*Insert cheerleaders here*
Roy, Roy, he's THE man....
If he can't do it....
Seriously though....we drive in from toooo many hours away, to get a specific truck...called when we were on the way, he held it while we were on the road, met us when we pulled up and was an excellent guy all around. They worked with us and we drove away with my truck, as planned.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Pros: Quick response. They provided CARFAX, additional car pictures and information about previous repairs. Price was reasonable. Easy to apply for financing on their web-site.
Cons: Narrow parking space. They have lots of cars and I couldn’t park near the office.
I visited Gwinnett Chrysler recently with the intent of looking for a new car to purchase in the next couple years. I was assisted by Lamoris who was very knowledgeable and helpful in helping me to identify the next car I would like to buy. Very pleased with his professionalism. Thank you!
Riaz Ali was the technician that worked on my car. He was very knowledgeable about my car and he showed me other services that my car needed without no pressure to buy. I loved that he was honest and even offered coupons towards the extra services need. He definitely stands above excellence. I only want him to work on my car! This dealership has a real jewel and his name is Riaz Ali!! Thank you for the experience and the excellent customer service. I will definitely be back!!!!!
I have a 2007 Chrylser Aspen which I purchased from this dealership in November 2007. I have had a wonderful relationship with the service center here since then-over 10 years now. And I can say I have been treated with respect as a returning customer not only for service but also bought another vehicle here in December 2014.
Jeffrey Reynolds is the coolest and friendliest dude I've encountered during my visits and he has always been most helpful to me over the years making sure I get to right services at the right time for my SUV. This last visit (4/3/18), I met Ali Riaz and he seems to be a great asset to your dealership also-I didn't have to wait but about an hour as Ali took care of my SUV quickly and professionally. What a welcomed change from the past of sitting for hours and hours for service.
Keep up the good work and I will continue to come back.
I have never been treated better!!!!!!!!!!! Every car lot I go to they take one look at me (Tiny, Asian and a woman) and they try to talk to me like I'm a little kid or like I have never even SEEN a car before! It's so frustrating!! I went up there last Saturday and I was greeted by a woman! She (Liz) was great! She told me she understood how I felt and told me I didn't have to worry about it happening here, and I didn't!
I worked with her for a while and then I started working with a man because she had to step out. I was worried that she wouldn't get credit (because I had found my Jeep) and then he told me that they don't work on commission!!!! What??? A car lot that has their priorities straight?!? Never thought I would see the day! Liz and the staff at The Preowned Store are truly a gift if you are looking for a nice Jeep at a great price!
You absolutely have to stop by here and look at all of the Jeeps! All of the staff is wonderful and helpful! You will not be sorry!
So, almost missed this place because I ALMOST listened to some of the negative reviews. Glad I decided I could make my own mind up. This place is top notch. not only found a great jeep at a good price the service was excellent.
2 weeks after I took it home we had our 1st big rain and I discovered I had a leak in my soft top. Called the guys up and with no questions asked I was given a brand new soft top. They installed it while I waited and even fixed a problem with my door that I hadn't even noticed yet. Wasn't charged anything and they apologized for missing the leak in the first place. Had I bought this anywhere else I would have been straight outta luck.
I really hope no one else lets a few bitter people make up their mind for them about this place because they will miss out on an awesome buying experience.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
I wanted to let you know that Darwin in the service department was excellent, he treated me like a family member, like his auntie! Very knowledgeable team.
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