Cutlar and Sondra were extremely helpful during our recent purchase of a pre-owned 2007 Toyota FJ Cruiser. Sondra was very responsive to email queries about the vehicle and sent us several custom photos to answer some questions we had prior to driving to Wilmington to check it out (we live 1.5 hours away and found the vehicle online). Pre-sale inspection and test drive was a no-pressure experience. They gave us the space and time to do a thorough pre-buy and test drive at our own pace. Overall a quick, easy, and pleasurable experience. We will be back again!
I think Auto Wholesale is a smart business model for selling cars. First of all , the owner finds top notch cars and prices them reasonably. There is no sales pressure at all. As a matter of fact , I got to the showroom late in the day and wasn???t intending on buying. After I test drone the car I decided I did want it, but didn???t have my checkbook. The salesman let me take the car home and I returned to pay him the next day. Talk about hassle free service. And I purchased an extended warranty for 2/3 less than what a big dealership in town was going to sell me. I???m very pleased with Auto Wholesale and will be recommending it to anyone I know who needs to purchase a car. Cannot comment on quality of work as have not had to have any work done on my new vehicle.
The employees had been coming into a local hardware store I used to work at for years, always amazing and polite. I had kept them in the back of my mind to consider with my next purchase, and it paid off. The hurricane flooded my 08 Volvo and I was looking for another affordable luxury car with low mileage that would last. My fiance actually had known these guys for years as well and we purchased a 2014 Mini Cooper last month. 1 month later I'm still in love with the car and I can honestly say it was my 1st time buying a car without any anxiety! It was so smooth, the car I've been wanting for over 10 years and the environment didn't feel anything like a used car dealership. I've recommended them several times over the past month and will continue to do so!
I bought my Pathfinder from Bob???s a little under a year ago. My salesman Jud was extremely helpful and the company is as reputable as you can get. A day after I bought the car the check engine light came on and I ended up needing a new timing chain. They fixed it immediately and didn???t put it against the warranty they offered. Since then, they have done repair work for me at a very fair price, and have given exemplary service every time I???ve spoken or had work done with them. I???m a local and I???d recommend this car lot over any other in town. They have all you need, price, quality, and service!
Every sales rep was very knowledgeable and caring of all the customers that came in. I worked with Bryant and Jeff to find the car the I really wanted even though I was very indecisive. I’ll definitely be recommending this dealership to everyone.
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I traveled almost 2 hours to test drive a vehicle I saw on Cars.com. Thanks to GPS it was very easy to find the dealership. I was very impressed with the quality of cars they had available. I requested a test drive (via email) and was met by a friendly salesman (Jamie) who was helpful but not at all "pushy". I didn't buy the car I went up to test drive, but found and bought a dream car instead. They found me necessary financing which was also a great experience (Hanover Financial Services) and took care of all tax/registration details for me (in SC).
I haven't enjoyed driving this much in years!
I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
I contacted this dealer about a car that I was looking and the contact person did everything I requested! I asked for the build invoice and he promptly emailed it to me! I also felt no pressure from the sales person! Thanks for the info and pictures!
The best experience buying a car evah! The product they carry is excellent, every car I looked at, exceeded the norm. Don't let their casual atmosphere fool you. They are knowledgable, priced right, and will take the time to "make it hapoen".
I'm so disappointed, I purchased a 2009 Mercedes S550, we took it for a test drive before we purchased the car, it drove well, engine sounded great.. too bad we did not test the CD player, along some of the other features, like the phone, blue tooth, radio (crackles) and navigation systems . We purchased the car at below market value and now we are stuck getting the command center system fixed at a cost of $3000. I know the dealer knew this feature was not working, I just wish we would have figured it out before we purchase the car.
I have purchased 7 vehicles from this dealership in the past 11 years for myself and my family. They maintain the best quality inventory of used vehicles in the area and offer the lowest no haggle prices I have been able to find. Rob and Tim are excellent to deal with in contrast to the stereotypical "used car salesman". It's a pleasure to shop here.
Judson, Thomas, and Chuck were so helpful in helping me buying my first car!! I couldn???t of asked for a better group to help me. I???m so blessed to have bought my car here. My boyfriend also purchased his first bought car here. Amazing people and business. 10/10 recommend!
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