Financed my first car here! Chrysler 200. Staff was excellent, process was easy, laid back, absolutely no pressure, unlike other dealerships. Would purchase here again in a heartbeat. #buyrightwithReece
Ayo took great care of me! I also got my windshield cracked fixed
2019 Jeep Grand Cherokee Limited Review
Jeep it’s more than a ride! It’s a lifestyle!
by Robert Howard Harrington from Newton, Massachusetts
May 14, 2019
5
I leased my Jeep Grand Cheerokee from McGovern!!!
The Jeep is amazing. Plenty of leg room. Great convenience features.
Plenty of room for my toys...with the seats down I had-
My street hockey gear
Inline skates, hockey stick and safety gear.
All of my fly fishing gear
Rods, tackle boxes, waders
And my Specialized road bike
There was still plenty of room for more!
Today, Feb 2, I was informed by a service manager that the repairs to my 2009 Jeep Liberty were completed. I drove to Ed Voyles to pick up my Jeep at 6:00pm. When I arrived I was told to proceed to the cashier to pay for the repairs to my Jeep. There was a long line of customers waiting to pay their bill. I thought it would take a long time but I was pleasantly surprised at how quickly the cashier, Liz, processed each customer with a friendly and professional manner. She is a great asset to Ed Voyles Jeep. She should be considered for February Employee of the Month.
2019 Jeep Grand Cherokee Limited Review
Grand Cherokee
by Tonyn17 from Point Pleasant
May 10, 2019
5
Total comfort and proformance , great product. Roomy cabin with all the bells and whistles . I would recommend this vehicle to any one for any various reasons.
I was apprehensive about buying from a small independent lot since I have always purchased new. This was especially true considering we were buying a car for our daughter's senior year in hs that would hopefully take her through her college years. We met with Tim after making an appointment to see a Pontiac g4. Once we got there we ended up looking at several cars since they had so many nice ones on the lot. we ended up with a Ford C-Max. much much more car than what I expected to get for the price I got it for. In fact it's nicer than my wife or my car are. My daughter loves it! They are knowledgeable and felt they were being completely honest with me at all times. Id recommend this place to anyone. The one thing I did not like was Tim would not negotiate the price of the car with me. However once I got home and looked up the vehicle I found out that it was four times more brand new so it was a good fair deal anyway.
2015 Jeep Grand Cherokee Limited Review
Nicest riding SUV I've had.
by Jeffjeep79 from Wendell,NC
April 7, 2019
5
Nice SUV, v6 is very strong. Have not had to switch from auto 4wd yet. Plenty of room for 3 kids and luggage. Lots of opinions on the limited model.
I recently purchased a 2019 GLC 300. Malcolm helped me get a car built with every option I wanted. He was not pushy and provided details on all of the options I considered. David was quite knowledgeable about all of Mercedes Benz???s additional offerings, such as an extended warranty and maintenance package, and graciously provided an explanation of each and documentation, as requested. Kode expertly trained me on my car???s features and has offered additional training, which I will schedule. My overall experience in purchasing the car was positive. Plus, I???m pleased I purchased the maintenance package, which includes car washes I???ve already started using.
2015 Jeep Grand Cherokee Limited Review
Best car I've owned
by Hcruz (Bikelife) from LAWRENCE Ma
May 5, 2019
4
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
Ed Voyles KIA - 1st stop when looking to purchase a new car & was greeted warmly & with a smile by CURTIS THOMAS, who was very thorough in determining what I was looking for and telling us about the various models. Curtis was also very patient throughout the process; esp. since he was working with my daughter & me (dynamic duo), and was concerned about my wants/needs in a new car. I was able to test drive a KIA EX, but was not completely sold at that time, although quite impressed.
We visited several other dealerships and preferring the same make of car that I owned for 14 years, I returned to purchase a KIA EX thanks to my interaction with Curtis. He was very professional, always calm, patient, not pushy, didn't bug me every day with phone calls as other salespeople did, and wanted to meet my wishes and needs in a car. IMO he is also a man of integrity. Curtis spent more time (over several days) with us than I could ever have imagined and even when it was late in the evening his demeanor remained the same. So if you're looking to purchase a car, new or used, I highly recommend Curtis Thomas.
