Used Kia Forte for Sale in Fairfax, VA

I just bought a used Kia from them on 4/4/2017. The car needed some service work after I bought it. I can't tell you enough just how amazing the staff is! My first contact was with salesperson Quinton. He was just fantastic! Great guy. I went to see 7 other dealerships of various makes. But, it was my experience with Quinton that made me come back. I bought the car from Farouq as Quinton was out sick. Again, fantastic experience! The service department went way above and beyond customer service. I dealt with Jeremy Smith, Jeremy Edwards, and Scott. This team is top notch! Even the cashiers were great! Bottom line, I have not (in my 48 yrs) had this great of an experience with any business i na long time! This dealership is why I bought a KIA. This experience was beyond awesome!

This car is amazing, it looks like a luxury car on the inside, drives really smooth, looks very sleek on the outside. It’s great on gas.. i love my car.

I had another exceptional experience, purchasing a new vehicle from Billy Brown and his team at Ourisman Chantilly Kia. Cristian Turcios was my sales consultant and took great care of explaining the nuances between the different Kia Optima Trims. Although, I already knew that I wanted to replace my "old" Kia Optima EX with a newer model Optima. Unfortunately, I got myself a little lost in all the options each trim offered. I kept asking detailed questions on each different price point of both the EX and SX models, which Cristian explained in great detail without pushing me into a certain model or hurrying me to get to the next customer. I was impressed by his patience and determination to explain everything to my satisfaction. I experienced the same courtesy and professionalism from Derek Boateng, the Business Manager when he explained the advantages and/or disadvantages of the many financial options available to me. He also took great care to make the financing process simple and easy, ensuring I won't have to be inconvenienced by having to register the car myself or going to the DMV for any reason at all. After all the papers were signed and I had the keys in my hand, the "details guy" Derrick Ice, took me to my new car and explained all the new electronic options (gadgets) that come with the new models, before sending me off with a full tank of gas and a complimentary carwash. He also helped me pair the car's blue-tooth with my cell phone before I departed. I was lucky to have purchased my vehicle over Memorial Day weekend, as Kia offered a multitude of financial incentives. But Billy Brown, the General Manager at Ourisman Chantilly Kia, took it a step further and offered additional incentives that made the purchase even better. Billy was also willing to take time out of his busy schedule to sit down with me and explained the financial options offered between financing and/or leasing the vehicle of my choice and which of those may be better for me. I don't typically purchase a new car the same day I walk into a dealership. I actually started the "research process" of the different options and trims on each vehicle a couple months ago. There was one more representative that went out of his way to answer the multitude of questions I had via many, many emails - Felton Worrell. He kept in touch with me via email and provided detailed answers to every possible question I could come up with. Unfortunately, Felton was not available when I finally came to the dealership to make my purchase. Nevertheless, I was impressed by Felton's dedication to answer every question to my satisfaction. Ultimately, I am very impressed by the professionalism and dedication to customer satisfaction by the whole Ourisman Chantilly Kia Team. I will definitely return to purchase my next Kia from this outstanding team!

This car has everything I need. I love the integrate and hands-free features. It's very roomy. It has "get-up-and-go" when I want it, etc. I love it.

I came here looking to replace my 2002 Cebu Trailblazer with a 4Runner that they had on the lot. The salesperson I dealt with was Frankie Cox. She was professional with a great bubbly personality and made my car buying experience pleasant and enjoyable.

I think I will have this vehicle for years. I love the way it drives and the feel of it. Thank you for the assistance

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

This is a pretty good car for the price. Fuel economy is very good. It performs well. I would consider buying another Kia if it was from a different dealership.

On March 13, 2018, I had my car in for a recall to fix the second row outer seat striker bracket. The entire process from beginning to end was very efficient, and your service advisor, Julio Carrascal, did a superb job in leading me through the process. I was also pleasantly surprised to learn that your staff had washed my car for me before I picked it up. What a nice treat that was! Thank you.

Bought this car a day ago and behind the wheel is peeling not to happy about this at all but love the outer look and the seats and drives great

I don't usually write reviews, but our experience with John and Steve at Cherner Brothers was so good it merits an exception. After several shady experiences elsewhere, we found a great car there - and were in and out with all the paperwork done in less time than it takes to check out at a supermarket. We're looking forward to buying and selling all our future cars here.

Purchased new and am now going on 104,000 miles. Super reliable, peppy, and affordable. Other than replacing brakes and new tires, the only maintenance needed has been oil changes and suggested manufacturing maintenance. Trunk cargo is HUGE. Great in snow with snow tires. Unfortunately, the engine just started making "ticking " noise. Guess it's time for another KIA!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

We have not had theForte a little over a week. To this point the only issu is getting used to the layout of the controls. Being a creature of habit sometimes it takes w while to get used to something new but so far everything is great.

No one wants to pay for car repairs; however, you must take care of your car for your car to take care of you. Fitzgerald of Wheaton runs an honest and professional car service business. They explain what needs to be fixed immediately and what can wait. Some repair shops out there tell you that everything needs to get repaired right away. They are professional and I would highly recommend this service shop to everyone.

I love my new car. My last car was a sorento and I was looking to save money and my new changed was perfect for that.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This car is an awesome car with great features. I enjoy all the diffrent things it does it good on gas and has great power for speed. Very comfortable.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

this car you cant beat fuel mileage it gets it gets 38 to 45 mpg on a long trip we bought it one day and lift for virginia the next and we both love it

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

This car meet everything I thought it would be and i love it. My grand kids love the car and cause we can listens to you tube

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.

I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!

