Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
It was my first time buying a car last month, and I found the one of my dreams (2012 RAV4) at Maryville Auto Sales! Ken worked with me every step of the way and destroyed every “car salesman” stereotype I’d ever heard. He was so wonderful to work with and made me feel comfortable and safe in what can be an intimidating process. I would (and do) recommend M.A.S. to anyone and everyone!
Dealt with 3 other dealerships before being contacted by this one. Was well worth the 90 minute drive to deal with them. Talked to Miranda and Terry Flummer on the phone prior to my arrival. They were very friendly and professional. They listened to my concerns and took the time to look up what I needed. When I arrived at the dealership we worked with Frank Buster. He took the time to look up the truck information I needed to ensure it would pull and haul what we needed. There was no sales pressure. He gave us a fair deal and we left very satisfied with our new truck
If anyone is in need of a new vehicle or pre-owned. I suggest you visit these people. My buying experience started with a phone call to JC Denney. I explaind to him exactly what I was looking for. He had my Jeep and the color I requested within one day on the lot.
It was driven up from Atlanta by his mom. I knew exactly what I wanted and I was tired of going to other dealerships who were trying to sell me something, other than what I was looking for.
From there on, when my husband and I went to take a look at the vehicle, everything was perfect. Dustin Nadeau took us through the whole experience of explaining details about the Jeep to letting us drive the vehicle to closing the sale! Dustin you are the most honest and friendliest person I've ever met.
Thanks also, to the finance manager Tyler Forth who made the payment process so smooth, we we're out of there in a flash!
Every single one of the employees that we ecountered (from others I do not know the names of at this location), Kudos to all of you! Being in retail management for 25 years myself, this is a perfect example of how a business should be run.
No pushy sales tactics...just friendly genuine people and service. My husband will be looking for a new vehicle within the next year, and we will definitely go back to this location and have them help us select one especially for him.
Thanks to all the people who helped this buying experience be most enjoyable. You guys are phenomenal! We'll be back soon!
I had been car shopping for about a week when I found the truck I wanted online at Short-Redmond Ford. At that point I'd been to multiple dealerships and was pretty fed up with dealership tactics. One dealership even politely kicked us out while negotiating a price and discussing warranties offered by a competitor. When I arrived at Short-Redmond Ford I braced myself for yet another onslaught of dealership shenanigans. I was introduced to George who turned out to be the least pushy salesman I'd met which was incredibly refreshing. I told him the truck I wanted and after a test drive we sat down to talk about it. There was really no haggling to be done. The truck was priced amazingly well (I know because I had spent a week poring over similar trucks within 150 mile radius). He showed me a printout of the trucks history as well as a list of similar trucks in the South East with their prices listed so I could see how it compared. It was a great deal. They also offered complimentary oil changes and other services with the purchase even though it was a used truck that wasn't a Ford. I've waited to write a review because honestly it went so smoothly and the dealership experience was so pleasant I was convinced I'd been swindled into buying a lemon. You know the old adage "if it looks too good to be true.....", but in this case it worked out. We're about 3 weeks out and I still love the truck. I would definitely recommend Short-Redmond Ford to anyone looking to buy a vehicle.
It had been a very long time since I had been car shopping & I admit I experienced ticker shock even after surfing the internet on slightly newer cars. Our salesman Donnie carefully guided me through the realities & with no pressure helped me to leave within a few hours at the wheel of a much newer car. Thank you for all your help!
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