great dealer, their word was good, no nonsense.
December 3, 2018
I live in Wisconsin, and had been searching for a van for 1 1/2 weeks. Looked at used, couldn't find one in the condition that I was looking for. I decided to purchase a new Dodge ProMaster short wheelbase, and found 5 online at Jack Phelan, for an extremely good price. I gave five Wisconsin dealers the opportunity to match the price, and they couldn't even come close. I spoke with Sebastian from Jack Phelan on the phone that evening, and purchased exactly what I wanted over the phone the very next day. I picked the van up the following day, and everything was exactly as Sebastian and I agreed upon. There was no up selling, no hidden costs, the whole process was speedy and efficient...it really was a great experience. And I love the van. The staff that I dealt with at the dealership (Jonathan/finance, Pasquale/a character) were all super sincere and just nice people. I've purchased many autos in my lifetime, and can honestly say that this was the best experience!