This car met all my needs most liable car I have driven and owned good on gas and mileage plenty of legroom from front to back

I bought a 2016 Lexus GS 350 two weeks ago through Carvana. What drew me in initially was a great price (nearby dealership was about $3,500 more for almost an identical car with similar mileage) and a user friendly website that made it easy to tour the car. You also get a FREE copy of the carfax report. With saving as much money as I did I wasn't expecting good customer service. Boy was I wrong, when I called to discuss adding a trade in car to my purchase I was greeted by a positive helpful person. All my future calls to confirm pickup date and verify my back account funds were also with very upbeat positive customer service people. I was relived with how stress free they made the process. They have even streamlined how they verify you have enough money in your account for car purchase. The 7 day money back guarantee is nice and I was pleasantly surprised that Carvana sent me emails following up on how car was driving and reminding me how many days I had left on 7 day guarantee. Other companies would have gone out of there way to try to make your forget about the 7 days to lower the chance you might return. This showed me the confidence Carvana has in their car quality. I bought the car on Black Friday and was very impressed that the day after my 7 days was up. Carvana made sure my $1000 promotion check was overnight mailed to me. Picking up the car was a fun experience with putting the token in the machine. Lastly and most importantly the car drives great and looks exactly like it did on the website. To be safe I took it too dealership for an inspection and they confirmed the car was in great shape and the tires were basically new. My next car will also be from carvana.

I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!

Wow. I bought this vehicle as a replacement to my commuter car that was end of life. It is way more than I expected. Out of the door, it was about 15k with service package. On a good day, this car gets over 40 miles to the gallon! I drive about a hundred miles a day and this car is super comfy. I am 6'1" tall and I fit perfectly fine in this car. There is so much leg room in this car its unreal. The car handles great, gets great gas mileage and is super comfy. I would totally recommend the Kia Forte for anyone who has a long commute.

I purchased my new Subaru Forester in December 2015. Sales was great, not pushy, gave me a fair trade on an aging 2005 Pontiac Vibe and the no haggle price on the Forester. Service experience also great. I have been back 3x for service or repairs. Most recently Friday, 6/30/17, with Donnie V. The service and show room are under construction but the waiting trailers are comfortable, air conditioned and have bathrooms available (no porta-john). Complimentary coffee, tea and light snacks also available. The staff as always was friendly and knowledgeable. I can't wait to see the results of the construction for both service and show room areas. I'm sure it will be beautiful.

Always looks new...has lots of room..easy to transport things. The hatchback is a wonderful car. The car feels like a mini Sports car, it definitely has a kick to it.

This the fourth KIA we have purchased in the past four years from Armen Tangyan, a Sales Consultant at Darcars KIA in Lanham. He was consistently prompt, courteous, fair, responsive and straight forward. I have such confidence in Armen's integrity that I handled most of the transaction details by phone thereby reducing the time my wife and I needed to spend at the dealership. He even delivered the car to our home with a full tank of gas! I am not in the habit of taking the time to write reviews but I felt it was a well deserved due to high level of service he provided to my family.

This car meet all my needs. Excellent customer services in the dealer Phil Smith Kia that give us a lot of previous information that made us feel a proud owner. It's just the right size, has very comfortable seats and is loaded with technology. Very quiet, and smooth

They're currently under major renovation, hence the 3-star facility rating. I'd have scored even lower from before the renovation, as their previous customer waiting area was dirty, hot, grungy, and uncomfortable. Their cashier is very bad at customer service, but that was more than made up for by James, the Service mgr, who's the only person in 3 years of Kia dealers who flagged the multiple recall repairs my 2014 Kia Soul! required - that's exactly the kind of professional product knowledge and attention to detail that I expect from any dealer. As long as he's there, and manages my car service and repair, I expect to rate them 5 stars. Their shuttle drivers were courteous and helpful as well. The other two people in the office I've dealt with - a service scheduler, and the cashier - both lack decent customer service skills. The scheduler merely does as asked, and never flagged my recalls on either visit, and the cashier/receptionist lacks basic courtesy.

Love the fuel economy of this KIA Forte the ride is nice comfortable and quiet it has all the standard features needed for a EX except cruise control and a spare tire would be nice instead of a inflation kit other than that it is a well liked vehicle I hope it gos 200K miles time will tell of the longevity of this Kia it will be well maintained and cared for

When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searching various dealers when the 2019's just started to arrive I could not find the truck with all the options I wanted. I didn't want to buy a 60k+ truck and not have it perfect. Due to that I decided to place my first Factory Order for a car and build it to the exact specs I wanted. I was connected to the sales team at Ourisman in Clarksville, MD and I could not be happier with the end result. I live in Northern VA and the drive for me was about 80 miles but it was worth every bit of my time. I placed the order for my truck on Saturday 4/28 and it came in 7 weeks later on 6/16 when I picked it up. Through the entire process I was helped my Matt Moon in sales. Matt was super responsive with my all my questions while I was waiting on the truck and let me know the day it made it to the dealer. Matt made for a very pleasant buying experience and I would recommend anyone to him. My entire purchase was a NO NONSENSE process and it was an amazing experience. My sales price on the truck and trade in on my car were all agreed to when I placed the order back in April. There was no discussion of price when the truck came in and I actually got the truck for EVEN LESS since I could take advantage of a new rebate that I could not use before. I really got an amazing price on this truck. If you are in the market for a new truck there is nothing better on the road than these 2019 RAM's. You just have to test drive one to know how great they really are. The interior in the high end trims like the Limited I purchased are just jaw dropping gorgeous. Do yourself a favor and go check one out at Ourisman in Clarksville, MD and ask for Matt. He will be sure to take care of your every need! ~Ryan Y

I love this car. Rides beautifully even at 75 on interstate. So economical. Comfortable. Great for the average family. Better than the Camry I owned.