After researching the vehicle we wanted and prices for weeks (& sending out information out to various dealerships), we visited a dealership closer to us that had the exact Explorer we wanted. We ended up leaving unsatisfied with the customer service we received and searched again after we left, for a similar Explorer. That search brought us to Caleb with Apple Ford, he assured us that if we made the drive there they would give us the best numbers possible. We decided to hope for the best and make the trip- Caleb had the car ready out front, they had already started working on a deal for us, and ended up giving us better numbers than we expected! They beat any other dealerships numbers that we spoke with, Caleb was so great to work with from the start, Jackie was quick and efficient, and they had us out in record timing (per our request). We had such a great feeling after we left and are still very happy with the experience we had at Apple Ford - we will be back!
Excellent as always! Have been a Jeep lady for more years than I like to count, you folks are the best. Always feel comfortable and well taken care of, but I do actually think you all have improved service in the past two years and I was not complaining before!
I seriously never knew buying a vehicle could be this smooth. I live 4 hours from this dealership and would return in a heart beat. I dealt with the internet sales team to make sure it was worth the travel....it MOST CERTAINLY was! Excellent service and respect from the time I took my first step into the door right down to when I drove my truck off the lot. Highly recommended over and over.
Tom was a pleasant salesman, No presure.. He answered questions. Also, he stayed past store hours to complete sale. So I could receive my Nissan Rogue that* night. Great service! And I Iove my vehicle. Will recommend you to others.
I contacted Amanda a few days prior to my buying my car, as this was my first dealership car buying experience. She was very quick to respond and answered any questions I had. I came to test drive two cars, and she had them ready for me as soon as I got there. After testing those two out, she was more than willing to help me with any questions or if I wanted to test drive any more cars. We test drove one last car and that ended up being the one I fell in love with. I came back the next day and got everything situated in under an hour. Made my first car buying experience pretty flawless, and I was not pressured into anything which was a relief. Please come here!
I have probably purchased 20 vehicles and I have to say that this was one of the best experiences ever. From the time I walked in, I wasn't harassed by pushy sales people but was quickly greeted and directed to Matt to answer some questions. I asked for numbers on their vehicle and to get a number on my trade. By the time I came back from the test drive Matt already had everything prepared for review. Came back with my wife the next day so she could see the vehicle and came back 2 days later to pick it up. We were under a tight timeframe and I asked Matt if we could be in and out in 20 minutes. He said he would do his best and we were done in 15! No pressure, extremely helpful and a great value.
Tom was great. We came all the way from South Jersey to buy a truck and he made our experience worth the trip. Was a great help with transferring the tags and registration from PA to New Jersey. Would make the trip again.
Everyone was welcoming when we arrived. Matt went out of his way to find us the car we wanted and the finance manager worked to get us the best deal possible. We will definitely buy from Faulkner Nissan in the future.
After my car was totaled during a snow storm, I was undecided on how I was going to replace it. I searched for several days and was leaning toward a certain option, when I happened to find the exact make and model of car that I wrecked at Warwick Autopark, but one model year newer and with 30,000 fewer miles than my old car. They were quick to respond to my inquiry and very fair with their price so the same day I test drove it, I was able to sign the paperwork and put it in my garage. When we are ready to replace my wife's car, I know where we will start our search.
I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
We are from Red Lion, PA and traveled to Lebanon to purchase our family vehicle, a dodge grand caravan, and we love it. Our sales consultant, Mr. Bill Ehrgood, was a great person to work with and he went above and beyond to make us happy with our purchase. The customer service was very good and everything was done fast and no hassle. Everyone was so polite and helpful. I strongly recommend this dealership. So glad we selected Ladd Hanford.
We loved no haggling. We knew going in that the Jeep was fairly priced. Dale took time to explain financing and warranty information very clearly. And to boot, he was super friendly!
When we needed our 1st oil change, a local shop told us the bolt to the pan was stripped and we would need a new one. The estimate was over $800. We called Dale. He told us to bring the Jeep up and he’d fit us in. His son had the bolt off and the oil drained in 5 minutes. He also showed us that the other shop had done.
Honesty and Integrity at its finest.
Thanks Dale - H & P
Absolute great experience. I'm almost 60 years old, have purchased many vehicles, and this is probably the best experience yet. Randal and Dale were professional, polite, and a joy to work with. Do yourself a favor and shop here for your next Wrangler. A++++++
Great service! If you are looking for a car go no further. Thanks!!
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