Used Jeep Wrangler Unlimited for Sale in Knoxville, TN

PALS is a fantastic service, and I would definitely use them again to purchase another vehicle! I am extremely satisfied with my Nissan Rogue, and Brad and David were a pleasure to work with. PALS found the perfect vehicle for me within my price range. My Rogue was in near perfect condition and had super low mileage for a 2012 model in 2016.

Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months

I've enjoyed working with Clayton and the other professionals. They have been extremely responsive and courteous in my requests for information in my online search.

This car meets all my needs. Very comfortable and a fun ride! I really enjoy the three piece hard top convertible. Very is easy to use.

Drove from Nashville for a better experience. Courteously greeted and made to feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion. I'm glad I made the drive-then the Product Expert (BMW Genius) offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience.

The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

This vehicle was upgraded on the performance and the suspension. Runs fast with high stability. Strong engine but gas saver. We use it mainly for shows in our company.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I decided to trade in my 2013 JKU for a 2018 Unlimited sport JL Iam blown away how much power it has I love all the upgrades Heated seats and heated steering wheel in a sport! I absolutely love mine 🧡❤️ Wouldn’t change it for the world

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

No problems, coming up on 2 years owning. Fun to drive. Love it in the summer when the top is off, able to enjoy the fresh air, and be outside with the dog.

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.

So after reading the 300 negative reviews, I can honestly say I was VERY nervous about the transaction. Pages and pages of bad reviews, my experience was different and challenging but all in all I am very happy. The primary issue with Vroom is they have all their sales calls going thru a call center where no one knows anything about cars. The call center was Rock Auto disguised as a Vroom. After 3 minutes with these people I knew what the deal was. What I did was run a vin check on the Porsche 911 cabriolet I was interested in to see where the car was located. Once I found out, I called the dealer direct from an old ad on eBay. They put me in touch with a TRUE sales guy and we went over the car in detail. No call center BS. I was approved for the car quickly and the finance team sent the paperwork out timely. To my surprise the car was shipped from Texas to NJ in less than 5 days after all docs were signed. The car was delivered and like other have stated, was not clean and the car did have a damaged rim. I went to my local Porsche dealer and they validated the issue. Here's where the 5 stars comes into play. I called customer service and Christy Leal in the Vroom customer service department approved a new Porsche rim, almost $2000.00 that day to be replaced on the vehicle. They dealt directly with the dealer and simply kept me in the loop. The issue with Vroom is that they are relying on a call center who merely reads from a script. This is not good. If you do a little homework on the car you see listed on their site like I did, you can avoid the call center, Rock Auto. This will alleviate 99% of the stress and you will get a nice car at a great price. I can proudly say I am one of the few happy people that has purchased a car from Vroom. I would definitely buy another car from them. Christy Leal is an excellent employee and she deserves the 5 start I have given.

First new vehicle, always wanted a Jeep. So far it's been awesome, couldn't be happier. I got the options and even the color that I wanted!

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

Big upgrade from my jeep wrangler sport. Nice to have all the added room. Cant wait to pull my boat and go camping. Would highly recommend the wrangler unlimited

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

The new JLU’s are completely different from JKU’s. They drive amazing with reduced wind noise and the most comfortable seats ever. I will drive this until the wheels fall off!

I have been searching for the right truck for a few months. Found it through Vroom. I liked having the Carfax report and original window sticker at my instant viewing. The full process took 4 working days to be approved which included overnight envelopes back and forth for document signing. The time it took to receive my truck was within the time limit they specified however it seemed like it took forever as I wanted the truck right then. 😋 saving what I did from the average asking price I have seen shopping around made the wait worth it.

We got a jeep rubicon just for "fun." I debated to trade in or keep my Acadia. I kept it & glad I did. Although I think we will have a lot of fun in the Jeep driving here/there/everywhere... Its not the same as a "normal" vehicle on the highway/interstate.

