We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Went to buy my first car, had an amazing experience, and would highly reccomend! The entire staff was helpful, overally kind, knowledgeable, and generally cared about the customer. Ray was tremendously helpful and made my first car a breeze! Blue also made the place very nice! :)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
Jake was fantastic! Excellent communication. He did what he said he would do, which is rare these days. The entire team was great, but if you’re going to buy a Jeep make sure you ask for Jake in sales!
My dealer was by far the the best car dealer I/my family has ever dealt with. He was respectful of our time and decision making all while making the whole process easy and exciting. The whole dealership had a very no pressure vibe which made being there very inviting and comfortable.
Our salesperson was Aspen , She was very easy to work with we told her what we wanted where we wanted to be at payments, She got us the vehicle we wanted and where we needed to be with payments. Aspen made the hole transaction very easy. I would recommend her to everyone looking to buy a vehicle.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Can???t say enough about Mandy Archer! She listens to her customer???s wants and needs, she is knowledgeable about her product, and is so professional and personable. She made it so easy! We drove from Grand Junction, CO to work with Mandy on our new vehicle purchase, totally worth it!
Jim was very pleasant and polite. He made our experience feel more personal compared to a dealership experience. We were not pressured into buying anything, even though we knew that we were already set on getting the Nissan Rogue. The windshield was cracked and the interior had pet hair on the seats and floor. We conveyed our concern about the two issues, especially in regards to the pet hair since my family has allergies. Jim took care of us and had it arranged for the vehicle to be cleaned, and for our windshield to be replaced. I would not hesitate to recommend Jim and CUABSI to friends and family. Any future vehicle purchases will be going through this place.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Doug was great to work with... very helpful very professional... he did an outstanding job! I???m very happy with my Toyota Camry. Thanks Doug
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