Used 2023 Lexus ES 350 for sale near Dulles Town Center, VA

I recently purchased a 2022 Lexus LS500h AWD trading in my 2022 LexusLS500 Luxury. The vehicle I bought was a L-certified fully loaded with 3,500 miles and the one I traded was having just 8,690 miles. I was upgrading mine since the LS500 was deeply depreciating almost 50% in less than a year for no reason. I experienced a flawless dealing and transaction from beginning to end. I did my business with them after my intense nationwide search. I was offered retail price range for my trade-in and the best price available nationwide. I can’t be more happier. My sales person Mr. Mail and Dorg were incredible, honest, sincere and proactive through out and finance person Mr Azad was the best finance manager I ever met so far for my various purchases in my life. They truck me the car I purchased and picked mine from Tennessee within 48 hours once transaction executed. From my experience, I highly recommend them to anyone without any hesitation.

Koons has maintained my Jeep twice annually since 2019 to my great satisfaction and pleasure.

I had a wonderful and pleasant experience while purchasing my new Lexus. Ms Queanna Walker was great from start to finish, explaining to me all I needed to know about the vehicle I wanted to purchase. He manager also came over to reassure us about the choice we had made I forget his name am sorry! I love and am enjoying me vehicle to bits. Keep up the good work Ms Walker. My only wish would be to have the emergency assistance kit as part of the accessories. Once again thank you for the wonderful experience and keep up the good work.

Today I had my 2014 Lexus ES 350 Mark Jacobson package serviced for the 80,000 mile checkup. Today my mechanic Camaou surprised me with a video of the work he was performing on my car. What an astonishing idea and extra tool to take care of the customer. From Scott Crabtree, to Gary Whipkey General Manager of the complex, Dawn Gary's Assistant, Sierra receptionist, to the Service Manager Kyle Claudle I offer my sincerest thanks for your superb demonstration of excellence throughout your operation. As always I have unparalleled comfort, satisfaction and extreme joy dealing with my Service Rep Hetty Stoner. She is an extremely very proactive professional and thoroughly behind the customer. Kudos to Gary and Scott for your outstanding staff. Keep up the fabulous tradition. Robert "STEIN" Rothstein Retired CIA

Great service all staff did a great work with customer service in mind. Thank you. A.A

I received a loner vehicle while my 2014 ES 350 Mark Jacobson Lexus stayed overnite at Chantilly. I woke up today January 24 full of brightness started my loaner Lexus and off we went. I did one errand and was prepared to return the loaner. Engine refused to turn over. Called my Lexus service rep Hetty Stoner and turned me over to Lexus Roadside Assistance. Came with in 45 minutes and off we went to Chantilly. Constructive tips- please give a loaner with at least half tank of gas and inform customer as to start up procedure in every loaner vehicle. Weather permitting make sure all loaners have been cleaned and washed for eye candy effect. First cabin not log cabin. I love Pohanka Lexus. Hetty Stoner service rep Camaru mechanic 5-stars all the way. Go Skins Go Commanders all the way. Rob "STEIN" Rothstein CIA Retired

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

We purchased a new 2025 Lexus GX550 on May 24, 2025 from Pohanka Lexus. Our experience with our sales consultant Maren Reynolds was excellent. We had been trying to purchase a GX550 since the 2025 models were released. We had been working with three Lexus dealers to get the vehicle we wanted and Maren was the only sales person to keep in contact and supply updates as to when the color and interior we specified would possibly be available. The whole process went extremely well and Maren supplied us with all the assistance we needed to get the job done. We are very happy with our new Lexus GX 550 and the professional courtesy we were provided while completing the purchase.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

I had a great experience. The sales manager was very knowledgeable.He was very helpful settings my vehicle