I have to admit, I was a little skeptical about purchasing a car online and I was a bit nervous using Vroom based on some of the reviews I'd read. But they had the exact car I wanted at a price that was so much lower than any others I'd found. So I tentatively started the process and I was delighted by the excellent customer service I received. I worked primarily with Marie Godwin and she communicated so well and walked me through the process from beginning to end. The paperwork process was quick and simple and once we had that taken care of, the ball was rolling and my car arrived about 2 weeks later. After the paper work process was completed, Marie handed me over to Sidney Stephens who gave me the details on the delivery process. And from there I worked with David Reyes on the final delivery phase. My biggest concern based on other reviews was the lack of communication from Vroom employees. But please know that my experience was quite the contrary. I felt that every detail of the process was communicated to me and there were absolutely no surprises. Well there was one surprise. My car was actually delivered earlier than expected. Under promise / over deliver. The car was delivered and it was in fantastic shape. It had been raining for much of the distance traveled and it was raining when I received it. But once the car was washed, it looked fantastic. No dings or blemishes anywhere. Some folks mentioned an issue with receiving their Title. I was told mine would arrive within 4-6 weeks after my car was delivered. Mine came during week 5 so it was right on time. I also received an regular updates on the arrival of my car Title. If there was an issue at one time with communication, it seems to me Vroom has taken those reviews to heart and they've made some significant changes in how they handle customers. I'm actually a customer service representative myself so I'm hyper-sensitive in this area. With that said, I have been extremely impressed with this company and I highly highly recommend them. Their prices can't be beat and I don't think you'll be disappointed at all. Be sure to ask for Marie.

I would purchase this car in the future. The car was new and very clean. I definitely think this is the coolest car right now. Would definitely consider purchasing it

Purchased a 2014 Mercedes ML63 with 33K miles on it, have to admit was a little skeptical buying a car unseen however the experience was excellent, no hassle no pressure and when the car arrived I was so pleased with the purchase. Customer service was amazing and always keeping me informed as to the delivery date and time my car would arrive. It???s a gorgeous car and I???m very happy with the overall experience

I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!

Our Tesla was delivered from Texas to LA within 10 days of my initial on-line search. Vroom delivered big time with excellent service through Sales (Stefanie S was great), legal, Concierge, delivery and follow up. Each one of my inquiries was answered promptly and accurately. Gave us a lot of comfort.There's a reason Vroom has had over 250,000 transactions. Try them. Bob

Love my 4 door jeep wrangler. xxxxxxthrough the snow here in Upper Penninsula like no problem. Is quiet inside and heats up fast! Great vehicle

I started the buying process on a Friday, and by the next Friday, my 2018 Grand Cherokee was sitting in my driveway and my old car was on the way back to Vroom as a trade in. The process literally could not have been easier. I had an issue with my back up camera and called them and was instructed to bring it to a dealership and they would cover all the costs. It must have been just a reset though, because the second time I started it up, it worked fine. I purchased my vehicle about 3 weeks ago now and absolutely love it. Just waiting on my registration paperwork to get a plate but I have plenty of time left on my temp tag. If I HAD to say anything negative, it would be that I wished the interior had been cleaned a little better. Whoever drove the car before me was a smoker and the smell has lingered a little. Other than that, it was a great experience with nothing but excitement and none of the hassles of going to a dealership. I???ll certainly use Vroom again.

This Jeep satisfies all my needs and expectations. It will provide many years of reliable service and transportation. I would recommend this Jeep to anyone looking for comfort and to enjoy the complete outdoor experience.

I???ve read some positive but also very negative reviews on Vroom. I can???t fathom why there would be a negative review. Some said when they sent their money they were then ignored. Nothing could be farther from the truth. I was given a tracking number to show exactly when my money was received. I was contacted within 24 hours. There was then a couple of days that I didn???t hear while car was being inspected (I was fully notified of this). Once car went on transport truck I was notified every day of progress. The truck driver then called us numerous times on delivery day. He was courteous and professional during transfer of our old car for the new one. Everyone at Vroom was responsive and professional at all times. I can???t say enough good things about these people. Vroom, you rock!

My Jeep Wrangler Sahara has just as much room as my Jeep Grand Cherokee I previously owned I love my jeep Very dependable vehicle I get a lot of compliments on how good my jeep looks

I wouldn't buy anywhere else. Everyone is friendly and treats you like family! My 2nd vehicle from here and will be my go to dealer for any and everything.

This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.

Great facility with great people. Great car buying experience

I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather

I bought the Jeep because I like them and have owned a few. I always sell them because I got sick of the ride and lack of interior room. The 4 door jk is very nice and a lot smoother ride than the 2 door models. I have 2 small children in car seats and they fit fine in the back seat