Simple and simply outstanding
November 5, 2018
Greg Frey is fantastic! I am very selective about my vehicles and have always bought from individuals instead of from companies. I originally went in just looking to test drive a Jeep, and Greg was very friendly, honest, direct, and accommodating. It was the first dealership where the salesman actually talked with me and didn't immediately ask for all of my contact info and such before even looking at cars, which I really appreciated. He spent time answering all of my questions and actually seemed happy to be there working with me. We spent two hours test driving different Jeeps, and he arranged for me to take a Latitude home for two days (I visited on a Saturday, so I returned it on Monday). In the meantime, Greg found me the exact Latitude to fit my wish list, which was extensive: Preferred Safety package, Cold Weather package, Comfort/convenience package, V6 engine, Panoramic Sunroof, Uconnect with navigation, dark cloth interior, etc! He explained the cost structure and financing packages in a way that was very easy to understand and feel comfortable about. The Latitude was located and brought to Champaign within 24 hours, and after a short test drive, I left the dealership with my new Jeep and I couldn't be happier! The man who did the financing, Jim, was also great at explaining all the paperwork and details, and he helped arrange for a lower finance rate than previously discussed and an extended warranty. I also had two vehicles to trade in and received an excellent offer for both. Such a relief! My experience buying a new vehicle from Champaign Chrysler Jeep, and in particular, Greg Frey, was simple and simply outstanding. Thanks for such great customer service!