Bertera team.

Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.

Loved how Charles. He is awesome, great dealer to purchase from very proffesional! It was real easy to choose a car. Questions and concerns answered quickly. Amazing staff!

Bought new. 1st Diesel ever. 60K miles. 28 city/34 Hwy at 60 mph. Overland. 1 warranty item, a leaky drive shaft seal. Comfortable for tall guy. Pricey. Great vision. Safe. Would highly recommend. Can seat 4 comfortably. So delighted with the EcoDiesel we bought another in Ram Laramie. My wife drives this car 99% of the time. She loves it. I drive the Ram 100% of the time. Have bought 41 new vehicles in my life. 10 SUVs. This is the best one. A good blend of size and space, utility, fuel economy, safety, and ease of operations. White color, black leather, moon roof, hard loaded, fancy sound system.

We had the most amazing car buying process ever! We dealt with Mike Easton and he made us feel like family! The process was so smooth from start to finish that I kept waiting for something to go wrong or some sort of catch...but there wasn't! I'm still in shock of how easy everything was. He has made clients for life!

It’s a great car I bought. I’m liking the model and body shape of the car. I’m going to be adding more onto the car.

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

I've always wanted to purchase a new car (zero miliage new car) but never thought it was within my budget. I've been eyeing the new Jeep Renegade and stopped by Metro to humor myself with the numbers but OMG!!! Met the best sale rep EVER!! ...if you're reading this___Hi Sharif! Thank you so much! (Ok, back to my review). Besides being easy on the eyes, he is such knowledgeable product specialist. EVERYTHING and ANYTHING I threw at him this man had an answer for it. One of the things that he really broke down in layman's terms were the intrcacies of leasing a car, which I clearly had limited knowledge on. He always checked in with me to make sure I was understanding everything he was explaining, encouraged questions which I had a lot of A LOT!!! Needless to say, I have me a new Renegade, yeah buddy!! I honestly feel Sharif made this experience easy and fun, thanks again!

We bought this 2016 Limited - 75th Anniv edition with 80,000 miles but all of them were highway driving and the price was reduced accordingly, making it possible to get a much nicer vehicle than the older Grand Cherokees we had been looking at. We sought out the 5.7L Hemi V8, as the V6 didn't really make us happy. We found that the V6 had adequate acceleration, but that was the best I could say. It had to work really hard to get up to speed quickly, and was very noisy under full throttle. The V8 gets there faster, has great passing power, and for a rating of 3 MPG difference, we immediately dismissed the V6 and only looked at V8 models. We're delighted we did that. This is a very comfortable road vehicle, and we especially like the stable, low vibration ride and road feel due to the Mercedes-designed chassis. The controls and large touch screen work nicely, and the physical knobs on the controls are a nice addition. USB ports are thoughtfully placed on the front console and the end of the center console. The paddle shifters on the steering wheel are extremely easy to use, and their logic of operation is excellent. I actually like their setup and operation better than the functions on my wife's 2009 BMW 3-series! Three things remind us this isn't really a sporty or driver's car, it's a utility vehicle: first, the seats are pretty flat and it's easy to slide around rather than feeling well located in the seat. 250-pound guys will like it, but I miss the seats in my BMW 3-series. Second, the gas pedal is a couple of inches closer to the driver than the other pedals, resulting in a slightly awkward "pulled back" angle for the driver's right leg. This becomes noticeable on longer drives, and there should be a "dead pedal" for the left foot so the driver can adjust the driving position to match. Third, the electrically boosted power steering conveys practically no road feel at all, and it's over-boosted and too easy to turn. Putting the Jeep into Sport Mode increases steering effort slightly, and that's what the normal steering feel should be like. I use Sport Mode in town because it provides faster throttle response and better engine braking, but on the road it would penalize gas mileage. I know that most drivers won't be bothered by these things, and the Jeep is so well made and solid that the overall comfort and driving experience is truly enjoyable. We've had no maintenance or repair issues yet, but all cars require periodic work, and we're not worried about it. The critical factors in a vehicle like this are the engine and drivetrain, and the Jeep's engine, transmission and drive axles are among the most robust in the world. We're looking forward to many years of Jeeping, as our last Grand Cherokee ran like a watch at 188,000 miles when we sold it.

Sweetest Rep ever. I've purchased 2 cars thru Barbara at Gale. Easy to work with. Went the mile to get me what I needed and wanted. She takes good care of you and knows her stuff. When I'm ready for another vehicle, I'll be seeing Barbara at Gale, for sure.

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

simple process and they service everything they sell

I think this car is a great SUV. It is reliable, fast, fuel efficient, stylish with plenty of room. I would definitely buy this car again!

Great, at 105,000 miles only replaced starter. I have the original brakes still and on second set of tires. Even my mechanic wants to buy.

Speaking as a lady who has been to several auto dealerships over my 29 (lol) years. Never liked needing to purchase a vehicle EVER. My Bolles experience? Totally stress-free. They (actually) listened to me & gave spot-on suggestions - no hype! Extremely friendly-genuine! Not just let's make a deal! Kyle! You are amazing! Took a whole lot of time explaining everything to me and then some! I felt so very comfortable in your hands. I thank you! Ken: the paperwork process was easy. (Of course, you did all the work,though) Wish I had dealt with you all years ago. Brian I thank you for being so gracious & my new JEEP mug. I totally recommend this crew/family to all. BTW I am not always easy to please! See you at 5000 miles. My appreciation!??

The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!

I have been dealing with Bolles Motors since 1987. I have purchased three vehicles -- 1 new and 2 used -- and recently leased a 2018 Grand Cherokee Limited. I have also used Bolles to service all of m Jeep vehicles. I have never been disappointed in my dealings with Bolles. I have dealt with Brian Bolles, Barry Pinto, Ken Keaveny, as well as the service managers. When I come in for service, everything is explained thoroughly and I am given a price estimate if the repair is something that will need to be taken care of at a later date. All of the vehicles I have leased have been in excellent condition and mechanically sound. I have not hesitated to recommend Bolles Motors to others. They are a top notch dealer!

I leased my Jeep Grand Cheerokee from McGovern!!! The Jeep is amazing. Plenty of leg room. Great convenience features. Plenty of room for my toys...with the seats down I had- My street hockey gear Inline skates, hockey stick and safety gear. All of my fly fishing gear Rods, tackle boxes, waders And my Specialized road bike There was still plenty of room for more!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

We love this car. Rides well, minimal maintenance. It looks great inside and out and is very comfortable. We bought our first one in 1993, our second one in 2000, and this one in 2016.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Comfort - interior and on the road, along with reliability and room for family and gear. Features like nav, heated/cooled seats and all the elctronics make a nice trip anywhere. Hemi motor gives power and 4wd for bad roads....or playing off road under any conditions.

We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

In for routine service plus a minor repair/part replacement. Great service! They even provide breakfast now! Jason was super helpful and love their shuttle driver too.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for. I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive: After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account. OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill. Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars. O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.

With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.