I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
This was the best experience in purchasing a car,since this was my first time buying a corvette. The sales rep Kevin came out and asked if we wanted to take the car out for a spin, he gave us the keys and explained the way to go . No matter what question we asked Kevin he was able to answer.we purchased the car and Kevin did all the arrangements. When we picked the car up Kevin,was there to show us all of the features the car offered. He also was a great help tying in Onstar and Sirius Radio. It was a great deal.
engine light came on so went in to have it checked out
by campbell435 from DealerRater.com
November 30, 2018
I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and called them. They suggested I come in so they could check it out and once they reviewed everything they told me the 4th cylinder was mis-firing but I would be okay until I got back to Newcastle to have it services by Newcastle Chrysler. They didn't even charge me for the check. When I got home I contacted Newcastle Jeep and they did a thorough review/inspection of my Jeep and said it was fine. I was very relieved.
I've purchased numerous vehicles and have always been very pleased with the sales and service. Chris and Thom are excellent to deal with and Eric in service is outstanding. Will be back in time to purchase again!
I recently traded in a 2011 Jeep Grand Cherokee for a 2019 Grand Cherokee. I was able to purchase the exact model and opitions I was looking for. Andy and John made the transaction seemless. They made me a deal I couldn't refuse! It was worth the visit to Charlie's!
The sales department was very knowledgeable and friendly. I left the dealership feeling Charlie's Motors was very fair to me. This was the second vehicle I have purchased at Charlie's and will certainly return to them when I need a new truck.
To start off with... Dean was awesome!! no pressure he was all alone when my wife and I stopped in, and very busy. But he took a second to acknowledge us. We were there about an hour and a half and left with a 2008 Tahoe. Simple, Fast, Easy !!! the way it should be. I would have felt better if Dean let me "beat" him up on the price a little more but I still feel i got a good deal!! LOL. I think it is funny reading the other reviews, because we had just came from Brunswick Ford too (I'll never go back).
We talked with Randy and were very specific in what we were looking for in a vechile. He brought us a couple options, in the end we ended up settling on a newer vechile with less miles than requested. Randy help make this a great car buying experience.
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