Used 2022 Lexus ES 350 for sale near River Grove, IL

I want to express my sincere appreciation to Lexus of Arlington for the outstanding service I recently received for my RX350. From start to finish, the experience was smooth, professional, and efficient. The staff was courteous, knowledgeable, and made me feel valued as a customer. They addressed my concerns promptly and got my vehicle serviced much faster than I expected, without compromising on quality. It's clear that they take pride in providing excellent customer care. Thank you again to the entire team at Lexus of Arlington?your dedication and attention to detail truly made a difference. I highly recommend this dealership for anyone in need of top-notch service!

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

Took my first long distance trip. This car is awesome!! Smooth ride! Handling great! Felt like I was in the most luxurious car ever made!

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

this is my 4th es350,,,good comfortable car but they don't change .have a 2020 ,,looking at 2023 it's the same car execpt for the touch screen,,,same wheels ,,,colors ,,,interior choices arn't the best ,,,,at least change wheels and different color choices

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

The car over all is good, but the technology package is terrible! It is inconsistent connecting to iPhone, can’t use push button or voice feature for calling without manually pulling up number from phone, difficulty switching between Sirus XM and apple play. No touch screen and cumbersome to use. Also, may be petty, but for the price the 2019 should have power mirrors. Wish I had shopped other luxury makes before purchasing.

Found the new 2023 suburban silver grey suburban I wanted on cars.com at Webb?s dealership. Drove 177 miles in my son?s Sierra pick up where Jason answered all my questions and completed the sale. All employees and facilities at web where friendly, clean and professional. Jason made my purchase possible by keeping the Sierra at the dealership until my son could pick it up one week later after arriving from O?Hare airport. As a lifelong Chevrolet customer, I highly recommend Webb to everyone.

Coming out of a 2013 GS350 there are things that are better and not as good. The seat in the GS350 was way more comfortable. The GS350 was rear wheel drive and handled a lot better than the ES350. Not impressed with the ES350 and the 8 speed transmission either. I comes out of overdrive and downshifts just going over small bridges. The ride is about the same.

Nick and his team helped us choose and purchase a new car , thanks nick. Will be back

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

Very nice team members and clean atmosphere everyone including the sales group were great. Select was lacking

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Wisam and Mostafa were patient and explained the features of all the vehicles we were considering. We test drove 3 different models before deciding on which one to purchase. At that point, Sadi walked us through the finance portion in great detail with professionalism and patience. Excellent dealership!

Nice experience with David Campos, Kevin Boyle, and Barb Smith. Straight forward pricing . They swapped a battery prior to test drive. Able to do paperwork quickly.

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.