Used 2019 Jeep Renegade for Sale in Chicago, IL

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

I came into Marino 2 1/2 years ago with little credit established and Gabriel helped me get my very first car! I remember being there all day and he made sure he answered all my questions and got me the best deal possible. Today I am so excited and happy to say that I just traded in that previous vehicle and now own a 2019 Jeep Cherokee I established my credit and because of Gabriel and the help of the team in Marino I was able to do that. I couldn???t be more happier with my over all experience at this dealership, they will accomadate you in any way they can (I was with a 1 1/2 old toddler so I really mean this lol) not to mention they will get you the very best deal! I would highly recommend this dealership to anyone looking for a new or even a used car they def work with you. Thank you Marino and Gabriel for all your patience and for getting me a great deal on my new car!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I leased a 2019 Jeep Cherokee on Saturday 11/17 and I have nothing but great things to say about Dan. He made the process easy and quick. He listened to my needs in a vehicle and got me what I was looking for at an amazing price. Will definitely recommend him to everyone I know. Thank you!!!

We were shopping around for a new Jeep Cherokee and went to another dealership first. I guess you have to be exposed to unruly service to truly appreciate great service. I walked into Marino without my wife the day before to see if they had in stock the vehicle we wanted to possibly buy. I was greeted by Gerardo who was very nice. I told him what we were looking for, he said they had it in stock, I told him I would be back tomorrow after work with my wife. Gerardo said he was off but would come in to help us. I came back with my wife and was met by Gerardo who greeted us at the door. He asked if we wanted anything to drink. I asked if he still had the Cherokee in stock. Gerardo then showed us the new Jeep and explained all the features. It was what we were looking for at which time we went back inside to start doing the numbers. It was difficult for me to negotiate with Gerardo because he truly worked with us and really gave us the best deal on the New Jeep Cherokee. Giving us the fair price for our trade in was also painless. Remember we went to another dealership and Marino(Gerardo) gave us a better price for the Cherokee and trade in. The next step was finance. We waited in the waiting room and sat some very comfortable leather sofas which I wish we had at home. The wait was short and in we went. We met the finance person(Young Southern Gentleman) who explained the exact amount we had to pay and the extended warranty. We finished up comfortably signed all the papers and it was done. We walked out and were met by Gerardo who already had our plates and city sticker on our new vehicle. Gerardo then asked if we wanted our phones synced to the vehicle. He synced them both up and off we went, happy owners of a BRAND NEW 2019 JEEP CHEROKEE LIMITED 4X4. I definitely will recommend Marino's and especially Gerardo to all my family and friends.

I went in looking to purchase a new , and with the help of Corey & Check, I Was Able To Do So!!! They Were Amazing!!! They Made Sure That My Needs & What I Desired Was Met!!! I Will Refer Anyone I Know, That's Looking To Purchase A New Or Use Car, To Corey & Check, At Castle Buick GMC!!! Thanks Guys!!! 😍😍

Great service great communication work done in a timely fashion staff friendly they were able to answers all my questions an thanks for the paperwork letting me no the condition of my car

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

My husband and I purchased our first newer vehicle (ford explorer) through Sherman and we are completely in love with it. Steven, our salesman, was amazing and made our experience enjoyable, hassle free, and made sure to get us into the vehicle we wanted all while giving us every option possible. We drove 4 hours round trip to purchase this vehicle and we will definitely be back to purchase our next one! I researched Explores extensively and Sherman had everyones price beat by $7,000!!! Thanks for your kindness and dedication to pleasing your customers!

I would like to say that Buyingvfrom Carmax was a simple, Stressfree process, no annoying salesmen to deal with.. I would recommend anyone interested in buying a car to try them first...

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

I dropped in unannouced at 4:20 pm on a Friday. The Service bay was jammed with people dropping off their vehicles. I had an engine light on and my entertainment system was acting like it was possessed by a poltergeist . Bob read my code ensuring me the problem wasn't urgent. Good. Yet, he said the head of service , Michael jozwiak, knows how to re-set the entertainment software and would see if he could come out and try. He did, it worked, all within 30 minutes amid near chaos. This was my first time at your dealership and could not have been more impressed with excellent service. I am Director of Sales in the Construction market and this is the type of service we deliver each day, which is not the norm. Kudos to your team and their commitment to outstanding service, unfortunately , it's not commonplace . BTW, I bought my Jeep Grand Cherokee at St. Charles Jeep, and did not have a good purchase experience and will now direct all my future business to Dupage Jeep. In the proper fashion, you've won my business. Thank you for doing things the right way.

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.

