One of the best car buying experiences I’ve ever h
by Kirk & Julie from Springfield, Mo
August 2, 2018
One of the most pleasant car buying experiences I’ve ever had. Our salesperson Riley was very knowledgeable and friendly. No high pressure at all. Ray, in the finance dept was also very helpful and explained our options clearly. We were very pleased with the experience!
High Five to my Saleslady.... Tamera went way above and beyond to get me in the vehicle that I was looking at... Actually booted a Sales Manager out of the car for the night, to make sure it was at the dealership that evening for us to take a look at. Then, met me at 8:00 AM on her day off to get the deal across the finish line.
After a drive by a few days prior, I decided to stop in to the dealership late on a Saturday. Jesse greeted me at the door and was very informative about the MDX I was interested in seeing. I had never owned an Acura vehicle and was a bit skeptical until he started describing all the features the car had. Jesse was knowledgeable about the vehicle, not pushy, and gave me the keys for a test drive. When I made the decision to purchase, Jesse had things underway and ready upon my arrival. He and Aaron made the deal easy to complete. Overall, an Awesome Experience! Fyi ??? the dealership is the most modern I have experienced in town with it's amenities and relaxing atmosphere. Now I'm not dreading the service department as I have a good place to hang out if I decide to wait on my car.
I take my 2016 Outlander sport there to be serviced. They have very friendly service personnel. I always feel very welcomed and as though I am an important client. They inform me if things need to be done while I am there so I don't have to return another time. I appreciate this because I do not live in Springfield and it is often not easy to get in to Springfield just anytime. When I call for an appointment it is easy and quick to get in. I don't have to wait weeks for an appointment. They also have good hours for working persons. I will continue to go to Napleton Volkswagen Springfield.
Purchased a used pickup for my son's first truck and all the folks at the Auto Shoppe treated us like family. Lanis went out of his way to earn our business. When we need another car, the Auto Shoppe will be our fist call.
This team is very responsive and cares about their guests! I submitted several requests to various dealerships looking for a vehicle and though I received initial answers back, Oakley is the only one that cared enough to stick with me and help me find a vehicle that fit my budget and taste. With them being in Branson and me in Springfield, I didn't want to make several trips back and forth. I wanted to hash out the details beforehand to ensure it was a workable choice for me and my budget. Chad patiently let me hash out the details with him beforehand via text and email so I didn't have to make several trips there. Chad sent me pictures of the vehicles that fit within my guidelines and I went over the links and carfax reports with a fine tooth comb, texting him questions along the way as they came up. He was very responsive and worked with me the way I wanted to handle it (via text and email). Chad had Chris go ahead and get me pre-approved for the loan and when I finally narrowed down my choices, all I had to do was make one trip there to test drive and make a decision! Bada Bing, Baba boom! Doing it this way worked well for me. I didn't feel any pressure to make a hasty decision at all and it proved to be an efficient trip when I went. Chad's goal was to find the right vehicle for me and he nailed it! I highly recommend this dealership and Chad!!
Rick Richardson (sales) and David Trevarthen (finance) were very helpful and great to work with. They listened to what we needed and had several suggestions to help us with the logistics of the purchase. Everything was very straightforward with no high pressure sales pitch. The whole process was very quick and easy and we got a great truck for a great price. I would definitely work with him again.
The dealership was great from very beginning. I found my truck on the internet. Jamie contacted me very next day answered all my questions and sent pictures of the vehicle. Then salesman???s Jason was great to very knowledgeable and friendly would recommend highly. Thank you for a great buying experience.
We came in to just look at a car and ended up buying it we were given an amazing deal that we couldn't pass on. We love the vehicle so much. Jay Dowdle our sales Rep was amazing he was so personable and made us feel so at ease. I Highly recommend him and this dealership.
Having endured bad experiences at a crosstown competitor, I appreciate their attention to detail and apparent level of personal care. The waiting area was bright and conducive for me to do work while waiting on them to finish. They were fairly accurate with their estimation of completion, which was fine by me, because I wanted them to prioritize quality work over timeliness. This was only my second visit, but I was pleased with the first one, and so far, I'm pleased with the second one.
The crew at Youngblood are friendly and take care of everything needing done on your vehicle. I highly recommend Youngblood???s service center. They are a trustworthy service center and make a point of greeting you by name.
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