Used Jeep Renegade for Sale in Chicago, IL

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

I love it. When I first test drove it i decided it was the vehicle for me. It may not be my dream vehicle but for now it is the most fitting. My husband did not like it at all and was not happy that I got it however since he first drove it he has actually driven it more than myself and said it's a very nice ride.

For the past 15 years, your service staff has solved my problems and maintained my vehicle with courtesy and responsibility. Because they have never taken advantage of obvious opportunities to 'up-sell' me on a service visit (e.g. "Maybe I need brake work" "We checked; and no you don't") I tend to trust their recommendations when they DO make them. They are competent, reassuring, and realistic about estimating the time service will require. This last visit was one of those diagnostic mysteries - the dashboard brake warning was on, and yet it was pretty clear to me even when I brought it in that the lights were functioning. It took a while but they found the single bulb among multitudes that needed replacing. Job done; car washed; $33. Off and running.

I think this is a good Jeep if you are looking to just own one that is supposedly more affordable. However wasn’t a fan of how the transmission shifting felt and just felt like something was off. It was a good car though overall.

I called on a Navigator that they had in stock. I was an hour away, but he sales manager told me that the car may have an engine problem and they are taking it offer the lot. I was happy that they did not make me drive all the way out there and try to flip me in to something else.

I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

When I drive this vehicle it's like I got a new home. I can see all around me. There is so much space in it it's wonderful especially the fold-down seats. And I'm sorry to say I can't keep the mud off of it but it seems to love it LOL!

Pasquale treated as like family, answering all our questions & going out of his way to please us. We love our new JEEP COMPASS SPORT 5X4. THANKS PASQUALE! 😎

This is the perfect size for Katie (granddaughter). She loves the jeep inside and out. She especially loves the stereo system. The color is just what she wanted.

NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.

Buying a car from High Line Auto Sales was a fast and great experince. Our salesman Bekim was very helpful. Everything was done in couple of hours and we were driving the car at the same day. Thank you Bekim.

Love my renegade, meets all my needs , gets me to the trails to hike and mountain bike , good enough on gas ⛽️, 25.9 ave mpg, comfortable to drive , I like the seating position. I have a commando sport 4x4 I prefer the knobs over digital buttons, only upgrade will be a large screen radio with Bluetooth ( have unconnect 3 base radio ) and install a oem bumper trailer hitch . I also had a limited loaded edition which a nice, but I actually prefer the slightly ulterian sport model.

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

As I said before, I’ve only had the car for one day. I drove around for a while just to get the feel of it and it was nice.

Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.

I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car

I purchased my vehicle in April 2016 after looking for several weeks. Wasn't sure that I wanted to travel all the way to Chicago to pickup a vehicle (we live in Virginia Beach, VA) but it was well worth the trip. I originally dealt with the GM - Wally who answered all my questions. He didn't pressure us about the vehicle or harass us with calls after the initial inquiry. Once we decided that we were going to Chicago, Wally told us they would provide pick up service from the airport and not to worry about a taxi or Uber expense. Driver picked us up right on time and we were at the dealership (which is a warehouse) within minutes. We were greeted by Wally immediately and he in turn had his salesperson Khayin show us the vehicle. Khayin was very nice, not pushy very comfortable to work with. Once we had decided to purchase the vehicle we were turned over to the F & I department where we were in and out in about 30 minutes. Everything was easy...and no drama....just the way we like it. On our way home to Virginia Beach they even called to check on us to make sure that everything was fine. The dealership also handled our vehicle tags with our state DMV with no problems. The vehicles in the warehouse were all clean, neat and ready to show. Would not hesitate to do business with them again.... And since I use to work in the Car and auto finance business for over 20+ years that's high praise coming from me.

The cruise control doesn’t work all the time. If you go on long trips, it’ll work 85% of the time. The timer on the windshield wiper doesn’t work. There are four settings: 2 work all the time, 1 never works and 1 works some times. It’s absolutely ridiculous. I would not suggest buying at all.

I was nervous to make my first vehicle purchase at a dealership, and I had been to several Honda dealers in the area before I found Bettenhausen. I knew exactly what I was looking for, and I had seen a specific vehicle on CarGurus, so I called to see if it was available. I scheduled a test drive with Brandee and came in within 15 minutes. I was surprised that she handed me the keys without riding along; I liked that I had the freedom to test all aspects of the car without a salesperson breathing down my neck. When I got back to the office, Brandee went over the vehicle history report, and everything was very transparent. The cubicles are private yet spacious and I enjoyed the atmosphere more than any other dealership I had visited. When I decided that I wanted the car, I expected to be there for hours completing paperwork or haggling with prices. Brandee explained that they stay competitive in the market (the price for my car was more than fair based on KBB value) so their prices are bottom-line, and therefore no need for drawn-out negotiations. When she went over the purchase agreement, there were no hidden fees. I was out the door in about an hour, and it probably would have only been 30 minutes if I didn't have a personal payment issue. I was worried about my rental car and asked if I should come back the next day to pick up the new car, but Brandee offered to call Enterprise to have my car picked up, so I was able to leave immediately with my beautiful new (used) car. Based on my experience, I would say Bettenhausen Fiat holds themselves to a higher standard. They were trustworthy, knowledgeable and efficient!

After an auto accident that totaled my last car this is a surprise find. Not typically a Jeep person but I definite like the design and mpg of this small suv. Wished I’d have the radio controls on the steering wheel but love it anyway.