I???ve been to many car dealerships in the past (I???m a car enthusiast/work for a company that makes racing video games (And I love my cars)! Early January, I purchased a 2015 Dodge Challenger SRT Hellcat from Thomas Dodge. First experience wasn???t with Faye, but it was a great experience regardless. August of this year, the appeal of the Hellcat wore off for me (Between going through a set of tires every couple weeks + the gas mileage + RWD in the winter = death sentence), I was looking to get another vehicle. I went to a Ford dealer first to check out a Ford F-150 Raptor, and they wanted me to fill out a credit app/get bank preapproval before even being able to test drive the Ford Raptor (Really?). I immediately left and went down the block to Thomas Dodge. Faye???s my go-to salesperson at Thomas, and I met her early in the morning. I told her what I was looking for (Something fast, luxurious, towing capability, cargo space, and a real show stopper). First she recommended the Trailhawk (A great suggestion), but that wasn???t good enough for my need for speed. Next she recommended a SRT Grand Cherokee (Great suggestion, any other day I would say yes - but I wanted to go all out with my vehicle that I would be driving on a daily basis/my company vehicle). ???Trackhawk???? ???Trackhawk??? It was early in the morning + I didn???t have breakfast, so I asked Faye if she wanted to go get a snack (On me). She prepares the car (That nobody has driven yet), and a few minutes later, we head out to Starbucks. Faye???s a Mopar enthusiast, so we had to get on it a little bit on the backroads. I???ve never had my breath taken away by a car???s performance/style (I was grinning cheek to cheek like a kid in a candy store). We pickup our Starbucks, head back to the dealer, and go over the paperwork. The paperwork process was pain free, and Faye guided me throughout the entire process + outlined/explained each thing I had a question about. She also explained to me my financing options (Opted to go with a lease through FCA, because I go through cars the same way I go through shoes). About an hour or two from the time I walked into the dealership, I was walking out with the keys to my brand new 2018 Jeep Grand Cherokee Trackhawk! Faye is the best salesperson I???ve had the pleasure of doing business with (Not limited to car dealerships). She???s honest, understands the needs/situations of each and every one of her clients, finds/sells the best quality vehicles out there, and makes the entire process pain-free & enjoyable. I got fayebolized, and couldn???t be happier - thank you, Ms. Giles!

I brought my newly purchased used jeep Liberty from a used car lot and brought it to Thomas for some repairs. Unfortunately, the repairs for my recently purchased Jeep from a used car dealership were estimated to nearly $7,000. Looks like I purchased a real "lemon." I had to make a decision to either repair or take an alternate route. I spoke to the repairman "Tom" in the service area and he thoroughly showed me what needed to be done to the jeep as there were many leaks, ball joints bad, spindles, etc... the list went on and on. I asked him if I could possibly trade in the jeep and purchase a vehicle. He stated this was an option and never made me feel like he was trying to make a buck off me. We headed to the sales area and I was greeted by Joe Heisier. I explained to Joe my dilemma and he stated that he would be glad to assist me and see what options there were. I told Joe the budget that I was looking at and he was able to accommodate. I was not looking to spend more than $300 a month on a new vehicle lease. The purchase was for my wife as she needed a car to travel locally and we agreed that a lease would be the best option since she would not be putting more than 10K miles per year on it. With the trade in, Joe was able to accommodate what I was asking. Joe made this a pleasant experience as well as Tom and the service team. Thank you so much for making this a non-pressured experience along with a rapid closing. I would definitely recommend Thomas to anybody who is looking to purchase or lease a jeep. Thank you team!

My services was amazing today!! The staff could be more friendly. I was looking at a car on the show room floor and the man who sit next to the cashier didn’t bother to ask if I needed help, he not a friendly guy at all.

I would like to send a big THANK YOU to Chris in the Service Department. We just bought a 2012 ACADIA bought the extended warranty but it did not cover the rear hub bearing because my vehicle is front wheel drive. Chris tried to get them to cover it but they wouldn't. I even called to reason them and they told me that Chris tried they are going to pay for the repair. Silver Auto will get all my repairs because they have staff that stands up the customer. Thanks, Linda

Aye yoooo best fuckn experience I've ever had buying a car and I've bought many! Cristian Alva (pretty ricki what they call him) Was the best got it done got it done! All around best. The owner thought of every way to make customers comfortable. Happy, clean pretty funny peoples. Buying a car is a long process but they made every minute stress free and comfortable. I freaking love this place will be back for my next one simply because of how great of an experience I had here😃 I mean yo they got everything in this place like everything not just any coffee they got the good stuff Starbucks 😱 Aye yo they got quite rooms and child rooms, sitting area is not in some cardboard room smelling like gas and oil noooo it's in the open and extremely comfortable like if I didn't have to leave I would've stayed 🤣 I've not come across a dealership that can compare to this place their people and service 👍🏼👍🏼 Even if your not in Naperville it's worth the drive shut out to CRISTIAN ALVA thanks man for all your work and help😊 Aye yo like real talk you want a good car and good car buying experience check them out here at Naperville Gerald Subaru!!!!😃 All of you guys was great. Great Job Gerald your people and place here is AWESOME 👏🏽 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 Come and see Cristian Alva he is honest a plus for car salesman 😂 And will get you in what ever you looking at😃 Aye yooo real talk check them out!!!! Best experience ever like no lie no lie love this place😍 Oh oh oh wait for got about Asim Aslam aye yooooo you were freekn awesome dude👍🏼👍🏼😍👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 And to Anthony never forget life is beautiful (insider)😉🤣🤣🤣🤣 thank guys for a unforgettable experience 😃