Andreas and Richard when above and Beyond had an issue at first they worked really hard to get me where I needed to beThis is my sixth car purchase from them and I would highly recommend them to anyone looking for a new vehicle
Everyone was so helpful and kind! I would highly recommend this dealership! They worked within my time frame and were very knowledgeable. I feel comfortable I could call with any questions or concerns that come up!
Went in looking for a used Jeep and walked away with a brand new Cherokee. The sales man Darryl Brown and financial guy were great. I walked in with a pre-approved loan from my bank and they got me a new car with better payments. The service center is great, I have had 2 oil changes and tire rotations since purchasing my car and I have been satisfied both times.
In the very beginning of the interaction , everyone would bend over backwards for us. When the deal was made everything sort of changed. Sales person would tell me one thing and the finance person would not agree and said something else. We had to run all over the place and jump through hoops for them while they just judged and acted smug about things. We were judged by the work car we drove, jobs and how we were dressed. Mind you I had just gotten off of work before going there. They offended us about the money and didn't believe that we had it. They learned real quick that day to not judge people and shut their mouths. Not everyone is broke, dumb, poor, uneducated and unaware of the situation. Had none of that occurred it may have gone alright. Tell your sales team to get their head out of their a** and treat people with respect and courtesy.
Shawn was wonderful to work with. Straightforward, polite, attentive, but not pushy. He followed up the next day to see if everything was okay. My experience with the business office was quite the opposite. I had to wait thirty minutes for him to show up; he was unprepared and wouldn't take "no" for an answer. He was going to put me through the paces no matter what. All I wanted was to pay for my car and leave.
I can't say enough about how wonderful I have always been treated at Cross. They go out of their way to make sure that I am treated with utmost courtesy and respect. They go that extra mile to make everything right. I am so appreciative of their friendly service - I will not go anywhere else! I highly recommend them! Thanks so much!
Great sales rep very helpful highly recommend bought 1500 ram great to work with did what they needed to to make me feel like I made the right choice by returning to buy my second truck from there
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