I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
2016 Jeep Renegade Latitude Review
Most reliable car I have owned
by Francis Galati from Toronto, Ontario
April 12, 2019
5
This car drives like a much bigger and heavier vehicle especially on the highway. Has been very reliable and so far fully exceeded my expectations.
My baby is a 2014 Chevrolet C7 Z51 Corvette Stingray 3LT. Yark Chevrolet has earned my trust in a very big way. Service providers Ray and Ben are so helpful and very knowledgeable about my car. They even let me choose my mechanic. I would not let anybody touch my car but Harvey. he is a certified Corvette repair technician and in my opinion is the absolute best at what he does.
Thank you Yark Chevrolet for always being there when I need service. A+ to all of you.
2016 Jeep Renegade Latitude Review
I’ve only had it for one day. So far so good 😊
by xxxxxx from Cheektowaga,
April 21, 2019
5
As I said before, I’ve only had the car for one day. I drove around for a while just to get the feel of it and it was nice.
Bob D. Was able to finance us and worked to get the deal done. He was also able to arrange for DVD player to be installed in the car I picked out (for the grandkids). Everyone was very friendly when we came in and we would definitely go back in the future when the time comes.
2016 Jeep Renegade Latitude Review
worst vehicle we ever owned
by Db from Brandon,MB
April 20, 2019
3
This vehicle is not worth the money. Engine replaced after 2 years, AC doesn’t work after winter (3 years in a row), 4x4 issues, very limited tires available for this vehicle, engine light comes on every other day.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (5133 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
Great customer service and support. Our salesman was absolutely great! He listened and followed through before, during and after the purchase of our new car...
2016 Jeep Renegade Latitude Review
Dream vehicle
by Dawngruber from Burlington
April 30, 2019
5
Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!
I have 4 teenagers. They are terrible drivers who have hit my house on 3 separate occasions. So, I wanted an inexpensive car, safe, good gas mileage that I won’t be sad if they sent another fender in my house. Drove 2 cars, and was done in 1 hour, 15 minutes. Got exactly what we needed and staff was very professional and responsive.
The short version of my review is you can schedule or walk in and they will treat you like family either way. Great service, friendly people, and Rock bottom pricing! Long version: I had been looking online at used cars and schedules a couple visits with other dealerships that turned into a intimidation tactic most of the time with statements of, "I've got someone else calling about it." or "at this price I'm not sure how long it will last." When I went to look at a couple Honda's I had seen in stock online. I didn't want to schedule a head because I wanted to see how I was treated when they didn't know I was coming compared to the other dealers I had scheduled ahead with. Though they were SUPER busy someone stopped and asked if we had been helped within a minute of us walking in and when asked who could help us Chris Aughney stood right up and said he would help us if we were ok waiting a few minutes. Chris searched high and low trying to find the Honda's we were wanting to look at, even walked the lot with us to try and see, but to no avail as they had been sold already. However, we spotted a ford explorer and asked about it and Christ was right on it for me. he pulled out his roster, got me the key, and let me take it for a test drive. I told him i wasn't prepared to buy that day and needed time to think about it. He was so great, he didn't make any side comments like, it might not be here that long." or anything like that he simply told me to just let him know. When I thought on it I called him and asked to look at another ford explorer as it had the features I wanted and also asked to take it for an overnight test and he was more than happy to allow me to take the vehicle over night and once again didn't insinuate anything for the possibility of the vehicle being sold before I got there for the over night (I'm sure he held it for me). I had been Pre-approved through a lender but the dealership found me a better interest rate loan through another lender and everyone was so accommodating for helping get me the car I wanted at a steal of a price! (what I looked up it was prices below KBB.com dealer price range by about $300). all and all I am so happy with my new car and the service I received! :)
2017 Jeep Renegade Sport Review
JUST WHAT I WANTED
by BRAD from NORTHFIELD
May 15, 2019
5
NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.
I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!
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