Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
by TBIII from Nashville, TN
October 21, 2018
Incredible, fun, iconic vehicle... only in a Jeep! Buy one today. You will not ever regret it. We love our Jeep. We would buy another one tomorrow.
Great dealer. Good customer service. Smaller lot. Good/fair prices. Mostly trucks now but also have cars and SUVs
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Bought our 3rd car in 5 yrs from Joe and Paul Crouse Used cars. Each time I've worked with Tom Freeman. Tom is an excellent sales person. His knowledge of all cars is exceptional and a swers questions expertly. Each experience has been very satisfactory. This dealershop has treated ys very well and Tom is superb. I can highly recommend them to anyone.
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
Excellent as always! Have been a Jeep lady for more years than I like to count, you folks are the best. Always feel comfortable and well taken care of, but I do actually think you all have improved service in the past two years and I was not complaining before!
It's a Jeep you can't go wrong
by Average joe from Snohomish Washington
January 3, 2019
Best of both worlds hard top in the winter convertible in the summer. Love the ease of the t tops.all around just a fun car to own.
I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
I love my new Sahara Unlimited.
by K_lady from Detroit, Michigan
December 21, 2018
This vehicle handles well in all types of weather and terrains. It is classy enough for me, an older lady 50+, and I have turned heads numerous times. I love driving it, and now my husband wants one too!
Great service from the entire staff, especially our salesperson, Scott Keath. No hassle buying experience. Verrry patient. As painless a buying experience as I have ever had.
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
We are from Red Lion, PA and traveled to Lebanon to purchase our family vehicle, a dodge grand caravan, and we love it. Our sales consultant, Mr. Bill Ehrgood, was a great person to work with and he went above and beyond to make us happy with our purchase. The customer service was very good and everything was done fast and no hassle. Everyone was so polite and helpful. I strongly recommend this dealership. So glad we selected Ladd Hanford.
by Keith D from SYRACUSE New York
November 11, 2018
Well built and finished vehicle. Has a rugged luxurious feel. Extremely good looking vehicle. Has exceeded all of our expectations in every category. Definitely recommend.
I recently purchased a used Jeep Grand Cherokee from Ladd-Hanford. I worked exclusively with Scott Keath who did an excellent job. No pressure sales technique, professional, and willing to go the extra mile. If a deal is feasible he will work to make it happen. I inspected the vehicle and realized that some LED bulbs were burnt out on the daytime running lights. You cannot just cut the headlamp assembly open and remove the defective bulbs and re-solder new bulbs; an entire new headlamp assembly must be installed. The HID headlamp assembly costs around $1,000 for the part if you were to fix it yourself. Scott offered to replace the entire assembly at no cost to me. That is professional service. I will be back for future vehicle purchases.
More Than We Expected
by Happy Daughter from Yukon OK
November 6, 2018
Quality Jeep in excellent condition, runs well! Bought for our daughters 1st Vehicle because it was such s great price as well over all condition!
So glad I selected Ladd-Hanford to replace my dying car. Ben Winters was the best kind of sales consultant; he listened to my unusual requirements carefully, was patient showing me the technical aspects of the vehicle, and went out of his way to ensure my satisfaction with the Mazda CX3 selected. I recommend Ben to anyone who needs a consultant... not a salesman. (And I LOVE the vehicle!)
Jeeps are a life style. 3 Jeep product I've owned.
by Jeep from Winston-Salem North Carolina
December 14, 2018
Jeeps are awesome machine. Unsttopable. They are a life style. Very reliable and dependable vehicle gas mileage is not as good as the manufacturer States.
I seriously never knew buying a vehicle could be this smooth. I live 4 hours from this dealership and would return in a heart beat. I dealt with the internet sales team to make sure it was worth the travel....it MOST CERTAINLY was! Excellent service and respect from the time I took my first step into the door right down to when I drove my truck off the lot. Highly recommended over and over.
