Used Jeep Wrangler Unlimited for Sale in Cicero, NY

So happy to share our compliments regarding your Chevrolet/GMC service department. We have had two different vehicles in this year and in both cases have worked with "Sean" to arrange and coordinate the work. Earlier this year our vintage Corvette was experiencing a no run situation. The vehicle had been sold to an out of state buyer who was scheduled to pick up the car in 5 days. Working with Sean, we were able to coordinate the Tow truck delivery, indoor storage and timely repair. Knowing that time was critical to me and Sean kept us updated on the progress so that we could confirm the sale of the vehicle. Later this year we had a warranty issue (Clutch Fan) with our GMC Denali and again we spoke with Sean to schedule the vehicle, during the drop off and pickup. Yesterday we brought the Denali for recall(s) work and were happy to be again greeted by Sean. He actually remembered our last visit, including the nature of the previous warranty work. He inquired if everything was still working fine and told us he wanted to make sure we were happy with the service. In all of the above cases Sean has called us to discuss the repairs and timeline required to complete them. Most importantly to us, during each of our visits, Sean has called us to the tell us as soon as the vehicle was done. I cannot explain how important that is. There is NOTHING more frustrating than being required to call a dealership repeatedly to learn when vehicle is ready. (once I was even told "You should have called earlier... that was ready first thing this morning"! In short, when experiencing a problem with your car, the service writer you talk with IS the dealership. If he or she treats you like you are an aggravation it doesn't matter if the dealership is a Taj Mahal, or the biggest, or the cheapest, your not going back. To your credit you have people like Sean on your staff. He makes a very large dealership feel very small town. I don't know what you pay him...but it's not enough! Please feel free to share my comments

This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.

The team at Burdick GMC handles our auto issues with care, kindness, efficiency and thoroughness. This visit was no different. The battery in my 2010 Yukon had hit the end of its life. With no appointment, the truck arrived, the new battery was put in, the crew gave the truck a look-see for other possible issues, and the appt was complete. My grown son (who was home for the holidays) was able to drive away within less than hour of arrival at the dealer. Thanks as always to Burdick!

This vehicle was upgraded on the performance and the suspension. Runs fast with high stability. Strong engine but gas saver. We use it mainly for shows in our company.

Alan Byer Volvo@Syracuse is the perfect place to stop and look for cars cos they have helpful sales men and Bussiness Managers Great Thanks to Brenin Matticio & Joe Golden ¿¿¿¿¿

Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months

They promised the best prices and friendly non-commissioned sales staff and they delivered. I don't typically buy from a dealer but with this experience I will from now on. I found the prices on their web site to be better than what I could find with private sellers and the warranties are a bonus! My Salesman "Ryan" was the best part of the experience: very patient, knowledgeable and professional and helped me to find exactly what I wanted at a price that frankly was a surprise. The experience working with Ryan was not at all like my past experiences at dealers where you get a lot of fluff and run around and waste my time- He listened and did a great job and I appreciated it and will recommend him highly to others.

It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country

Over the years we have bought many new cars, and owning a small business we always look for the best deal in price and service. We had our truck in for routine service when one salesman (Ryan Weber) approached me and said I see you were looking at the used cars is there anything I can help you with, I told him to see my wife the boss and talk to her. After paying my bill for service I came out to see him holding our dog. The story from there is he provided us with exceptional information, no pressure and was followed up by an extraordinary experience for us buying a car. If anyone in the market for a car new or used you must see these people. I do not usually write reviews, but this was the most enjoyable experience buying a car I have ever had!!!! You must see these people. Tim and Donna Fadden

No problems, coming up on 2 years owning. Fun to drive. Love it in the summer when the top is off, able to enjoy the fresh air, and be outside with the dog.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

First new vehicle, always wanted a Jeep. So far it's been awesome, couldn't be happier. I got the options and even the color that I wanted!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Love my 4 door jeep wrangler. xxxxxxthrough the snow here in Upper Penninsula like no problem. Is quiet inside and heats up fast! Great vehicle

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I love my Wrangler! It’s the second one I’ve owed and can’t imagine wanting any other car. I love the style, color, and overall performance of the car!

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This Wrangler is powerful and handles all kinds of road conditions with ease. It has modern conveniences like usb ports and touch screen center console, and it is just so cool looking and fun to drive.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

This car meets all my needs. Very comfortable and a fun ride! I really enjoy the three piece hard top convertible. Very is easy to use.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

I rented one for a week. The Bad: The steering is vague at best. The vehicle wanders on the highway and you are constantly correcting with the so-so steering. The ride is stiff/jarring on the road as well (no off-road experience, but it's probably good). God forbid there is anything over a 5 mph wind on the highway. It's a square box and square boxes get blown around the road. The interior controls are oddly placed (feel like after-thoughts), but you can get used to that with time. The side mirrors are oddly shaped and I am still not used to them. Expensive for the level of refinement you get. The Good: I think it looks great, exactly like it's supposed to. I also like the drivers view/vehicle height. The acceleration is pretty good if you wind it up, but it's stumbled a few times on me. It handles high-speed turns better than I expected (maybe a trade-off for the stiff/jarring suspension) but it sticks in the turns. Conclusion: I'm sure Wrangler people love it. It's probably the best Wrangler ever. But if you are not a Wrangler guy, I don't think this vehicle will make you one. I prefer the Cherokees to the Wranglers, but I can see how this vehicle could be fun, for a limited time. For everyday driving...it's not my cup of tea. To be fair, I didn't have it more than a week.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

I decided to trade in my 2013 JKU for a 2018 Unlimited sport JL Iam blown away how much power it has I love all the upgrades Heated seats and heated steering wheel in a sport! I absolutely love mine 🧡❤️ Wouldn’t change it for the world

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

Big upgrade from my jeep wrangler sport. Nice to have all the added room. Cant wait to pull my boat and go camping. Would highly recommend the wrangler unlimited

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

The new JLU’s are completely different from JKU’s. They drive amazing with reduced wind noise and the most comfortable seats ever. I will drive this until the wheels fall off!

I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!

The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.

Mine and my fiancés experience here was excellent. Our sales consultant Dave was amazing and helped us in everyway possible and was more than happy to answer any and all questions we had. He worked with us to find a vehicile that would work for us and our family and was very knowledgeable as well. I would definitely recommend this dealership to anyone looking for a vehicle.

This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.

I have purchased my last 3 Chevy vehicles from Burritt Motors. Every time, the staff was welcoming and very accommodating to my specific requests on my car "wish list". I have just purchased a 2015 Chevy Equinox, which Randy Farnsworth found for me - it has all the features I requested, and I could not be happier! THANK YOU to Rich Burritt, Randy Farnsworth, and the WHOLE TEAM at Burritt's for helping me get the car I wanted!

This vehicle was what I was looking for and met all my needs for a vehicle I am Very happy with it, and the Dealership I purchased it from

I just drove from the Syracuse area to purchase a 2013 Ford F-150 from Andrew Halsey at Burritt Motors in Oswego. It truly was "a better buying experience". The process went remarkably well and there was no uncomfortable moments during the purchasing process. The only two items that I think could have made the purchasing experience even better was if they fixed the fit of the plastic cover on the rear bumper (but hey I did buy a used truck) and leaving with a full tank of gas. Overall it was a great experience and I would recommend Andrew and Burritt Motors to all my friends and family!

Love the jeep everything is excellent on it can’t wait to get it been waiting three days for work as a management document track of where it was shipped from and I may have to wait a fourth day for where I bought it from was Reidsville hometown motors the management is not good no customer service and they wanted should be manager Dray Joyce with this awesome customer service