Used Jeep Wrangler Unlimited for Sale in Lubbock, TX

bee got our family what we wanted. .

I was helped by Eric, who was very serviceable and went above and beyond to make sure my vehicle was is top condition. Harold drove me home and picked me. Both of those gentleman were kind and extremely helpful. I’ve lived all over Texas and have been to three different VW dealerships for service and this location was hands down the best. I highly recommend them and will be back if I have further car issues. Keep up the great work!!

I bought the Jeep because I like them and have owned a few. I always sell them because I got sick of the ride and lack of interior room. The 4 door jk is very nice and a lot smoother ride than the 2 door models. I have 2 small children in car seats and they fit fine in the back seat

Fabian got me in on short notice - finished the job in two hours like he said. He checked that all recomended service items were current. Excellent job as usual.

Well, Messer Ford is the reason I break my vow never to use a dealer unless absolutely necessary. Do majority of my own work, and know when something needs done - I can beat their cost in my own driveway, but they make it well worth a little extra cost (not to mention recycling oil, time & trouble & so on). Have had all my Fusion services done here, & have now bought 3 sets of tires. Always friendly, efficient service & Advisors go over anything the Tech finds with me plus I get a printout. I can get an oil/filter change done quicker, but don't have a Ford Tech doing a 100-something point check, and the price is the same - actually cheaper if they're running one of their specials. While waiting, customer lounge is nice - big screen TV, reading material, Wi-Fi, coffee, tea, Coke, etc., donuts (till they run out) plus burger/Italian fast foods across the street. Have used the dropoff/pickup shuttle when necessary. (Also - Surprisingly, had the best deals on tires 3 times now). Mondays & day before Holidays, they're usually slammed, but they did work me in one time with a last-minute emergency. After several years - so far, so good. They've earned this rating.

The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This car meets all my needs. Very comfortable and a fun ride! I really enjoy the three piece hard top convertible. Very is easy to use.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!

I was about to make the 370 mile drive back home when my car started to miss. The folks at Gene Messer diagnosed a bad fuel pump which could easily have left my wife and I stranded in the middle of nowhere. They arranged for a rental car while mine was being fixed. Thanks for the help.

This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.

Rachel did a great job in taking care of the recall notices on my 2014 Ford Escape! She followed through from start to finish! Thanks again, Rachel!

I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

I decided to trade in my 2013 JKU for a 2018 Unlimited sport JL Iam blown away how much power it has I love all the upgrades Heated seats and heated steering wheel in a sport! I absolutely love mine 🧡❤️ Wouldn’t change it for the world

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

I heard 2011 was a great mechanical year for the Jeep Wrangler. Thus far, it's lived up to its reputation. A few problems here and there, but that's to be expected during the natural life of a car. My problem is finding someone who is a good diagnostician and/or who is honest and willing to fix my car in lieu of trying to sell me a new one.

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.

So after reading the 300 negative reviews, I can honestly say I was VERY nervous about the transaction. Pages and pages of bad reviews, my experience was different and challenging but all in all I am very happy. The primary issue with Vroom is they have all their sales calls going thru a call center where no one knows anything about cars. The call center was Rock Auto disguised as a Vroom. After 3 minutes with these people I knew what the deal was. What I did was run a vin check on the Porsche 911 cabriolet I was interested in to see where the car was located. Once I found out, I called the dealer direct from an old ad on eBay. They put me in touch with a TRUE sales guy and we went over the car in detail. No call center BS. I was approved for the car quickly and the finance team sent the paperwork out timely. To my surprise the car was shipped from Texas to NJ in less than 5 days after all docs were signed. The car was delivered and like other have stated, was not clean and the car did have a damaged rim. I went to my local Porsche dealer and they validated the issue. Here's where the 5 stars comes into play. I called customer service and Christy Leal in the Vroom customer service department approved a new Porsche rim, almost $2000.00 that day to be replaced on the vehicle. They dealt directly with the dealer and simply kept me in the loop. The issue with Vroom is that they are relying on a call center who merely reads from a script. This is not good. If you do a little homework on the car you see listed on their site like I did, you can avoid the call center, Rock Auto. This will alleviate 99% of the stress and you will get a nice car at a great price. I can proudly say I am one of the few happy people that has purchased a car from Vroom. I would definitely buy another car from them. Christy Leal is an excellent employee and she deserves the 5 start I have given.

Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months

All my service is done by Gene Messer VW. They are competent, friendly and very well organized. I recommend this dealership to all my friends and have sent friends there to shop for cars.

I love this car and all it can do. I think it was a little dirty when I received it via shipping, but that has nothing to do with its performance.

I rented one for a week. The Bad: The steering is vague at best. The vehicle wanders on the highway and you are constantly correcting with the so-so steering. The ride is stiff/jarring on the road as well (no off-road experience, but it's probably good). God forbid there is anything over a 5 mph wind on the highway. It's a square box and square boxes get blown around the road. The interior controls are oddly placed (feel like after-thoughts), but you can get used to that with time. The side mirrors are oddly shaped and I am still not used to them. Expensive for the level of refinement you get. The Good: I think it looks great, exactly like it's supposed to. I also like the drivers view/vehicle height. The acceleration is pretty good if you wind it up, but it's stumbled a few times on me. It handles high-speed turns better than I expected (maybe a trade-off for the stiff/jarring suspension) but it sticks in the turns. Conclusion: I'm sure Wrangler people love it. It's probably the best Wrangler ever. But if you are not a Wrangler guy, I don't think this vehicle will make you one. I prefer the Cherokees to the Wranglers, but I can see how this vehicle could be fun, for a limited time. For everyday driving...it's not my cup of tea. To be fair, I didn't have it more than a week.

Thank you Connor Hill for taking such good care of us! Cars are so smart now, they are a little daunting. Connor want over everything with me until I was comfortable. He has texted to check up on me so I feel like I can contact him because he is here to help and make sure I am 100% happy. Love my Sorento!

After driving this Jeep, you wouldn’t want to drive a sedan ever again. The Jeep is easily one of the most popular and exciting vehicles to drive given that it can be driven in multiple environments.

The staff was great and very helpful!! I usually hate shopping for a car, but the staff did everything for the customer in a quick fashion!! I would definitely buy from this dealership!!Lubbock, Tx

The new JLU’s are completely different from JKU’s. They drive amazing with reduced wind noise and the most comfortable seats ever. I will drive this until the wheels fall off!

We love coming over to Gene Messer Ford to get our Lincoln MKZ's oil change. We make a special trip from Clovis, NM because we love the facility and the friendly staff. They are always courteous and get you very quickly.

The 2019 is a great improvement over the 2013 Jeep Wrangler. The electronics, body, and ride are huge improvements from Jeep models in the past!

From Tina my service rep to the shuttle driver = fast, friendly, and professional service! They addressed all my concerns and since I’m handicapped they brought my car directly to me so I didn’t have to walk very far.

This vehicle was what I was looking for and met all my needs for a vehicle I am Very happy with it, and the Dealership I purchased it from