Reliable car and handles well.
by DonSretired from Irving, TX
November 8, 2018
Good vehicle. Appreciate the toughness and sitting higher above the road. Back seat has restricted head clearance for tall people especially if they lean foward.
Everybody at Ladd - Hanford goes the extra mile to make the Buying, Selling & Repair of your vehicle Pleasurable----- Shout-out to Gary Deibert, Phil Carrino, Bill Wentzel, Dan Albright, Haley Blouch----- who all go that Extra Mile to make sure everything is Perfect!!!
An upgrade from a Mercedes Benz!
by Roni from Anaheim
November 6, 2018
Love this vehicle so much! Fun to drive, fun to own. My hubby even traded his MBZ SL500 for a Wrangler. We now have 2!
I had a great buying experience at Ladd-Hanford with Bill Ehrgood, very friendly and professional at the same time.
The entire process was easy and fast!!
Great Adventure Vehicle
by AdventureHasNoEnd from Steamboat Springs, CO
November 11, 2018
Tons of fun to drive, and gets you anywhere you want to go. Flat folding rear seats makes for extra room that's very useful.
Quieter than previous generations of Wranglers with a more reliable motor, this is a dependable off-roading vehicle that's suited to all types of driving.
Tom was a pleasant salesman, No presure.. He answered questions. Also, he stayed past store hours to complete sale. So I could receive my Nissan Rogue that* night. Great service! And I Iove my vehicle. Will recommend you to others.
first time Jeep owner.
by Ron from Davenport. FL
January 10, 2019
Like it. Very comfortable. Has features I didn't expect. Interior like a car, noticed no outside noises. Like the hard top. Like comfort of back seat and able to fold.
I contacted Amanda a few days prior to my buying my car, as this was my first dealership car buying experience. She was very quick to respond and answered any questions I had. I came to test drive two cars, and she had them ready for me as soon as I got there. After testing those two out, she was more than willing to help me with any questions or if I wanted to test drive any more cars. We test drove one last car and that ended up being the one I fell in love with. I came back the next day and got everything situated in under an hour. Made my first car buying experience pretty flawless, and I was not pressured into anything which was a relief. Please come here!
Love the new style
by Tim from Ormond Beach
January 10, 2019
Everything about the new design is great--hard to believe it is a jeep.
Family is so excited--they can't wait to take the top off. Third jeep
I have probably purchased 20 vehicles and I have to say that this was one of the best experiences ever. From the time I walked in, I wasn't harassed by pushy sales people but was quickly greeted and directed to Matt to answer some questions. I asked for numbers on their vehicle and to get a number on my trade. By the time I came back from the test drive Matt already had everything prepared for review. Came back with my wife the next day so she could see the vehicle and came back 2 days later to pick it up. We were under a tight timeframe and I asked Matt if we could be in and out in 20 minutes. He said he would do his best and we were done in 15! No pressure, extremely helpful and a great value.
Worst vehicle I've ever owned
by vmarkx from Lafayette LA
January 9, 2019
I hate this car. I regret buying it tremendously. I fell in love with its gorgeous exterior/tech advanced interior, but after my purchase I noticed major problems. The radio will make this ear-piercing noise that will not turn off until I turn my engine off and open my door. This is very frustrating because I bought it brand new for $50,000 and I've owned it for 2 months. The first time I took it "off road" (barely) I got stuck and had to be pulled out by a tiny truck (lol.). It burns gas like crazy. I have to fill up every 3-4 days. I hate this car and regret my purchase.
Great sales man. Customer service people
Are always helpful setting up
Appointments we looked hard for the car I wanted on the lot to find out it wasn’t in getting work done. I love this car.
Loving My Jeep!
by DFarr from Sylacauga
December 19, 2018
This Jeep meets all my needs! Ride is smooth! Everything about this Sahara 2016 Jeep is awesome. We are now proud owners of two Jeeps!
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