I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
The car was driven over a curb and developed a oscillation in the steering wheel while on vacation. Took it in to Koons in Westminister and they did the inspection quickly and determined only an alignment was needed. The alignment was completed and car returned in less than an hour.
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
Can’t say enough what a great experience we had shopping at Crouse Ford Taneytown, MD and purchasing our King Ranch truck . Lewis Drake was the perfect salesman and had the entire deal done in no time at all. Not pushy, listened to what we were looking for , didn’t push other vehicles on us and had one waiting and warmed up to climb into! From my initial phone call speaking to Mr. Brown to the end of the night working with Debbie and getting the 0% financing I could not have wished for a better experience. I would highly recommend Crouse Ford and especially Lewis!
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
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