New and used 2025 Lexus NX 250 for sale near Baldwin Park, CA

Joven was excellent. The service reps are always good. Joven is actually superstar! My only issue with Lexus is their tech. First, I was contacted to come in for service when I just came in month before, so this push for service should have shown up in their system that it was not due. Second, why can’t you put your DL info and insurance info for loaner cars in the app before arrival? It’s a hassle pulling out the insurance card and having to make sure they return it before you leave. Simplify!

Excelente,muy servicial ,me ayudó mucho y despejó todas mis dudas ,estoy muy satisfecha con sus servicios lo recomiendo 100%

Alex was a great service advisor. Highly recommend Lexus of Glendale. They have a clean waiting room with massage chairs, beverages, and sweet snacks. Great experience!

Always great service at South Bay Lexus. Been going there for almost 20 years. Lisette is the best service rep.

I want to thank Josh for a great customer service He will go the extra mile to make our buying experience more enjoyable Best buying experience at a dealer ever

My service representative is Vanessa and she is excellent and very professional. She provides excellent follow up and is very knowledgeable regarding my vehicle. I appreciate her and I also have worked with her in the past and I request her when I make the appointment. Lexus is fortunate to have her. Thank you Vanessa !

The Customer Service Advisor, Amanda Maldonado, was the best. She listened to our frustration in not having responses from Lexus Repair Service. She guided us through everything that we needed to know. She gave us the complete services our Lexus car needed. She made the appointment, showed us the maintenance needed, the price, etc. We came back the following day for the service. All were done and even showed us what were recommended on the next visit. She even followed up via message how was the car. This kind of service is highly appreciated!!!!!

Overall positive experience. Worked with Andrew Benson and Basil in finance who were professional. Car buying is stressful and should be easier for consumers. Finding the right car can take time.

A very good buying experience, facilities are great customer service is far than beyond, Financings experience is great no rush and no pressure at it?s best .

Excellent sales service was provided by Mr. Christian Gerges and South Bay Lexus Team for our purchase of a new Lexus ES 300h Luxury. My wife Padma and I are very grateful for Chris’ kind, courteous and patient help in making the the right choice for us. Thank you so much, Chris.

I was reached out by Edgard against my query for a quote. From the get go he was super helpful and clear. He gave me a great deal and spent some 1.5 hour on the phone to go over all the numbers for the lease. Once I had all the numbers laid in front of me ( like MSRP, sale price, cap cost, adj cap cost, base rent, tax and final monthly premium) I knew I was getting a great deal. Next day I went in and he along with his manager assisted me with professionalism and I came out a happy customer. Will definitely recommend these guys.

I always bring my Lexus to this dealer for service. I find the service managers with whom I have worked over the last few years at the Olympic Blvd. location to be very helpful, reliably communicative, attentive to my concerns, and a pleasure with whom to deal. I have had the pleasure to work with Eddie, Freddie, and most recently, Angel, who inspired me to write this review.

Hands down the best car buying experience I've ever had! AREZU (AZ) is truly amazing! I've been having a very difficult time finding a GX 460 in a specific trim and color locally in the SF Bay Area. I found the one I've been looking for, only issue it was at BH Lexus, 400 miles away...turns out, not an issue at all!! AZ went above and beyond to earn my business and make it very easy. I filled out the credit application online at noon, AZ had the car delivered to me in San Francisco at 7pm! Talk about service! Talk about going above and beyond.. I've been to most of the Lexus dealerships in the Bay Area and not one has come close to the level of professionalism and customer service I've received from Jim Falk Lexus Of Beverly Hills. Aleem drove up to deliver the car and flew back to Los Angeles! He was more than helpful and patient walking me through the paperwork and going over the features of the car. A true class act. Thank you AZ and Aleem!

When it comes to my family and purchasing vehicles we used to dread going to a car dealership like a kid going to the dentist. We were always on the defense waiting to hear their exaggerations or just straight up lies, being told one price only to be slapped with a way higher price and worst of all aggressive pushing of the car when it wasn't a good fit. At Jim Falk Lexus my family and I experienced just the opposite. It was the smoothest, most relaxing experience I and my family had with a dealership in my entire life. Amir Mahdi was a joy to be around, upfront and honest from start to finish and driving away in my brand new SUV. Every person we encountered there was upfront, genuine and friendly throughout the whole process. It was so refreshing to not be on edge when at the dealership. We would be more than happy to do business there again in the future.

Your service agent, Angel Vásquez, is a most outstanding person. He is knowledgeable, personable, delightful person. Angel took care of my car in the most outstanding way. He went out of his way to help and take care of me and my car. I have never had such an amazing and outstanding experience. You are very lucky to have Angel as you service employee. Thank you Angel!! Dan Hollander.