Used 2022 Lexus ES 350 for sale near West Dundee, IL

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

Excellent purchase experience at Mercedes Benz of Naperville! Good experience from initial contact to showroom visit, test drive, demonstration of car?s features and purchase.

Took my first long distance trip. This car is awesome!! Smooth ride! Handling great! Felt like I was in the most luxurious car ever made!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

this is my 4th es350,,,good comfortable car but they don't change .have a 2020 ,,looking at 2023 it's the same car execpt for the touch screen,,,same wheels ,,,colors ,,,interior choices arn't the best ,,,,at least change wheels and different color choices

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

The car over all is good, but the technology package is terrible! It is inconsistent connecting to iPhone, can’t use push button or voice feature for calling without manually pulling up number from phone, difficulty switching between Sirus XM and apple play. No touch screen and cumbersome to use. Also, may be petty, but for the price the 2019 should have power mirrors. Wish I had shopped other luxury makes before purchasing.

I want to express my sincere appreciation to Lexus of Arlington for the outstanding service I recently received for my RX350. From start to finish, the experience was smooth, professional, and efficient. The staff was courteous, knowledgeable, and made me feel valued as a customer. They addressed my concerns promptly and got my vehicle serviced much faster than I expected, without compromising on quality. It's clear that they take pride in providing excellent customer care. Thank you again to the entire team at Lexus of Arlington?your dedication and attention to detail truly made a difference. I highly recommend this dealership for anyone in need of top-notch service!

Coming out of a 2013 GS350 there are things that are better and not as good. The seat in the GS350 was way more comfortable. The GS350 was rear wheel drive and handled a lot better than the ES350. Not impressed with the ES350 and the 8 speed transmission either. I comes out of overdrive and downshifts just going over small bridges. The ride is about the same.

Dean Bustami in service has been in charge of all my cars for 20 years . I wouldn’t go anywhere else

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

Just got our first Lexus, the whole process was very smooth with no price haggle. Robert Pesce was immensely helpful, he understood what we were looking far and we were able to get the right vehicle in a short time despite it being in high demand. We forgot a few things in our old car that we traded, Robert mailed those to our home. Very happy and satisfied. So immensely grateful to Robert Pesce for his kindness.

Great service. Took care of the general service plus a few other things that needed attention

Service has always been great! Chris was ready for me and had a loaner available. Got done in a few hours and was not rushing me to bring back the loaner! Great place to get your Lexus serviced!!

Hreat service!, loaner was very convenient. Dealership was spotless which is always appreciated. This is why Mc Grath is a leader.. Maria in customer service expects perfection and delivers it everyday. Thanks to her team. This is why I keep coming back,