Kudos and thank you very much to Curtis Thomas and Larry Hayden, Finance Manager; two very good and helpful men, and assets to Ed Voyles KIA. They were available and answered follow-up questions after the purchase.
2015 Jeep Grand Cherokee Limited Review
Best driving suv
by Davelom from Old Bridge Nj
April 20, 2019
5
The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive
My husband and I visited the dealership for service work on our 2015 Yukon. We wound up looking around the lot with a great sales guy, Rubens, and decided to purchase a new 2018 Yukon! He and his boss, Jon, were pleasant and great to work with. The service department and Nick were exceptional! The man who did the paperwork made it easy.
2014 Jeep Grand Cherokee Limited Review
Jeeps are all I buy. They are awesome!
by SidneyJ from Jackson, MS
May 11, 2019
5
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..
Shelby sold me my 2014 Jeep Sahara, and she was excellent. Super great with her words and answered any questions about the vehicle I had. Her and everyone that works a Carl Black was very warm hearted, even being inside was laid-back with the TV on and they???re very own dog (super sweet) I would recommend all of my friends and family looking for a vehicle to definitely stop in at Carl Black and visit Shelby!
2017 Jeep Grand Cherokee Limited Review
Great
by SunshineCaraway from Perdido Alabama
March 14, 2019
5
This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife
I've gone to several car dealerships over the years and never once have I said I would buy my next car from any of the dealerships again; even before my purchase was complete, I knew that I would be buying my next vehicle from Carl Black and would recommend friends and family members looking for a vehicle, to go to Carl Black. To be honest, the day I bought my vehicle was the first day I had started looking to purchase another vehicle; I was not 100% set on getting one at that moment, but I was sold 15 or so minutes after walking into Carl Black. When I arrived, someone opened the door for me, then I was introduced to my salesman and we had such a candid conversation, it felt like I was in the backyard having a talk with one of my brothers, not buying a car. My salesman (Allen Young) was professional yet friendly and accommodating, he listened to what I had to say and not once tried to rush or push you into anything. My entire experience was so non pressured and relaxing that I made my decision to purchase my vehicle from Carl Black without going to another dealership. To sum it all up, professional service without pressure or hassle, friendly accommodating attentive employees that make you feel relaxed from the time you walk into the door. If you're looking to purchase a vehicle from a dealership that makes you feel like family; I would recommend Carl Black for the best car buying experience ever.
Has all the smart features, comfort and safety features I wanted. It has plenty of room too. The interior provides for a quiet environment. The music system is cool and di I mention, it has great pick up. It handles well, holds the road well.
After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)
2019 Jeep Cherokee Limited Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
I bought a used 2013 Ford F-150 from Alex Dorrego at ALM Gwinnett and whole process was fantastic. Alex was extremely professional and did everything he could to get me the best price possible, and even took care of a few cosmetic issues free of charge (torn leather seat, faded paint, etc.). He even mailed me my license plate when I accidentally left it behind. I am totally in love with the car and now I couldn't say better things about Alex and ALM Gwinnett!
I went to purchase a Mercedes today and I dealt with Theo. Came into the dealership and no one scouted me or my husband out until a nice gentleman named Theo came and saw that we were being helped and took the initiative to care about out needs. He was pleasant, honest, and if he didn't know the answer he didn't "make things up" he would actually say I'm not sure about that, BUT I will go find out. I arrived at the dealership approximately 6:15pm and I was in the finance office completing my deal around 7:45pm... Drove away with an awesome clean low mile ride with a tank of gas!!! Thanks Theo for your impeccable service and your willingness to do what it takes to satisfy your customer!!!! Also the finance guy was great also!!!!
Excellent customer service at Rick Hendrick Chevrolet in Duluth. Jonathan Spencer is the best, he went above and beyond! He explained everything to me in detail and made sure I understood everything and listened to all my needs.
