Used Jeep Wrangler Unlimited for Sale in Reno, NV

This was a great first time buying experience. The salesperson, Ben Petersen, was very courteous and patient. He worked hard to get me a deal I could work with. 10/10 would recommend.

It’s so fun and practical. It’s a rough ride, but that’s to be expected. I traded in a Tesla together another Wrangler, I liked it so much.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.

This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.

My husband and I were looking to buy a new truck and were really looking at the 2016 Tacoma's. I had called the day before to schedule the appointment for 12:30 and to our surprise unlike many other dealers that we have dealt with in the past, there was actually someone there waiting for us when we arrived. The gentleman that drew the short straw and ended up with us was Brian Bowley , Let me just say that Brian was Amazing! He didn't pressure us in anyway, he then proceeded to show us many of the Tacoma's (couldn't make up our mind) Then showed us a 2016 Tundra and all I can say is bye bye Tacoma and HELLO Tundra! that was it, we were sold...It was love at first sight! Because we were taking sooo long to make up our mind Brian had another appointment scheduled so he introduced us to Zac Barrett. So now it was up to Zac to patiently wait for us to make up our mind as to what color and so on. Poor Zac, lol he really took one for the team dealing with us as we had changed our minds on color, seats etc,...many times. However Zac was the most amazing car salesman that we has ever dealt with and that is saying a lot! Zac made sure by time we left Toyota dealership with were 100% satisfied. Zac made sure that the whole process was as smooth and painless as possible. In fact everyone that we had encountered that day was amazing. I also want to give a thumbs up to Jeremy Parkes the finance manager that did the financing and got us the amazing interest rate. Not only did he gt us the amazing interest rate but he also explained everything in detail and made sure we understood everything before we signed without pressuring us to buy more stuff like most finance guys do. Now I know this is long winded but I have just one more thing to add.,,, The day that we had purchased the truck we had a few extras added to it, running boards being one of them. We came back the following week, which was 3/20/16 to have them installed and to our amazement Zac came over several times to sit and talk with us while we waited. He made sure we had plenty to drink and great conversation. Both my husband and I were in total shock! Typically once you purchase the vehicle, that's it..their job is done and never hear from them again. Let me finish by saying that this is our first time buying from Toyota, we always went to Chevy and all I can say is Chevy seriously needs to step up their game because I will never go back to them again. :( Thanks you so much Zac Barrett, Brian Bowley and Jeremy Parkes !!! the 3 of you seriously made this an experience that we will NEVER forget. :) Thanks again, Juan and Tracy Luna- Zarate

This vehicle was what I was looking for and met all my needs for a vehicle I am Very happy with it, and the Dealership I purchased it from

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months

It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country

Thank you for getting my jeep fixed and for actually caring about your customers! My jeep was a few miles over my 36k warranty and they were nice enough to still let me use my warranty. They even provide a shuttle. My jeep was fixed, I was picked up 15 mins after and taken to the dealership. (Shuttle driver is 10/10) Great service!!

I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Love the jeep everything is excellent on it can’t wait to get it been waiting three days for work as a management document track of where it was shipped from and I may have to wait a fourth day for where I bought it from was Reidsville hometown motors the management is not good no customer service and they wanted should be manager Dray Joyce with this awesome customer service

Rav with 27,000; five months out of warranty; brake pad what was defective (metal in pad) making lots of noise. Took in to dealership. They did a check and agreed but said it was out of warranty and wear parts are not covered. I reminded them I had purchased five Toyotas since 1981 and this would be the last one if this defective part is not covered. They contacted Toyota and went to my side and got the company to agree with a "Good Will One Time Fix". I applaud the dealership in going to bat for me but I am a little disappointed in that the main Toyota company declined to accept their responsibility for something defective and instead made it sound as if they were doing me a favor. The Five Stars are for Dolan Toyota, I give the Toyota company Three Starts

This vehicle was upgraded on the performance and the suspension. Runs fast with high stability. Strong engine but gas saver. We use it mainly for shows in our company.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.

Let me start by saying I'm a first-time car buyer, and I had researched for the last two weeks through varying car sites. I wondered over buying used vs. new, and what was important to me in a car. I went to several dealerships in the Reno area until finally my family and I made our way to Dolan. We wanted to look at a 2018 Kia Forte. Ben rushed over when we first pulled up. He's incredible, bordering on godlike. You know, like those people that you're friends tell you'll get along with right away, yeah Ben fits every checkbox of being a remarkable human being. He immediately grabbed the car so that I could test drive it. Let me say this about Dolan; they have an excellent course for test driving. It felt like I was in a commercial. Ben killed it. He answered all my questions (which were weird), and I fell in love with the car almost immediately. Ben has a great balance in between being a car salesperson and someone who also knows which cars would fit the consumer. He supplied us with information based on what he looked for in a car and didn't look too scared when I took a turn too hard. Overall the difference between him and everyone else we had seen earlier that day was he was genuine. My family decided to think about it and left. I wanted to pick up my sister to get her in my final two cars. We decided to go back to Dolan. First, Ben once again rushed over, he got everything ready so that we could take another drive with my sister. It was another fantastic test drive, and I was prepared to talk about taking my Kia home with me. Ben made the process easy. Who knew filling out files could be fun, overall it was a painless process since Ben is very engaging. At closing time we got to see Baylee for financing, he is just as passionate about the consumer as Ben is. Baylee wrapped us up letting us look at possible add-ons, and we got some additional insurance on our electronics which lowered our interest 3 percent, he's wicked good. I can't praise them enough, nothing was more satisfying than seeing my mom wrestle with insurance and crunching numbers to finally going outside and seeing that ridiculously large bow on my car. Ben finished us off making sure I could use my keys correctly. Buying a car for the first time is a milestone, and I'm sure as xxxx glad that Ben sold me mine.