I dropped in unannouced at 4:20 pm on a Friday. The Service bay was jammed with people dropping off their vehicles. I had an engine light on and my entertainment system was acting like it was possessed by a poltergeist . Bob read my code ensuring me the problem wasn't urgent. Good. Yet, he said the head of service , Michael jozwiak, knows how to re-set the entertainment software and would see if he could come out and try. He did, it worked, all within 30 minutes amid near chaos. This was my first time at your dealership and could not have been more impressed with excellent service. I am Director of Sales in the Construction market and this is the type of service we deliver each day, which is not the norm. Kudos to your team and their commitment to outstanding service, unfortunately , it's not commonplace . BTW, I bought my Jeep Grand Cherokee at St. Charles Jeep, and did not have a good purchase experience and will now direct all my future business to Dupage Jeep. In the proper fashion, you've won my business. Thank you for doing things the right way.

From the moment I walked into this dealership, I was treated like family. No sales haggles, no playing games, no bouncing from one salesperson to the next. Straightforward, honest, respectful, accommodating my needs and requests. The vehicles were all in great condition, clean, and ready to take home. I absolutely recommend others visiting this dealership for your vehicle needs. Look for Brion Parrish (Sales & Leasing Manager). You won???t be disappointed!! I will most definitely be a faithful customer for any/all future vehicle needs!

This vehicle is not worth the money. Engine replaced after 2 years, AC doesn’t work after winter (3 years in a row), 4x4 issues, very limited tires available for this vehicle, engine light comes on every other day.

We purchased our 6th vehicle from the Muller Group and couldn't be happier with the 2019 Forester Sport we purchased on 10/27/19. Working with Stan Fooks was smooth and easy - his patience makes him a solid ambassador for Muller. Karl, Harry and others worked hard to give us the best offer and that is greatly appreciated. What we have always marveled at is the service department and how they go out of their way to make things right - always prompt, vehicle immaculately cleaned, vehicle service - 'perfect', and, pricing that works ... just a great team to work with. Muller has earned our trust and respect. I highly recommend this team to everyone - and have done so on numerous occasions. Keep doing the great work!!

small car but when you drive it feels like a big car ,front windshield is big mirrors big and some good electronics windows open and no wind to mess up your hair

They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.

So far I love this car/truck/suz. I small and perfect, so comfortable to drive, a perfect fit for me. I can't wait to take a road trip...

Kester is wonderful,this is what a professional is supposed to be.

Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!

I???ve been to many car dealerships in the past (I???m a car enthusiast/work for a company that makes racing video games (And I love my cars)! Early January, I purchased a 2015 Dodge Challenger SRT Hellcat from Thomas Dodge. First experience wasn???t with Faye, but it was a great experience regardless. August of this year, the appeal of the Hellcat wore off for me (Between going through a set of tires every couple weeks + the gas mileage + RWD in the winter = death sentence), I was looking to get another vehicle. I went to a Ford dealer first to check out a Ford F-150 Raptor, and they wanted me to fill out a credit app/get bank preapproval before even being able to test drive the Ford Raptor (Really?). I immediately left and went down the block to Thomas Dodge. Faye???s my go-to salesperson at Thomas, and I met her early in the morning. I told her what I was looking for (Something fast, luxurious, towing capability, cargo space, and a real show stopper). First she recommended the Trailhawk (A great suggestion), but that wasn???t good enough for my need for speed. Next she recommended a SRT Grand Cherokee (Great suggestion, any other day I would say yes - but I wanted to go all out with my vehicle that I would be driving on a daily basis/my company vehicle). ???Trackhawk???? ???Trackhawk??? It was early in the morning + I didn???t have breakfast, so I asked Faye if she wanted to go get a snack (On me). She prepares the car (That nobody has driven yet), and a few minutes later, we head out to Starbucks. Faye???s a Mopar enthusiast, so we had to get on it a little bit on the backroads. I???ve never had my breath taken away by a car???s performance/style (I was grinning cheek to cheek like a kid in a candy store). We pickup our Starbucks, head back to the dealer, and go over the paperwork. The paperwork process was pain free, and Faye guided me throughout the entire process + outlined/explained each thing I had a question about. She also explained to me my financing options (Opted to go with a lease through FCA, because I go through cars the same way I go through shoes). About an hour or two from the time I walked into the dealership, I was walking out with the keys to my brand new 2018 Jeep Grand Cherokee Trackhawk! Faye is the best salesperson I???ve had the pleasure of doing business with (Not limited to car dealerships). She???s honest, understands the needs/situations of each and every one of her clients, finds/sells the best quality vehicles out there, and makes the entire process pain-free & enjoyable. I got fayebolized, and couldn???t be happier - thank you, Ms. Giles!

Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.

Excellent experience at DriveTime everybody was top-notch it also I sales guy Brian Johnson thanks very much yes I would recommend this place to anybody but like I said top-notch people go there enjoy

1st Time Buyer & Was Perfect Vehicle For Me & Just Love All Tha “Bells & Whistles” & Just Looks Sporty & Sharp & So In Love With Tha “My Sky”

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I am a returning Jeep owner, having owned a wrangler, some Libertys and a Patriot. Renegade is a new product for me, and I was somewhat reticent to try it, but it is a wonderful experience. The vehicle is roomy, drives like a top and is filled with features I love. The safety features alone have saved me insurance money. I love the 9-speed automatic transmission (a huge improvement over the CVTs I’ve owned). Gas mileage is great (I’m getting 25-30). This thing climbs hills like a mountain goat. And the sunroof is easy to operate, and roof panels can even be taken off completely. The dashboard is easy to manage, and very visible, the driver’s seat is adjustable in ways that really help, and the visibility in the vehicle is superb. Bluetooth connections are great, and the backup camera is clear and very helpful. Engineers and builders are to be commened. I look forward to wearing this thing out.