Great service and selection at Southern Oregon Subaru. Ben helped me get started before I made the trip from the coast; Bob finished the deal with prompt and kind service. They were both easy to talk with and seemed very knowledgable about subarus. They went out of their way to find me the right car and loan. Valerie made the loan signing proccess easy with her prompt service. I would highly recommend getting your subaru through them.
I bought my first car from Nick in 2015 and stayed in contact with him throughout the ownership of that car. He was even kind enough to call me when he sold my original trade in to tell me it got a great home! When it came time for me to get a more practical car I believe he gave me the best possible deal and I was happy to buy soley from him again - even when buyers remorse set in he was kind and made sure I was happy in the end. The service dept is great, OBrien, Mariah and Stefan always make sure I am taken care of. I appreciate this dealsership, but these employees make it a genuine and enjoyed place.
Yesterday, we bought a 2019 Subaru Ascent from Southern Oregon Subaru. Jeff Nickel and Bob Adams were able to answer all of our questions, and they gave us a great deal! Jeff and Bob were patient with us, and Bob was able to get us a price and monthly payment we felt comfortable with. Everyone we spoke with was friendly and helpful, and we're VERY happy with our new car! We highly recommend Southern Oregon Subaru for your next car purchase!
Everyone I have encountered at Southern Oregon Subaru has been nothing short of knowledgeable, patient, and friendly. John Bermea fits into this description perfectly as well! About 7 months ago, I bought a brand new Subaru Crosstrek from John. He made the trade in and loan process extremely easy and sent me down the road in my new car.. and took the time to make sure I knew how to work all of the car's awesome features! He checked in several times after the purchase to make sure I was still loving my car and to see if I had any questions. I have and will continue to recommend John Bermea at Southern Oregon Subaru to anyone looking to purchase a car and receive the best customer service out there.
From the first emails to the dealer and quick replies, to our visit there on Friday Sept 7 that included test driving two models: the Legacy and Forester, to the courteous and professional service we received, this is a class outfit--led by John Bermea and Ben Eaton.
I found my shopping/buying experience at Southern Oregon Subaru exceptionally professional from the first phone call to driving off the lot in my beautiful new Outback. Bob took the time to work with me addressing each of my issues quickly, pleasantly, and satisfactorily. The dealership provides exceptionally friendly and courteous service and I left feeling like I was In good hands and will be in the future. I returned to coat the vehicle and again received extremely prompt and very professional service. I recommend this dealership without hesitation. All the professionals I came into contact with were just terrific!!!!!
As the title says: John will work hard to find what you are looking for. Both John and dealership are genuine and made us and our children feel comfortable during the whole car buying experience. We will definitely like to deal with John in the future.
I just wanted to drop a note to say Thank You for all your help during the process of getting my oil changed and fixing my steering wheel. By you putting me into a loaner vehicle to borrow I was able to continue my normal work schedule and life. This was a huge help. Have a great day and Thank you again for great Customer Service.
Warmly, Julie Zupan
Dear Bob and Airport Chevrolet,
My husband Don and I would like to thank you once again for the amazing service we received from the dealership. We are from British Columbia and were driving through Medford when the check engine light came on our Duramax truck around 3:00 in the afternoon. We were pulling a 35foot toy hauler trailer. I called the dealership and immediately was put through to one of the service technicians who suggested we bring the the truck in. Since we still had the trailer attached we parked across the street the service tech came over and determined they should look at it.The truck was fixed and we were on our way by noon the next day. We were both so impressed by the professional and efficient staff and everyone was so helpful , including the shuttle driver who brought my husband back to the campground after dropping off the truck. We had such a positive experience and in all my years dealing with car dealerships and mechanics, this was by far the best service we have ever received.
Thank you again!!!! You guys are awesome!!!!!!
Everything went great. The service manager, Larry went out of his way to make my first ever engine swap go great. I had never done a crate motor before and they let me be there when the crate was opened! Jon, the service advisor kept me up to date through the whole process. I can't thank Shawn, The technician, who did the work enough. The team at Airport did a great job and took awesome care of my baby. When it is time for my ZR1, they're going to get my business!
I am amazed at the outstanding car buying experience I had at Airport Chevy. It was honesty everything you would want when buying a car, from the large selection of vehicles, to the pleasantly helpful employees, to the really good deal I received. I will absolutely recommend Airport Chevy to my family and friends. Needless to say, I am impressed.
great family Thank you all for your help during my stressful experience I went through. Losing my charger was with great sorrow. everyone helped me try to get it back.
thanks to my former family we lost it. Everyone at Lithia Thank you.
I went to Bryce to buy my first car from a dealership. He made it super smooth, easy, and fast! He always kept the process light and fun! He was super helpful and worked very hard to find me the cars I wanted. I’ve used him 3 times for trading in/ buying my cars and will continue to go to him. He goes above and beyond every time I ask or need anything when it comes to my cars and the process. I recommend him to anyone who asks!
Bryce Faulken and John Harper made it happen today for my son getting him into his first purchased car a 2010 Ford Taurus SHO... These two guys went above and beyond... Hands down the best... in 10/2017 Bryce hooked me up with my 05 Wrangler... Couldn't be happier...
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