November 6, 2018
I am located in Western Massachusetts and I was in the market for a very specific vehicle for a fledgling home business, a Ford Crown Victoria Police Interceptor (CVPI used police car). After an extensive search I ran across J&M Affordable Auto who happen to have a 2009 CVPI for sale. I made an inquiry via the Internet and was contacted the next day by the General Manager Patrick. I spoke to Patrick that first time for about 30 minutes. During that conversation Patrick was very informative, patient, and cordial. Patrick answered all the questions I had about the vehicle and the no haggle price that was being asked. Based on my extensive research of the Ford CVPI I was comfortable that the asking price was well within the retail value for the vehicle. I told Patrick I was very interested and would look into financing. Patrick never became pushy, high pressure, or requested a down payment to hold the vehicle. I contacted Patrick several days later and told him I wanted to purchase the vehicle. Patrick explained everything I would need to complete the transaction and emailed me all necessary paperwork. During this time I requested Patrick send me a video of the interior of the car and of the engine running, as i was going to buy the vehicle on patricks word, sight unseen, and with no test drive! After some technical difficulty Patrick went above and beyond to complete my request. My bank also required a copy of the tittle which Patrick was quick to provide. After receiving financing the payment was overnighted via USPS. After a somewhat tense day of waiting for USPS to come through, Patrick notified me as soon as the check arrived. All paperwork was completed by Patrick who made it extremely easy and convenient. Once completed the vehicle needed to be transported to me 1250 miles north to Massachusetts. All arrangements were made via the dealership and a very helpful employee named Connie. I cannot emphasize enough how appreciative I am for the assistance in shipping. Connie found a reputable carrier who required no money upfront, was extremely reasonable in price, very fast, and a pleasure to deal with. Anyone who has even looked into shipping a vehicle will know what an amazing nightmare this can become. When the car arrived it was in the exact condition as described by Patrick. The vehicle is amazingly clean! The interior and engine compartment are spotless, this is incredible considering this use to be a Florida county sheriff vehicle with 106600 miles on it! The engine runs and sounds great, seems to shift correctly, came with almost brand new tires, a fresh oil change, all fluids at correct fill marks, and again a full and complete detailing. The defects found on the vehicle are all what you would expect to find on a used police vehicle with 106000 miles on the odometer. Some paint scratches, scuffs and chips. A couple seaping transmission leaks that do not appear to affect driveability or fluid level. All in all the vehicle seems to be very sound and in good condition. My experience with Patrick and the dealership have been great. I bought a vehicle for a great price in far better shape than vehicles in my area for the same price or more. Patrick and Connie were a joy to deal with and very helpful throughout the entire transaction. Being 1250 miles away Patrick could have easily taken advantage of the situation and missled me on the condition of the vehicle. I highly recommend J&M Affordable Auto to anyone looking to purchase a used vehicle from a friendly and honest dealership. Thank you Patrick and Connie.