No problems, coming up on 2 years owning. Fun to drive. Love it in the summer when the top is off, able to enjoy the fresh air, and be outside with the dog.

I was involved in a serious accident on 12/07/2017 in which I was hit in my '16 Tacoma (also bought at Dolan) by another driver causing me to roll five times. That truck was totaled but I came out of it with "just" a concussion and slightly messed up neck. Considering how well the truck did in protecting me, I had no doubt another Tacoma would be what I would replace the totaled one with. Knowing this I asked for a recommendation from a salesman who previously worked at Dolan and I trusted. He recommended Michael Parker. His recommendation was a great one. Michael was helpful in every way he could, specifically making the process as easy as possible as I am still struggling with some headaches from the crash. There was no pressure from him to buy right then and there, even though that did happen as I found a truck I liked and decided to go for it. He also kept the mood light with fun banter and jokes. Zac was also a great guy to work with during the final paperwork. He explained everything very well and had a fun and positive attitude.

First new vehicle, always wanted a Jeep. So far it's been awesome, couldn't be happier. I got the options and even the color that I wanted!

I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather

This Wrangler is powerful and handles all kinds of road conditions with ease. It has modern conveniences like usb ports and touch screen center console, and it is just so cool looking and fun to drive.

It took awhile as wife is quite picky and wanted exactly what she wanted. Daniel Dunham was our Sales Rep who worked with us for over a week before wife made a decision. The sale parts was easy and Dan got everything done before hand as far as paper work needed to process though F&I. Even though Dan had done an excellent job preparing the final documents we still waited over 45 minutes to see the F&I processer. After another 20-30 minutes we back in Dan's hands as he went the vehicles attributes with my wife. She is totally happy with vehicle except for one thing- no one told her that it NO CD player in it and her trade-in had a 6 CD Changer that she enjoyed. She is still happy and even purchased some exterior add-on that I have install of course.

Love my 4 door jeep wrangler. xxxxxxthrough the snow here in Upper Penninsula like no problem. Is quiet inside and heats up fast! Great vehicle

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

My husband and I bought our Jeep from Novak Motors. They have a lot of jeeps that they add a lot of the “extras” to before they sell them. We got a great deal. I love that it’s 4x4, it has Bluetooth, Sears are extremely comfortable, plenty of legroom, back seats fold flat for a larger ack storage area if you need it.

My car buying experience at Lithia Reno started in early January '17 when I was home for a short stay at Christmas. I had shipped my 2011 Outback to Hawaii in October and knew I would need a car when I returned from Hawaii at the end of March '17. I knew I wanted another Subaru Outback so I went down to the Reno dealership to look over and possibly test drive the vehicles. At that time I met Tomas who spent time showing, explaining new features and letting me test drive a new Outback which convinced me of the model, upgrades and color I wanted. However I told Tomas that I would not be buying until late March when I planned to return to Reno but would like to keep in touch on pricing and financing until then. Tomas agreed and kept me informed by email. The day after I returned in March, 3/24, I met with Tomas to make my purchase. Unfortunately the color I wanted was not in inventory and would not be available until April 17th. But I also wanted to take advantage of the 0% financing available through March. So in order to make my purchase by the end of March, Tomas and his manager found the color of vehicle I wanted at another Subaru dealer and arranged to bring it to Reno. On Tuesday 3/28, Tomas called and told me that my vehicle was at Lithia. I went down that same afternoon, sat down with Tomas and Jesse and finalized a purchase (including credit check and financing) and drove my new Subaru home in less than 3hrs! What could be easier! Thank you Tomas for the excellent personal service! And thanks to the entire Lithia sales team!

This car meets all my needs. Very comfortable and a fun ride! I really enjoy the three piece hard top convertible. Very is easy to use.

I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several times for recurring issues with the tire pressure sensor system. Reno Dodge could not get it right. They chipped the paint on my driver's door one of the five different times in six weeks that I had to drop the truck off for repairs. I will not return to Reno Dodge, or ever use their new dealership opening in Fernley, where I live. I had been taking my other Dodge vehicles to Lithia Chrysler Jeep of Reno for service for years, and I will continue to do so. The folks in the service department are always friendly and helpful, and the lifetime oil change program is certainly a great deal!

I love my Wrangler! It’s the second one I’ve owed and can’t imagine wanting any other car. I love the style, color, and overall performance of the car!

We are extremely satisfied with your service manager Tom Koch. He actually sold us our 2015 RAM 1500 when he was one of your sales people. Everything that Tom has told us he has made sure was true and happened for us. He has followed up with us during our purchase and has continued to do so through our service appointments; with that, everything has been very well handled. That is the reason we continue to have our truck serviced through Carson Dodge instead of doing the work ourselves even with my husband being a career mechanic himself.

I decided to trade in my 2013 JKU for a 2018 Unlimited sport JL Iam blown away how much power it has I love all the upgrades Heated seats and heated steering wheel in a sport! I absolutely love mine 🧡❤️ Wouldn’t change it for the world