Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Very satisfied with buying process. We were there for several hours, but treated well through whole process. Dave did a great job even though he was very busy handling multiple customers. Would highly recommend this dealership.
SERVICE WAS PROFESSIONAL AND TIMELY. MY VAN WAS RETURNED TO ME CLEANER THAN WHEN IT CAME IN. I DID NOT HAVE TO WAIT LONG FOR THE SHUTTLE TO TAKE ME TO WORK AND THEN PICK ME UP AT WORK WHEN THE SERVICE WAS DONE.
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
I own a late model Toyota Tacoma and was in need of an oil change and some other minor services. An appointment was made at The Toyota dealership for three weeks away. After calling the Performance Dealership in Butler,NJ, an appointment was made and the Toyota appointment was cancelled. The service at Nissan for a non Nissan vehicle was nothing less than professional. Service Manager Tim Kelly and his staff were tremendous, including Ms. Popper.What a relief to know that friendly service is right around the corner. Thank you Tim and staff.
My experience here was with Miguel Mejias and Daniel Peters both did a great job of finding exactly what I wanted and needed while also making the process fast and easy! I would definitely recommend Atlantic and I would definitely be a return customer!
I had a great experience with everyone, Kevin, Miguel and the finance manager. All very nice, gave me a great deal on a new jeep. I couldn't be more thrilled. Miguel was very knowledgeable about the Jeep wrangler and the UConnect System, which was a big help since I've never had a fully loaded vehicle before. Thanks to everyone at Atlantic Auto Group for being awesome!
I was looking for a new car online and came across Atlantic auto group in EHT. I decided to go in and test drive the car and decided this is the car I wanted to buy. My husband & I hands down had the best experience, from the warm greeting, the customer service, and the feeling of not being pressured into something was just amazing. GIa Vo is the go to guy when you want to buy a car. He was very patient and made car buying smooth and easy as it should be. Even the sales manager was so friendly and accommodating which made the experience even better!!! Definitely buying from this dealership for now on !
Thanx joe q. For making it simple for the second time in a row. I will AlwAys come back to work with joe. And Alex Is the best. Thank you both my friends It was a pleasure to meet mike Mack the gm as well! Service dept takes My Jeep on time every time for regular maintenance
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
Great dealership to purchase a vehicle from! Everyone from the sales staff to the finance department was professional and created a non stressful car buying experience. I would highly recommend this dealership and will be definitely going back there when I am in the market for another vehicle in the future.
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