Toyota Avalon for Sale

Trade-In process was not what we expected. It wasn’t transparent about what they were doing, and when we ran out to the car to get our insurance card they advised us they drove the car around the lot and had moved it. Not an issue, just would’ve been nice to know they were going to take our car for a drive. Trade in value offered was lower than KBB value for trade in. That was a bit of a joke, however, it’s to be expected these days. Still not enjoyable. We came to look at a brand new 2019 4Runner trd pro. We were given the opportunity to take it for a drive in the lot to keep the miles low. Due to the new shocks on this year, it made it harder to really understand if it was worth opting for the more expensive 2019 or getting a 2018. This experience could be better considering the Fox shocks package on the new. The all weather mats inside were for a Lexus, not a 4Runner or a trd pro. The manager seemed to scoff a bit when I asked if they could get us the 4Runner all weather mats that belong with the package, considering it was an extra $100+ upgrade added to the price. I was told some story about how they’re made in the same factory as the Lexus, blah blah blah and had to really persist that if I was going to pay the upgrade charge on MSRP, I wanted the official mats for my make/model, not a Lexus. Finally got them thanks to our salesman continuing to ask for us. The buying process was pretty straight forward, it just took forever and could have been streamlined to be far more efficient for the buyer, and the staff. Our salesman was very nice and was very accommodating of our 9month old who was not approving of our intentions to be at a dealership instead of his play area. :) Due to the weekend hours, I was not able to call my credit union for finance. I opted to sign what they offered with the expectation that I had a week to gain my own financing or default to their offer. This was a nice option and would have allowed me to contact my credit union Monday. However, once in the finance office we were told it only saved a couple hundred dollars in interest, so no sense trying to get our own financing and taking a week to close. So the added pressure of closing then vs in a week was an obvious one. It did make me feel a little under valued as a paying customer to know my perception of saving a few hundred vs his perception of a few hundred was no where near the same. Typical finance guy, but could leave some room for improvement there. We did really like the add on options for maintenance, warranty, etc and thought it was a nice added value for the purchase we were making. Upon purchase, our salesman offered to take pictures for us next to our nice brand new 4Runner with 5 miles! It was very nice that he stayed late until we completed finance steps and walked us out to the car. A few weeks later we called up our salesman since we were in the area and he ran our 4Runner through a free quick car wash and tire shine. That was a nice perk and really showed customer service above and beyond.

I'm very happy with the service received. Also, Justin my service adviser was excellent.

Ali makes car buying easy! His prices are fair and his customer service far exceeds that of the big box dealers. Even though I’m moving out of state, I will be returning to Ali to purchase my next vehicle too. Thanks Ali!

It???s known that the service of Lexus IS excellent service, however adding an expert like Raymon Tanyos to it, the result is service unparalleled in the world, I own another Lexus in Monaco, that???s why I have the international experience about Lexus services internationally that is why I am qualified to make my statements about Mr. Tanyos, he is not only knowledgeable about his job but his advices and help for me are unmatched, he is a real expert in handling the service requests, his explanation is wonderfully simple yet fully technical to be understood by anyone Regardless of your level of engineering, he is the star of the service department, every time I visit for service, I look for him, I feel confident when he is handling my service visit, I am lucky to had his perfect help many times, and I am looking to have him for every time I come for service, Thanks Mr. Raymon Tanyos.

Toyota has a recall on engine. Koons Tysons Corner Toyota dealer informed me and completed the check-up and updated the software. The entire process is streamlined, fast, and professional.

They gave me the info what I want but they were not friendly. The price was ok but it was not great. They have larger selection than the others. Not playing with hidden price or options

Advisor was Brian. Had no complaints at all, Brian was very polite and explained everything well. The facility and customer lounge were great as well.

They are the best, specially thanks to James for my car ad-hoc service for break pad and rotter issue. They listen to me and resolve the issue by replacing new parts with no extra cost to me as the vehicle is in warranty.

We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.

Excellent customer service best place to buy a car specially babak my agent professional seller he welcomed me perfect his appointment scheduling was awesome he explained the car features perfect and then we had a test drive which was best also for car warranty and all other he explained very very well also Jacob finance guy was fantastic I want to thank them and in future I will definitely deal with them.

I was very pleased with the salesperson, Jonathan Delacruz along with the accounting person, Steffan , they really worked patiently to get me a good deal and a suitable car. I drove out with my new car the same day. I highly recommend doing business with them, you won't regret it.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

2009 Honda Accord I really like this car . Thanks for helping. Go Look for Ammar Hanjra very knowledgeable Finanace Manager. Maximum Auto has a huge selection of used cars.

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.

Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.

Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.

I always receive exceptional quality service from Regina White. She is honest, helpful and always courteous. Regina takes time to explain the problems) and provides you with options.

I got the car I wanted at a price I wanted, even though I had not planned to purchase at that time, so I couldn't pass it up.