helping me out a loooong way from home
December 3, 2018
Recently traveled across the US from Toronto, and had truck troubles on a 2016 F 150 almost immediately after I left home. Made it as far as Syverson Ford and called for some help, and was brought right in. Unfortunately at the time it was in the shop, the issue with the stalling and rough idling wasn't happening, BUT it hasn't happened in the 5 weeks since then either. The crew checked over what they could, and were quite honest about what they found and did not recommend me for any repairs at that time. Being where I was from and the situation they could have easily gone a less than ethical route and recommended a pile of parts and labor, but I am thankful they were professional and did the right thing. Car repair shops have been accused in the past of shady practices, nothing like that going on here. Sales staff even provided balloons and toys for the 2 year old with me to keep him entertained while we waited!