2017 Jeep Grand Cherokee Limited Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
5
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
Since I moved to GA 3 1/2 years ago, this is where I've been getting my car service. I've not had any problem at all. My service advisor Jeff Williams has been the very best customer service professional person I have ever come across. I strongly recommend RICK HENDRICK BUICK GMC to anyone especially the service department you will get the very best service.. I recently took my car in for an oil change and brakes, everything was done Perfectly. I am sorry this will be my last visit since I'm moving on from Georgia but if you're here in Georgia and looking for a good place to take your car in for services I highly recommend Rick Hendrick GMC in Dilute GA to you!! Thank you Jeff Williams.
2015 Jeep Grand Cherokee Limited Review
By far my favorite vehicle I’ve owned
by Jen W. from FLORENCE, SC
April 20, 2019
4
I love my Jeep Grand Cherokee Limited edition! A very sleek exterior and interior design. Only complaint that I would have is that the front of the vehicle could use a little more storage space. The ride is extremely smooth and comfortable compared to past vehicles I’ve owned.
A bit of a drive for an oil change/tire rotation BUT I am never disappointed by this dealership???s customer service and service department. They gave me 50% off with a Back to School promotion, took me on in when ???Oops, my appointment is for tomorrow?!??? 😬, washed my car AND my rubber mats and had me out the door in about an hour. #GwinnettSubaru #BestSubaruDealershipinGeorgia
2018 Jeep Grand Cherokee Limited Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
Riaz and the whole crew has been excellent in helping my wife and I with all problems and they are very courteious.i would recommend the dealership to anyone.
2019 Jeep Grand Cherokee Limited Review
Best vehicle ever!
by Sami Onstad from Burlington Wi
May 16, 2019
5
This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!
Awesome customer service! Very efficient and very professional. Everytime,I???ve had to come to the dealership,I???ve alway been treated very well. I like all the people that I have come in contact with at Lou Sobh. I really think it Honda???s way, I was on vacation in Florida over the summer, got a screw in my tire. I first went to tires plus and the want to sell me a new tire, right the bat. Not even the same one I had. I left and found the closest Honda dealership, drive in they were friendly and wanted to help. They said they would take a look at it,if they could fix it it would be $15.00 if they couldn???t they would come talk to me. I made myself comfortable with a drink they gave me and a snack. A shot time later the gentleman came out and said they fixed my tire. I paid and was on my way. When I was driving home I noticed a different sticker on my window. I checked my oil maintenance screen,when I left for Florida I was at 70% oil life. I was at 100%. I was so impressed😊 That just goes to Honda is pretty amazing in customer service! I work in customer service too. Lou Sobh,Honda is the best!
2018 Jeep Grand Cherokee Limited Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
If you want above & beyond service, this is the place to go!
by KELLIFLEEK from DealerRater.com
December 3, 2018
4.5 (2657 reviews)
My husband and I were not expecting to walk off the lot with a new car the day we visited Sutherlin Nissan. However, the customer service that you will receive here is top notch! Fisher Olliff was outstanding from start to finish! He set us up with Phillip who was patient and willing to search the lot for us to test drive three different vehicles, including the Kicks which had just been delivered! After falling in love with the 2018 Nissan Rogue in a stunning shade of Caspian Blue, Phillip and Fisher accommodated our requests and put together a package that we could not say no to. Sutherlin ranks above the rest when offering fair trade in values on your old vehicle. Ryan assisted us with the financing and out the door we went in my very first brand new car! From start to finish, each employee at Sutherlin Nissan made sure that we felt special and were taken care of during every minute of our visit. I can assure you that they have gained a customer for life! :)
Very thorough and professional. Service advisor, David, wrote up requested 90,000 mile service and reviewed system for active recalls. He found dealer finally had the parts to fix the fuel pump problem so that was done at the same time. Even though it took a little longer than I had originally planned, the convenience of getting it done on the same visit was great. Thank you, David. Two additional problems found during the multipoint inspection were explained and serviced that day. Again, thank you for the convenience of getting every thing fixed on the same day. Kudos to David and the mechanic (don't know his name).
2014 Jeep Grand Cherokee Limited Review
Most durable, comfortable, versatile.
by HML207 from Westbrook, Maine
May 9, 2019
5
I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)
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