Easy, Fast, Professional: Best Dealer Experience
November 6, 2018
I bought a used 2010 Infiniti G37x from Bob Poynter Chevy (GM). I drove in from Bloomington after a XC meet in Shelbyville. It was a long, cold day and I didn’t want to spend too much time. I wanted to inspect the car and take a quick test ride before making a go/no-go decision. I was greeted very pleasantly, the keys were provided within minutes and a dealer plate was installed within 5-10 minutes.
I appreciate confidence from dealerships that allow me to perform a test drive solo without a sales representative riding along. I hate a sales rep who is always trying to sell, sell, sell during a test ride. Hence, I was really happy that Bob Poynter GM has a policy that gave me the freedom and privacy to inspect the career privately!!!
This vehicle met my personal judgment and I felt the current price was fair; not drop dead the best deal but very fair. The particular vehicle was the cleanest (probably detailed which is OK) 7 year old car I have ever seen! I did not attempt to negotiate further (which I normally do) because the price was very fair for the high judgment I placed on car.
Finalizing the deal was easy, I wrote a check for the full amount and signed 4-5 pieces of paper and we were done. It was the first time a sales representative at a car dealership never applied pressure to sell a car. They let the car’s condition and the fair price sell the car. This G37x met my cost range as I was hoping to purchase a vehicle for a drive away cost of $16,500. I paid slightly more due to the good condition of the car. It helped that Poynter GM does not charge documentation and titles fees. Those usual items probably would have priced it outside of my desired budget.
Bob Poynter GM also provided a huge help to me by offering to deliver the car to my house on Monday (two days after the purchasing of it near closing time on Saturday). It would have been a pain in the butt for me to arrange other transportation for me or the car on Monday.
My father-in-law had purchased a vehicle from Bob Poynter GM in Seymour, IN over 12 years ago. I can see why, the front receptionist and JD Roberts (Sales Manager) were great to work with during this entire process.
I may purchase from Bob Poynter GM in the future when I’m back in the market. My oldest of son is 15 years old so it may not be too long of a time.