My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous owners complained of how the recall work was botched by various Dodge dealers.
This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed.
This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back.
Highly recommended.
2014 Jeep Wrangler Sport Review
Most reliable and good looking vechile I've looked
by Jobe6292 from Northfield Ma.
May 15, 2019
5
Comfortable ride and plenty of power and also great control when driving. The quality is good and engine has plenty of power for the weight and is a fine vechile.
I always have a great experience at Lithia Honda Service Center. The service representatives are very helpful and clear when explaining what your car may need and how much it will cost. They will also tell you honestly when something does not need to be done and if certain things can be put off and done at a later time. I feel like the repairs have been high quality and I know I can trust the technicians and staff. I'll definitely come back.
2013 Jeep Wrangler Sport Review
2013 Jeep
by Voguel from Yukon
March 9, 2019
5
It's a Jeep, and doesn't disappoint. Great for inclement weather. Looks and performs ruggedly. Very basic interior design, but completely satisfying for it's use. Love it.
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