Simply the Best Car Buying Experience Ever!
November 6, 2018
Truly an awesome experience - DO NOT BUY A PRE-OWNED CAR ANYWHERE ELSE. As a CPA I was the most skeptical person to ever visit Kingstowne, in fact, I said that I would never purchase a car from a small independent dealer - I was dead wrong! The entire experience with Sean was low stress and no pressure. I arrived, took the car for a long test drive, thoroughly looked over ever inch of the car and negotiated the deal with Sean. When I picked up the car a week later, it was completely detailed and looked great. Sean even followed me to the gas station to fill up the car at the expense of the dealership. Really, I lost a lot of sleep when I thought about buying a car from an independent dealer, but Kingstowne proved me wrong. I took my newly acquired 2014 BMW 435i convertible to the BMW dealer and they confirmed that it was in great shape, however, it needed a tire replaced to pass Maryland's state inspection (much tougher than Virginia) which he had committed to covering anything needed to pass. He offered for me to come back to the dealership and he would give me a better used tire, which would have been fine. However, the drive is 42 miles in each direction in heavy traffic, so I opted to pay the dealer $430 for a new tire so it would pass inspection. I let Sean know what happened and even though he said he could have gotten a used tire for $60, he offered to send me $200 towards the new tire. That is a man of integrity and class!! In the future, I will always look only to Kingstowne for my car needs since I rarely purchase a new car!!